Residence Inn East Lansing

I am Marriott Platinum (and stay at hotels often enough that I am currently gunning for lifetime status in the near future), and one thing I run into constantly is that different Marriott locations use different brands of mattresses; some of these are exceptional and some are reasonable, but many are downright unacceptable. As effectively the *only* things that truly matters about a hotel are the things that affect sleep quality, this is essentially the most important question you can ask the hotel. The person at the front desk at first seemed to have a difficult time understanding the question, and then upon clarification did not know the answer, told me that the only person who could know the answer to this question was on vacation (which makes no sense: the mattresses are labelled and the person is at the location), and that it would take me a week to get that information. Marriott needs to be more transparent about the brand of mattress each of their locations use, and this needs to be information that the people at the location feel comfortable providing. Of all of the many many locations I have ever asked this question of, however, this response has been one of the worst.

What an awesome property. I travel a lot for work and have stayed at many Residence Inns. This is by far the nicest one. The staff are always helpful but what sets this property apart is the décor. It’s very modern and clean. The room was beautiful. The quality of furnishing was very nice, even the bathroom towels very fluffy and soft. Only complaint I can think of is the bedding was scratchy.
I would definitely choose to stay here again if I’m in town.

This is my first visit to East Lansing. As a Marriott platinum member, I always stay at Marriott properties. This Residence Inn seems pretty new and very nice. The staff is very helpful and the amenities are as expected. Free morning breakfast, pool, gym, business center and ample parking.