Old Orchard Health Care Center

My grandfather was in old orchard… let me tell you I should of did more research about this place. Nurses do not help if the patient presses the help button they take their sweet time to get to the room. My grandfather is here because he needed physical therapy. The therapist helped him 1 time a day 6 days a week for 30 minutes… as if that does ANYTHING!!! When he finally wanted to get up and walk on his own they say he can’t becuase the therapist isn’t here… you are a nurse you can’t help him to walk??? He was trying to get the hell out of there and if no one could help him… While the nurses are always at the nurses desk doing nothing. Dear nurses, you are taking care of a HUMAN BEING who needs care. Nurses say they were going to do stuff and never returned to the room. The nurses we encountered were unfriendly and rude… never said hi or even acknowledged us when we were in the room just ignored us. You ask a question you get a rude response back. I want my grandfather to have the best care and this place did not give it. He even said the nurses don’t care they only came in because they had to and they seem bothered when they were called. Sad that nurses have an ‘I don’t care’ attitude when there are people in need… and they are supposed to be caring for people in need!!!

My father stayed here after knee surgery. He was only suppose to stay for 3 days but ended up forced to stay 8 days. There was no reason for the extra stay he was stable after the 3^rd day. The place is clean and smells fine but the service stinks. He never got his needed medicines on time. Had to remind the nurses 2 to 3 times. I would not go there again.

I will tell you something that will forever haunt me, the one day a nurse was wheeling a woman down the hallway and the woman kept repeating the words «Help me». I don’t truly know if she needed help or just wanted me to bust her out of the joint but it terrified me… hopefully it wasn’t the care she was given. On some of my visits I’ve had residents ask me to smuggle them in food next time I come so apparantly the food isn’t the best. I’ve never run into problems with the nurses and doctors and that’s primarily my concern.