Homecoming at Eastvale

Update after 2 and a half years. Please don’t believe the bad reviews on here. Obviously disgruntled people who likely created problems for the management. Management has been wonderful to us, consistently.
Mirna’s review is completely fabricated. The place is NOT dirty, all aspects are close to impeccably clean, and the already beautiful clubhouse is currently undergoing complete renovation. We have minimal flies outside, rare to have any indoors. We have heard loud music in cars driving by roughly 4 – 6 times in 2.5 years. And she said the place is unsafe, which can easily be disproven by looking at a website like crime maps. We still love it here!
Update after two years living here. Still very pleased and impressed. Our only concern has been groups of older teens/​young adults that hang out in groups sort of loitering around the clubhouse, using a lot of foul language around kids. They overran the pool area our first summer here, to the point that we couldn’t even avail ourselves of the beautiful pool. We suspected a lot of these people weren’t residents or guests of residents.
We asked management about this problem prior to last summer, and they assured us they’d make a strong effort to check for resident tags regularly. This appears to have happened as we had less of a problem that swim season.
We talked again to management very recently about young people gathering and loitering, and were told that all gate locks/​keys as well as resident tags will be replaced soon, and will be checked more often. Thanks, Homecoming, for keeping this our «Home, sweet home!»

I love living here i dont know why anyone would put this place down its not getto at all like i was reading on some reviews. its always nice here and the landscape is always beautiful and well maintained i have been living here for 2 years and i always get compliments from family and friends when they see how nice my apartment is. also the maintenance guys always fix any issues i have in my apartment! Love it here price is fine considering all the amenities it has gym pools etc… staff is always friendly… I Like the fact that there is speed bumps because i have two kids that play outside and no one should be going over 5mph in an apartment complex anyways for the people reviewing about the speed bumps…

Honestly before I move in here I looked at the reviews and a lot of people said bad stuff about speed dibs and I thought «it can’t be that bad» but it is, really bad
There way too many, I had to change the shocks on my car after 6 months of living here, cost me a lot.
Also I have 2 bed room with 1 car garage, but I have 3 cars, I spend 5 min to park one car inside my garage, the other one I have parking permit for, but there is nothing I can do about my third car, they won’t give me permit, and even there so many empty parking spaces, they won’t let us park inside, they check everyday and I keep getting notice, today I got pink warning saying it is my last notice before they tow the car, so I had to park in the street and walk 7 min to my house, in fact I am writing this while walking back at 1:10 AM.
I don’t understand what should family do when they have 3 cars. It’s so normal to have 3 cars in 2 bed room apartment.
This is disgusting, I am for sure moving out once my lease is over.

I lived here for a couple months and can honestly say that the management is garbage. Maintenance team was okay, but management sucks. Other than that this place has everything and more that you need and compares to most apartments in price and is in the best area with low crime rate. I wouldn’t recommend this place though only because of how horrible the management is and how shitty they treat their tenants. They don’t care about you, they have attitude when you talk to them, and they’d be quick to kick you out. Now I’m only one to complain when I have had the absolute worst service and when I say worst, is BAD!
Do not live here.

This place was great… now it is dirty everywhere the Maintance guys are always looking busy but never doing there job… The back of the complex is so dirty and they allow people to dig in the dumpsters which is disgusting!!! I had work orders never completed when I lived there I always paid my rent but they never did there job… To the maintenance men they need to do a better job there that place got so dirty not to mention the dog poop is falling out of the trash cans… It’s sad this place was very nice. I ended up moving.

Belive me you don’t want to live in this place it’s getto in the name of luxury it’s dirty place with a lot of flies nasty nighborhood loud music in the nighborhood in the middle of the night it’s not safe I was waiting for my contract to be done I moved from there one month ago I won’t advice any family or friends to live there even it’s cheep it’s not worth it

It was difficult to find anything we liked out here in the IE because we moved from the OC and lived in The Village Apt’s in Irvine and it doesn’t get any nicer than that! Homecoming may not have their own Starbucks, dry cleaners, ATM, grocery store, nail spa, amenities we were used to at The Village but this place was the only place we saw that could make people like us happy! It’s very clean, landscaped well, it feels new not run down, very quiet, great location near freeway, a decent pool area and gym. The staff they have is flawless! As business owners ourselves we are very sensitive to how people conduct themselves in a work environment regarding their level of professionalism and customer service and we are happy to say the entire staff is amazing!!! Maintenance staff always friendly waving as you drive by. If you are outside walking they always say «hello». Weever I have needed maintenance ‘Bam’ same day or next day their on the case taking care of us! The office staff, the same always polite, friendly, professional with a smile on their face. Lastly the GM there Brett, first class, he cares and also has come across as very professional. I will tell you hands down with a team like this any company in any business will do well and be highly successful. We thank all of you at Homecoming Apt’s for all that you are and all that you have done for us.

