ServiceMaster of Central Illinois

I wanted the carpet in my one bedroom apartment cleaned since I hadn’t had them done in the almost 6 years I have lived here. I was recommended this company by Merry Maids since I had litter everywhere and some cat stains throughout the apartment.
The gentleman who showed up (didn’t catch his name) was so super professional and amazing. He offered to lift or move furniture and answered all of my questions since this was the first time I had done this since moving out on my own.
He took extra time to get the hard stains (spilled soda, sweet n sour sauce, cat stains, etc) and my carpet looks almost brand new. He explained in detail each step and worked well around me, my pets, and my furniture. Very professional and a great job done.
He showed up between the two hour window that was given and was done before the window even closed.
I would highly recommend this business to anyone.

I’ve been very disappointed with Servicemaster after having water in our basement from a sump pump failure. The technicians that initially arrived suggested that drying the carpet would work, but it didn’t, so carpet had to be removed even though I’ll likely still get billed for their drying expenses. They made holes in the walls when removing baseboards, some very large. And they’ve been very unresponsive with providing a bill and any repairs to the wall damage they did. I would never use Servicemaster again.