Red Roof Inn

Do not stay at the Red Roof Inns-​Syracuse, NY* 6614 N. Thompson Road * Syracuse, NY 13 206. After staying one night, I awoke with bites. I went to a doctor who diagnosed bed bug bites. I filed a complaint and received a letter from Willis HRH who holds their insurance policy stating that they are not legally liable for any «loss» that occurred. The letter also stated that their professional pest vendor found no evidence of pests in my room. I will follow up with the Health Department of Syracuse.

For a budget motel that allows pets, this is a great deal. The rooms were clean. I appreciate that they don’t charge extra to have pets, and I think they have the right idea by having most of the floor space a hard laminated surface as opposed to rugs that need to be constantly shampooed and/​or treated with deodorizer!
Just a word of warning… if you are like me and just initial in all the spots indicated on the registration, be advised that one of the places you initial is for the safe in your room, for which they charge $ 1.62 per day. I wish the manager had said something to the effect of «initial here if you’d like to use the safe». But of course I am responsible for reading what I sign, so I’ll take part of the blame!

Clean and comfy. Really quiet for being so close to the highway. Red Roof never fails to cover with everything that you need for a decent price.

Pet friendly and very clean. Our room came with a fridge and microwave. Only bad part was the shower leaked on the floor so ask for extra towels.

Decent price, second time here. Room was ok, still looked updated and remodeled. However, smelled of cigarette smoke. Not bad for a high traffic motel off the interstate. Dog friendly is a plus.

I stay at lots of Red Roofs because of our dog… this one was recently remodeled but the sleep quality was awful!
It is the middle of winter in Syracuse below zero and the bedding was horrid– No thick or real blankets on the bed… we froze most of the night. When we got to sleep finally trucks and people in the lot woke us up… no thanks… the blanket was not a blanket nor was the comforter a comforter… this is summer bedding folks!!!

The price is right and the rooms are clean but very small compared to the brochure. And room 104 the heat is not effective and the room is freezing. The only good thing is they allow pets at no cost

When we were unable to book our usual «go to» hotel chain due to Super Dirt Week taking place in Syracuse, I will admit I panicked. Even more so when hubby told me he booked this place. I am happy to say though, that I was pleasantly surprised. First plus for me is the non-​smoking clause that had to be signed. As in, if you smoke in your room, you’ll be charged $ 200. As a non-​smoker, this was music to my ears. Nothing is worse than walking into a hotel room that wreaks of stale cigarettes. When we arrived to our room, it was spotless. Very clean. Beds were cozy and we had a great nights sleep. It’s conveniently located and easy to find, would certainly stay here again.

I was only here for one night so I can’t really judge on how everything is. The room was clean when we arrived, bathroom was stocked and tv had a lot of channels. The room did not have a coffee maker, fridge or microwave but I didn’t need any of that. It was just weird not seeing them on a room. The only reason for my 2 stars is the room service. The people on the phone were decent to talk to but the food took foooooorrrrever to get to us. We ordered around 10:20 and finally received our food at 1:00. We called once to ask where our food was and they were nice on the phone and said they were extremely backed up. They called us after about 45 minutes after that to ask us if our food came yet. Finally it came and it was cold. The chicken fingers looked different and the fries were very soggy and cold. I may stay another night here but will not order in.

This is a pretty cheap hotel — no frills but not a dump. The room was clean but realllly far from the ice machine (there is only one for the whole hotel).
This is really a 3 star place but I will give it 4 because they allow dogs and that is helpful.

Worst hotel I have stayed at in a long time. Room was not great for the price. The toilet tank leaked causing the toilet to flush every few minutes. We stayed two nights and when we got back late the second night, the room had not been cleaned, the beds were not made and the towels were not changed. When we called the desk they made a stupid excuse. When we checked out they made a half hearted apology.
The amenities were cheap. No breakfast, no pool, no fridge in the room, no box of tissues (just a small pack in cellophane). Will not stay at a Red Roof hotel again.

