The Jewelry Exchange

Excellent! Best place to buy jewelry in the tri-​state area. Purchased a watch for half the price. Also, purchased a beautiful bracelet with diamonds. Very exotic hand crafted. Rob and his father Gabriel are the best. Look no further!

money very well spent! thank you!

Avoid this place at all costs! Let me tell you about the WORST service I have ever received from any business. My boyfriend proposed to me with a ring bought online from Kohls. It’s a small diamond with two haloes of tiny diamonds surrounding it and some side diamonds on the band. It was too big so we stopped by The Jewelry Exchange to get it resized. I expressed my concern about the side diamonds coming loose and the jewelry repair guy who sits in the back assured me that he could do it, and that if any fell, he’d replace it. At this point, he began making fun of my engagement ring because the diamonds are «microscopic.» My fiancé was with me so the guy asks him where he bought it. When the guy heard his reply, he began to laugh at us and said we probably thought the diamonds were huge from the picture online and proceeded to lecture us about how buying jewelry online hurts local businesses and that people like us will force him to close shop. I understand sales pitches, but he crossed the line. I gently reminded him that he was making my fiancé feel bad, to which he replied, «good, I want him to feel bad.» After getting it down to my size, he lost a side diamond which he replaced. Then I asked him to tighten the prongs of my earrings that were also a gift, and he had the nerve to say our jewelry is from China and that it was worth $ 15. It was 2 karat blue topaz on gold-​covered sterling silver, hardly the fashion jewelry they were selling for $ 80. When I got to my car, I could tell he did a terrible job with the ring resizing (a thin spot and dents) and I lost the diamond he replaced by the time I got home. Now I have to get my ring repaired because of this bozo! Save yourself the insults and bad repair work and go somewhere else!