When my family first moved into our 2 Bedroom townhome we were very excited… As we settled in my wife and I noticed that the septic system is horrible, everytime we flush the water does not seem to flush all the way through, we would have to leave the handle down for 15 seconds for the water to fully flush. We have 3 bathrooms in our townhome and all 3 flushes just the same. The most annoying thing about our 2 story home is the squeeky noises the top floor makes every time I take a step. We have a newborn so she wakes up every time the floor makes that annoying squeeking sound. To make things worst, I got my sneakers stolen right in front of my porch and about a week after it was stolen I left my 6 year old, worned up sneakers in the front to see if anyone would steal it and the next day those were gone. Seriously, do not leave any valuables lying around better yet, keep your car/​home doors locked at all time and NEVER NEVER NEVER leave your garage door open. My neighbor lost his snow board by just leaving his garage door open for 10 minutes. This place in my opinion is straight up ghetto and needs more security. I can’t wait till my contract is up so I can move my family to a safer place without worrying about thieves.

Relocated from Minterey County. Due to the long distance it was great to work with Mike and Jenna to coordinate the lease of our unit. Everything went smooth and we are very happy to call Himecoming at Eastvake our home for the next 12 months. Love the founds and amenities

Our community is beautiful. We have amazing grounds, staff, and neighbors. The sound can be loud at times due to echoes in the neighborhood. The town homes are clean and well kept. Anything you could possibly need will be taken care of within 24 hours. There are so many different activities and accommodations here that it feels like living at a resort. The grounds are safe and people are always around if you need them.

If I could give no stars I would! Let first say that the leasing team and front desk team are AWESOME with customer service! They are attentive to residents and future residents. HOWEVER the management is NASTY!!! I am a recurring resident so you would think i would be treated with some decency. TONY who is in charge of the residents transfers, and files is the most rudest, prejudice woman I have ever met!!! She talked down to me like i was some low life bum off of the streets. Continuously told me i was CONFUSED! and implied like i was a liar. She read the file to me like i was a child! She told me that all i wanted was the money! I OWN A HOME! I OWN MY MERCEDES AND RANGE ROVER! This is my second residence that i use for convenience of visiting my grandchildren! How dare her talk to me like i was hungry for money! It wasn’t about the $ 60 some odd dollars! It was about the customer service i expected to receive from the MANAGEMENT! Its whats in the description of her job title! On my transfer my paperwork had to be changed 3 TIMES!!! Because of mistakes made and i let the mistakes slide OVER AND OVER. But when it came to the 4^th time I felt i needed to speak to TONY to see if she would have any consideration for my inconveniences, but boy was i wrong! I have never been looked at or talked down to like the way she did ever in my life! LISTEN people. Just read other reviews and notice the pattern of the management! Tony is not working at HOMECOMING AT EASTVALE to service the residents! She is only there for a paycheck! Visit the other LEWIS properties but beware of HOMECOMING! i Unfortunately have to finish my lease out but once its done i am OUT OF HERE! THINK BEFORE YOU SIGN THAT LEASE HERE. I will do everything in my power to contact the corporate office of LEWIS and get TONY Out of here and save the reputation of HOMECOMING AT EASTVALE! SHAME ON YOU TONY! Without our residency you would not even have your job!!! You need some serious mannerism classes because your stink attitude is absolutely DISGUSTING!!!

I am so sad to say that we have to break our lease early. I got accepted into medical school, so we are moving to be closer to the University. That being said, we loved everyone at this facility. The management was amazing, especially Josh who was on our side from start to finish. The houses and lawns are well kept, the puppies are made to feel right at home, and the amenities are like no where else… well, maybe another Homecoming. We would definitely consider moving back if we were looking for housing post education! You won’t be upset living here!!!

We have lived here for 3 years now and can’t wait to leave. It used to be soooo nice but now with all the changes in staff and policies things are going down hill. You can’t ever seem to get things fixed they charge you an arm and a leg to live here and then expect you to replace things that they used to replace for us all the time. It is getting dirty here too and the flies are out of control. My garage has been broken into multiple times as well. Hate this place.

I am often forgiving when it comes to human service — right? Because it’s foolish to be stressed and unforgiving when we know humans including myself are filled with flaws. However, when I pay for a location that prides on service, luxury, and above average value — my expectation is greater and rightfully so. We were trying to view some offices in the units to see if we would like to get one at Homecoming in Chino. The receptionist was without a smile, totally stressed, and lecturing us about waiting in line for 2 hours because they were ‘understaffed’. I said that the Chino office directed us in Homecoming Eastvale because their office units are already in place. Receptionist chastised the Chino Office saying that they should not have sent us there without prior notice and that an appointment was required. I understand all this but it’s just the manner which we were told was condescending and disrespectful and with a whiney tone. In fact when I asked for a manager, she said «there are no managers here today because it’s Sunday. They’re the lucky ones because they don’t get to work on Sunday». I live in Homecoming Chino. Staff is friendlier here that’s for sure. I hope Lewis reviews these notes from their customers and make some improvement on their customer service. It sucks to be have the image of luxury and comfort yet integrally lack in true customer service. Very appalling.