Was a great deal for the money. As promised, the room was renovated and clean. The décor was streamlined and modern. Amenities were «just enough». If you’re not planning to spend a lot of time in the room, you really don’t need much «room». It was a little cold even with the heat pretty high. It never really got beyond 70 degrees and it was a freezing cold, windy night.
I couldn’t find the tissue box. Once I finally did, I realized that they left one of those small travel packs in the room by the sink. Which was ample for us, but something to keep in mind if you use a lot of tissues (maybe bring your own). Also, while I didn’t mind that the room (and bathroom) was small, I fear that the close proximity of the toilet to the tub may pose problems for some people. Lastly, the room was extremely close to the main road, so there was a lot of «road noise» throughout the night. One final thing– it was set up «motel style» where you enter your room from the outside rather than from a lobby. If that’s an issue for you, you may want to go elsewhere.
Please note: I rated this hotel based on what I would expect of hotels in this price range, and I think it deserves 4 stars. Don’t expect the same amenities that you would receive at an elite brand, but in this price range, I found the Red Roof Inn to be doing pretty well.

I like the new look of these Red Roof Inns, and on this trip, this is the 2^nd time we’re staying overnight. This one though smells like smoke even though the administration claims a $ 200 fine if they catch a client smoking in these rooms.
The new rooms are great with wood floors, new upgraded bathrooms, and new bedding. However, they must have forgotten to tell the cleaning staff that wood floors can be cleaned. In this room, floors were sticky and turned my feet black. Not a good thing.

I stopped here for the night in 2009 on my way to Toronto (I live in New Jersey). I’m never staying here again! I don’t remember about the service but the room was very small and cold when it was 5 degrees outside! The only upside is that this is right off I-​90.

Due to long term business commitments in the Syracuse, NY area, I needed a place to stay on an extended basis. I was responsible for the cost of my housing and I searched for a motel brand I could trust and feel comfortable with. Red Roof Inn consistently presents clean, comfortable, secure accommodations at a great price. The Syracuse location was no exception.
As I have stayed at this location extensively during the past year, I have had the opportunity to stay in different rooms throughout the motel. The rooms are clean. Housekeeping is efficient and most importantly, trustworthy.
The staff, from the manager, desk clerks, housekeeping, and maintenance are all friendly, polite and professional. I have never encountered any unpleasant exchanges with any of the staff. I have experienced very minor issues while staying here such as my room was not cleaned one day. The management immediately apologized, offered to correct the issue and issued a credit to my account.
The location is very convenient and is situated just off the NY Thruway and close to Route 81. It is also only less than ten minutes from the airport. If you are highly sensitive, and I do emphasize highly sensitive, to noise you might notice some road noise or truck activity. For me, it is barely a blip of background noise.
Overall, the facility and the staff are top notch. My thanks to Cam, Jamie, Sharon, Tina, Gloria and all the staff for making my stay so comfortable and enjoyable.
Did I mention the free coffee and newspapers available ²⁴⁄₇?

This was a last minute reservation made in lieu of Hurricane Irene, which prevented us from going to Albany. It will be the last time in a Red Roof.
Standard room had no coffee pot, no fridge and no microwave, which is contrary to what’s advertised via the website. Asked for the govt rate upon seeing multiple empty rooms, but was denied. Requested a first floor room (traveling with a toddler and pet), but sent to the third instead. I know I’m not a frequent guest here, but the service seemed like I was in NYC and not CNY.
Yep, you’ll get one great rate here, but even for $ 101 bucks I expected more. We addressed these issues with the manager directly and followed up with an email. She did respond, but the experience still left us with a bad taste.

its a 5 minute drive from the airport and the rooms are very big and clean. there are a lot of stores nearby but if your looking for nightlife dont stay here. its a ways away from dtown. but if your stuck in syracuse and just there for the night then this is a cheap good place.

I’d give 2 ½ stars if I could…
Nicer than most Red Roof Inn’s (which is not hard)…looks like the whole hotel has been redone. Very nice staff, very quiet considering it’s close to a busy road.