East Windsor Floor Covering Carpet One

An awesome experience — Thank You John and Junior!
The price was extremely fair, the products used were as agreed, the installation was flawless and the end result exceeded expectations!
We read the few reviews and they seemed to be biased. My wife’s co-​worker had some flooring work done by East Windsor recently and were very happy with it. We took the plunge and very pleased we did —
In a nutshell, John came out for an estimate to floor the entire 2^nd floor, we agreed on a very fair price for the job, Junior and the installation crew came to the house on time (actually 15 minutes early), they worked on only our project, worked through lunch, completed on time (2 ½ days) and left the place spotless each day — and the end result was fantastic!
My wife wishes that we had used them for a remodeling project 3 years ago because the difference in attitude, work ethic and results is night and day — and East Windsor is that sunshine!
We’ll be having them do our bathroom remodel in a short time and look forward to their professionalism and attention to detail — thanks again for the great and outstanding work!

Spent thousands with this outfit in tile and carpet only to have them leave the job unfinished. Had to call back three times to get them to finish it and after they messed up the appointment time twice told me a complete clean up was MY problem.
Management makes excuses for bad crews and doesn’t take responsibility for their mistakes.

The store had a good selection of carpets. We were looking for a 16×21 living room rug and after looking around the area for a store with good selection and price, we came back to this store to get final price and negotiate a price.
Guest what, our initial estimate of approx 350 sq ft became 450 sq ft, a difference of $ 1000.00. We were shocked. They said that it was because of waste (beware this is a common scam). We tried to negotiate a better price — they knocked $ 100 of the price. For a $ 4000 job, knocking 0.25% of the price is ridiculous. We walked out and never returned. They did not seem concerned about loosing a sale.
We looked some more and found the same carpet in a different store. The store came to measure the room and confirmed our initial estimate of 350 sq ft. Because the room is large, the way the carpet is installed and where the seam is makes a big difference. This new store showed us all the options and were very patience. We purchase the carpet at a different store and literally saved over $ 1000 and are much happier with the experience.
We will never go back to East Windsor Carpet when its time for the other rooms.

Our two experiences at East Windsor Floor Covering/​Carpet One were mostly positive.
The first time our sales associate was patient as it took us a while to figure out how we were going to carpet our family room. He went through a variety of fabrics, colors and met with us three separate times before we pulled the trigger.
It was nice having him come by the house, compare the carpet to our walls and the existing layout to make sure we were happy with our purchase.
The installation of the carpet was quick and the guys did a fantastic job. They pointed out issues with the previous carpet and took pains to show what they were doing to make sure we wouldn’t see that happen again with our purchase.
For our runner, the experience was a trickier. They were cool letting us take home a fabric sample so we could compare it to our wall. The initial estimate was great, but then – oops they didn’t have the size in their sale section/​stock, so it would cost more. And then the runner choices were limited (unless you’re into standard/​kinda boring patterns), so the price went up when we had to pick another «custom» fabric. It ended up being double the initial estimate.
The installation was lackluster the second time. The guys came a half hour outside of the delivery window and then said it would take way more than the two hours the store said it would because they had to go back-​and-​forth to get some stuff. If they came in the window that would have been fine, but since they were late it made things more inconvenient for us.
For our inconvenience they gave us some extra carpet, but it took me two weeks of bugging them to get it.
These guys are good, but not without issues. Still, I’d probably go here versus anywhere else in the area. Just make sure you have your ducks in a row. Keep an eye on your budget and make sure you give yourself a good amount of time for the install. It won’t be as cheap as Home Depot, but you’ll be happy with the results.

After spending countless hours in all the floor stores in Central New Jersey and online, etc. My wife and I were so relieved to deal with East Windsor Floor Co. The prof no pressure staff was awesome. We were pleasantly surprised with the amount of variety they had in their showroom. The installers showed up exactly on time and originally a 2 day job turned into only 5 hours to completion. I would highly recommend this business to anyone interested in purchasing flooring.
Kevin & Linda Balon
Monmouth Jct. NJ