Let me start off by saying WOW. BEST COMMUNITY EVER.
This apartment complex is by far the best I’ve ever been to, and one of the best I’ve ever seen! Not to mention super, super safe at all times.
From the moment you enter through the gates you’re surrounded by lush lawns, big green trees and adorable little picket fences all around.
The pool looks like it belongs at a 5 star resort, and they have everything from Tennis Courts, Multiple Basketball Courts, Multiple pools and even a little dog park!
And the customer service can’t get any better. From the front desk staff to the maintenance crew, everyone is super friendly and they get things done quickly and professionally. I haven’t had one issue whatsoever.
Major props go out to KATIE, the ACTIVITIES DIRECTOR for throwing the best events! We have movie nights in the private theater and there is always more than enough pizza, drinks, popcorn, and candy, all for free, and that’s several times a month!
She puts tons of effort into all the events and they’re all great, she really takes this places from a 90% to a 150% !!
Thanks Homecoming Eastvale for making my stay here both memorable and great. And keep up the great work :)

Anyone who rated this as bad probably never lived here, couldn’t afford to live here, or is just a liar who trashed their place prior to leaving and our upset they did not get the deposit back. I have lived here for three years and I am about to go on a fourth. The first two were in one town house and then we moved into another town house. We got our entire deposit back minus a cleaning fee we decided to pay. To be honest we had scribbling on walls from the kids, holes in the wall from paintings, mounting TV and kids, so its not like we left the place in perfect condition. They respond immediately to issues such as lights out and such. It is quiet here, and probably the safest place to rent in all of the inland empire. Not to mention it allows you to live in Eastvale which is arguably the best place to live in all of the inland empire. Its like a mini Irvine.
and to Agnes who payed a $ 2800 dollar security deposit??? Bad Credit much??? I payed a whopping $ 500 bucks and got it all back when I moved from one town home to another.
Its expensive but worth every penny.

Update: As stated in my review above, the management team is very nice. The manager allowed us to move to a different unit without charging us a fee. Unfortunately, the neighbors next to our new unit have small children running wild, but I don’t blame Homecoming for that. The maintenance crew continues to be helpful and responsive, and life has somewhat improved upon moving to the new unit, so I felt the need to improve my review.
2^nd Update:
We just moved out of Homecoming after buying a house. We broke our lease with about 4 months left, and the office people were extremely helpful and nice about the entire process, and explained all of our options to us in order to save us the most money. Kudos to the management team and their staff!

I really like Homecoming at Eastvale Apartments the only complaint I have is the pool & spa close at 10pm & doesn’t open until 9am other then that the gym is pretty awesome. Staff is very helpful when it comes to repairs & fixes. Lots of perks & fun stuff to do @ homecoming.
Update 6÷22÷13: I have lived here for 2+ years and cant complain safe neighborhood great people club house is great! pools are always clean and maintained! you honestly cant ask for more!

I love living here.
It’s a diverse community.
We are actually planning to extend our contract for another year.
Good with pets. Owners are very courteous to pick up after their pets. Their is a lot of poopie stations with near by receptacles, with poop bags included.
Yes, it’s noisy at times (children playing, cars coming buy, gardeners doing their jobs) but we are in a town homes/​apartment complex, not a private house. It’s a given, or at least for me. that their will be noise AT TIMES. If i want to be in a super quiet place, then perhaps i should have just bought my own home and not rent at all.
I work nights and sleep during the day and I don’t have any difficulty with any noise. When i snooze during days, it seems peaceful for me to get a good morning sleep. I actually live by the secondary pool with the waddle pool for children and the noise doesn’t bother me at all.
Staff’s are very friendly, prompt and helpful.
Interesting and fun activities lined up every month. There are Zumba, fitness, nutrition and cooking classes.
I love wednesday pizza nights.
In addition the Car Wash Stations is a big plus!
BUT there is a downside… A LOT OF street bumps. A LOT.
Also I don’t know what will it come for me when I move out of this complex. Because some of the Unilocalers mentioned that they had a problems when they checked out with deposits and stuff. I just took pictures before signing the contract and documented and wrote all that i could find which are not up to par.
So far so good.
Overall a very good place to live in :)

This complex is completely UN-​AMERICAN. The low class tenants are rude, disrespectful. And the Management appear to not care at all. Some wanna-​be gangbangers keyed a Marines truck, The Illegal alien gardening crew, knocked over, an ran over a Veteran’s American Flag, with a lawn mower, and these pieces of crap still have a job. They claim to be a illegal activity «free» complex. Not near true. You can smell the dope people are smoking, the punk gangbangers walking around, and of course the America hating garden crew.
On the other hand, the complex at least looks decent, MOST of the staff are polite and friendly. Maintenance crews are VERY helpful, and usually pretty quick to help.\
This would be a better place if they hired 2 –4 armed security guards to patrol at night. Stepped up the application process, so some of the trash that lives there, get denied. And hired a gardening crew, that appreciated the country that gave them a job, and they showed respect for our American Flag.