T&J Auto Body

When I recently hit a raccoon damaging my front bumper just a few months after buying my camaro, I quickly took to the Internet to research the best shops. T&J quickly stood out from the rest in terms of online reviews from satisfied customers and also came highly recommended by my insurance company (Amica). Even driving up to the place I was further reassured by the nice cars in the lot — clearly people that care about their nice cars trust these guys.
The staff was so friendly and accommodating. Tim was able to get me on their schedule quickly and even had the guys push out the bumper free of charge so that I wouldn’t be scraping the ground in the meantime.
I couldn’t be happier with the final result! The paint on the replacement bumper was an exact match and the decal stripes perfectly aligned. They even washed it inside and out so it was sparkling when I picked it up! Will definitely be coming back here for any future upgrades I decide to do and will be recommending to family/​friends in need of an auto body.
:)

I’ve been to every auto body shop in Hartford area recently getting quotes and this place is by far the cleanest and has the friendliest most professional staff ! Very nice.

I’m consistently told I’m way too rough on people and demand too much, in short I’m a very tough customer. These folks far exceeded my expectations and as others have said would get more than 5 stars if it were an option for beyond excellent service.
I live hours away and will consider coming back to these guys whenever possible.

I don’t have a single negative thing to say about T&J. I’ve been to them twice in the last few months for different reasons, and I had a great experience both times. All my experiences with auto body shops in the past were shady so I was iffy when I walked in, but they immediately proved me wrong.
The service I’ve received from T&J is just impeccable. They’re so nice and welcoming. Both times when I came to pick up the car, I was surprised at how good it looked. Tim was amazing at helping me understand what work needed to be done and how much it would cost. I think the prices were very fair.
From what I understand, T&J is a family-​run business, and I think they’re doing an amazing job at running it. I can walk in without being afraid I would be taken advantage of. Also, a few days after I picked up my car, I received the cutest card in the mail from T&J thanking me for my business.
I highly recommend T&J. You won’t regret it!

If I could give this place more than 5 stars I would. They were amazing! My fiancé had pulled out part of his front bumper while parking and it was sticking out a little. I brought the car in for him and the process couldn’t have been simpler. The woman behind the desk was friendly and helpful as soon as I walked in and got my information immediately and asked me to wait and someone would be right with me. Less than 5 mins later, Tim asked me what I needed and when I showed him the car, he asked if I had a few minutes so they could fix it right away for me. I asked how much? And he said no charge :) It’s not very often that you find honest mechanics who are also very good at what they do! While I was waiting another customer came in to pick up his car and he seemed very pleased with the service. I still can’t believe how easy the whole process was. I walked in without an appointment and 30 minutes later, my car was fixed at no cost. I would recommend this shop to anyone who wants a hassle free shop that’s honest and great at their job! Bottom line, they care about their customers and the work they do! I definitely won’t be going anywhere else from now on!

We have five cars and visit a bit more often than we’d like. T and J treats us great. They take care of our cars properly, and they are ready when promised.

I have nothing but good things to say about T&J Auto Body. I went to them after getting in an accident that damaged the front end of my car. I emailed them a photo of the damage and Matt responded right away and told me that they estimated they would be able to finish the work in 3 – 4 days. I initially thought it was only the bumper that needed to be replaced but it turned out my radiator support was also cracked. I dropped my car off on Saturday and, even with the extra repairs needed, T&J had my car ready 5 working days later. When it was ready, someone from the shop picked me up so I could get the car. They also tested my battery for me (at my request) and replaced it and only charged me for the cost of the battery to them and not for any additional labor costs.
They also were great working with my insurance carrier for getting the damage covered. Rather than me having to get a check from Geico and paying the full costs, T&J just worked directly with Geico so all I paid for was my deductible at the shop.
I always prefer communicating via email and I’ve had mixed success in doing so with some mechanics /​auto body shops. But Matt was quick to respond and incredibly helpful from the beginning. I cannot give them enough praise for being so wonderful through this process.

The customer service at this auto body shop is outstanding. I strongly recommend them! I brought my car there so that they can fix the dent on the front passenger side of my car. They told me about the different options and proposed to repair the dent instead of replacing the bumper outright because that would be expensive. They fixed the dent for free and did a good job! I was nervous going to the shop because I was afraid I’d get taken advantage of but that wasn’t the case. I recommend this auto body shop to all my friends and family. Take your car there, you will not be sorry.

Really outstanding service — quick and competent, and far exceeded any reasonable expectations with their service. They cleaned the inside of my car out, they gave me a lift after I dropped the car off, and they dropped off the car to my house with no additional charge when it was ready. I will be coming back whenever I need more body work for my car (which hopefully will not be too often!)

I recently was referred to T & J Auto Body by Manchester Honda Dealership. From my initial phone call to working directly with one of the owners, everyone was very professional and friendly. I had some garage door paint that had gotten onto my minivan and they were able to buff it out for me without any problem. They even washed the car for me! I was very happy with my experience there and will recommend them to anyone that needs body shop work done.

Great service! I recently went to T&J auto-​body for a minor repair to my driver side mirror. My garage door just came out of no where and took it right off! The minute I walked into T&J everyone was extremely friendly and helpful. Sometimes as a lady I don’t quite feel at home stepping into auto repair shops or auto-​body places.
They quoted my repair on-​site and with no waiting. Mind you, this was not a big job but they even offered to touch up another scratch that I had in another area. Score!
They completed the job later that week and came in exactly on to the estimate. I could not have been happier with their service and recommend them to anyone looking to get body work done at a great shop at a fair place. And they wash your car for you! Does it get any better?

Terrific place! Friendly, courteous staff. Fixed the bumper on my 2010 Civic perfectly and refused to charge me a penny.