Woodmans Forge & Fireplace

We had a firplace installed back in March. The gentleman who wired the fireplace did not actually get it running. We called to have a technician come back, which they were happy to comply, until we told them we would not pay as they never actually got it wired properly. Jim the owner has still not called us back. I am really hoping better business bureau can help us. Please do not make the mistake of using this business. From the looks of the other reviews this is common practice with them. What a disappointment!

This dealer is a total ripoff.
I had warranty work done on a brand new generator and ended up having to give them over $ 100.00 get them to release it once it was repaired.
They were very nice until after I dropped off the unit and then they were complete dicks. It took them a month to repair it and lied to me, claiming they hadn’t received the required parts. I tracked the shipment and found they had them for the better part of a week. They make you give them money up front and tell you they will refund it once the repair is complete. YOU WILL NOT GET YOUR MONEY BACK.
AVOID THEM AT ALL COSTS.

Door needed glass panes (3) regasketed and a piece of the frame repaired. Asked them to drill and bolt the interior frame to the shell and regasket the glass and NOT regasket the door itself. Estimate was less than $ 100.00. They asked name of stove so I emailed it in w/​no acknowledgement on their part. Went back one week later to pick the frame up and was told they removed the frame gasket to WELD the frame. Noticed the new gasket material was very oversized and was hit with a $ 165.00 bill or $ 65.00 above the less than $ 100.00 estimate. Took door home and could not close it due to oversized gasket. Emailed them I’d be back and was never acknowledged. Next weekend they agreed to repair it for free. They did but now the door is sloppy and does not close tight unlike the gasket I asked them to NOT remove.
So… overcharged, work I specifically asked not to have done, an extra trip of 45 minutes each way, lack of professionalism.
Nope; can’t recommend them in any way.