Modern Auto Care

Went in for an oil change after work… On my way home I noticed a little smoke coming from under the hood… Took it to my Audi Certified Technician who said I didn’t have a leak but the oil change was done sloppy and apparently was spilt around the engine bay. I’ll never return due to the carelessness of the staff here.

I was in the area cross-​country skiing and I realllyyyy needed an oil change. So, I went to Unilocal and it recommended this place.
It was exactly as everyone else has said — the service was outstanding, the waiting room was clean, and there were lots of magazines (for men and women!), plus free sodas and water and cable television. I even heard the nice man that helped me out spend 10 minutes giving a family directions. I think he may have even looked the directions up on a computer for them.
It’s completely out of my way based on where I live, but I will be back.

Let me start by saying I don’t write reviews unless it is an amazing place to go to. Modern Auto Care is THE place to go if you ever need anything done to your car. I recently went for a pre-​purchase inspection and they were just wonderful.
The whole staff is very knowledgeable and super nice. Paul explained me everything that needed to be fixed in the car, he walked me through each and every line of the estimate. Lou gave me a ride back to work and on our way he was explaining me how much I should pay for the car and everything, and I was shocked how much he knows about the auto industry, this guy is an SME (subject matter expert).
Price wise can be a little bit more expensive than other car chains body shops, but hey! it is quality over quantity in this case!
Great great service, this is by default my mechanic to go to.

Modern Auto Care, I love you but I hope I never see you again… only because if I’m here, that means I’m having car troubles. However, the minute something goes wrong, I know exactly who to call now!
My check engine light came on a few days ago, so I hopped online Saturday night and made an appointment for Monday. These guys are on top of it: I got a call from Paul bright and early on Monday morning, and was in and out by 9:30am that same morning. Simple as that!
Paul was incredibly nice and made sure that at the end, I understood exactly what the problem was, how they fixed it, and the breakdown of the final costs. Great team there, and it’s now one of the few places where I trust handing over my car to them.
Also, the free coffee/​drinks, wifi, and car service (in case you still need to get to work, they’ll give you a lift!) make having car problems just a little less stressful.

I’m picky about who touches my car so it’s a compliment when I’m a returning customer and you treat my car with care and the precision of a surgeon… A car surgeon.
I had my brakes fixed and Lou and Paul were able to get me in right away with a full calendar. They had a rental waiting for me as well.
In addition I had a new set of tires put on. Lou won’t let let a car out of his shop with cheap knock off tires or those that aren’t safe to drive on. With that being said they aren’t the cheapest but the level of service they provide compares to no one. They value a long standing relationship over a dollar and have been a pillar in the Eden Prairie community for a long time.
I bring my girlfriend’s car here as well and she loves the service they provide and the oil change punch card on top of it.
Whether you have a Honda or the newest BMW 750Li they have skilled technicians to work on your car. The value you receive is worth the drive (and if you need it towed)!

I’ve had a longstanding fear of having anything mechanical done to my car. This is the reason why I drive around with brakes that squeal and then eventually start grinding. When that happens, I hope I can find a place I can trust to fix the problem and do it without emptying my wallet.
I requested a quote for brakes using the online form available on Modern Auto Care’s site late on Tuesday, and received a call from Paul Jacobs, the Service Manager early on Wednesday stating I could bring my car in and have the brakes inspected free of charge.
I wound up bringing in my car early on Thursday. Should I have needed it, they offered to drive me to work if I needed. Luckily, I work across the highway so I could walk to work. I explained what was happening with the brakes, and Paul offered to look and give me a call a short time later. Looking around the business, it was very clean and even had a refrigerator which looked to have complimentary soda in the waiting area.
A few hours later I received a call, and was given the prognosis. They could relube some parts and save me some money, but I would have to buy some pads and rotors for the rear end. The bill was going to be a few hundred dollars less than I had expected, and the car would be ready a few hours later.
I feel like I was well informed and not being taken for anything I didn’t absolutely need. A few hours later my car was ready and all was fixed. Driving out of the lot with a new confidence in my brakes, and knowing I had found a local business that I feel I could trust. That’s all I ever look for in a mechanic, and Paul and Modern Auto Care fit the bill.