Eastpointe Manor

My husband and I attended an event here for a Murder Mystery Inc. dinner. The room was set up nicely and had the tables arranged to accommodate parties of 10. The hall was a nice size hall, which is great for larger functions, such as graduation parties, bridal showers, of even a small wedding.
As the night went on, the wait staff was attentive and friendly. My glass was never empty, which was awesome. The food was displayed buffet style where you walk up and get your own serving of food. The only thing disappointing was that the event stated they had a plated steak dinner, but we got a buffet chicken dinner. It wasn’t a big deal as all the food was really good. Even though I don’t particularly like breaded chicken, this was pretty tasty. While it isn’t the best quality food, it was a lot better than expected.
The night went on and we enjoyed the event in a spacious room that was well organized and clean. If it wasn’t too far away from my house, I’d be happy to host an event here. My only complaint is that it is a bit dated. If this place was updated just a tad, it would really be a nice venue. Otherwise, I’ll probably come back for another Murder Mystery Event or host my own.

I went to a graduation open house here a couple months ago, and the facility was… strange, for lack of a better word. Although it was a Saturday, it was eerily quiet and there seemed to be few staff present anywhere. In the two hours I was there, they ended up coming in and out here and there and were pleasant, but weren’t around much. It didn’t seem to be a very friendly or happy place in general. Light background music in the lobby and/​or event rooms might’ve helped.
The thing that was really the «tipping point» for me, however, was the food situation. I’m very close to the graduate’s family and they were telling me about what was going on behind the scenes. They paid for four hours’ worth of food and room rental, and the staff put the food out at the beginning, but took it away AFTER ONE HOUR. As an aside from someone who has worked in the food industry and banquet serving specifically, this is the purpose of chafers (the big metal things filled with water with flames underneath them) – to keep food hot. One must stir the food so it heats evenly, but they’re used and trusted widely.
This policy meant that ~75% of the guests didn’t have access to the food for which the hosts paid, and as the guests arrived, the servers didn’t offer to heat up plates for them. I stayed till the end of the party, at which point the staff gave the hosts zipper bags full of tons of food that was supposed to be for the guests. Needless to say they were extremely upset, not only with this policy but because they weren’t made aware of it prior to booking the event.
In sum, if I were to book a party, I wouldn’t do it here. The staff are alright but not very present, the facility has a strange «deserted» feeling about it, and their policies are crazy. Seems like their communication could also use much improvement.

I went here to go see the murder mystery show. The show was great, but the under cooked chicken I was served was not. I showed the chicken to the wait staff and all they did was offer me a second piece that was under cooked. I asked to talk to a manager but they just went back into the kitchen and ignored me. I will never set foot in Eastpointe Manor again!!! I added the picture of the chicken to their Facebook if you want to see!

The wheelchair hockey league I volunteer for had a banquet today at Eastpoint Manor & the music in the room next to us was so loud we could not hear the awards being read. There were awards commemorating athletes of our organization who had passed away & the music made the experience very insincere. We rushed through the ceremony, because the music was so terribly loud & irritable. Even with our hosts speaking on microphones, it was incredibly difficult to hear their speaches.
There were moments when the DJ would shout into the microphone and interrupt our ceremony completely.
After several complaints the owner refused us a solution & said we should not come back. After ten years of coming to this location we were appalled.

This is not a bad place for a party. From the looks outside, you wouldn’t think it’s as nice inside!

There are bathrooms on both sides of the dinning area so that was nice.
Their drink prices were way over priced-​$ 10 for a double? What is this? Comerica Park?
The murder mystery dinner was fun. Sometimes it was hard to tell who was a patron and who was an actor because some of the patrons really got into their parts.
The inside was really pretty. Only downside-​there was no natural lighting.