LensCrafters

Every single time I’ve come in here I got a different story about what my insurance covers. Nobody seems to care or know anything about coverage on lenses or frames. They also try and scam you into buying the more expensive product every single time. The experience at the store is highly dependent on the associate that helps you out, but I have never gotten anybody that is any good.

As a person with dreadful eyesight, glasses are very important in my day to day life. Throughout my experience at LensCrafters in Eatontown I have been taken care of 100% of the time and in a manner that makes me not mind the little extra drive it takes to get there. This is all thanks to one employee, Brian. Brian, is the most understanding and helpful person I’ve ever dealt with throughout my years of struggles with my glasses. His knowledge and passion for eyes and eye care is obvious and it translates to his work with customers. I’ve only ever had one less than flawless experience there and after walking away for 5 minutes, I came back and Brian called me over, sat me down and solved all of my problems. I can’t say enough good about him individually, but it is because of him that this store will be keeping my business for the foreseeable future.
Aside from personal experience, this location also had a terrific selection of quality, stylish frames that I was not necessarily expecting. I couldn’t be happier with my glasses and as I said, I look forward to finding my next pair with them.