Enterprise Rent-A-Car

I’ve been renting for quite a bit and have been amazed at how satisfied i am with this location’s service. even with the sudden managerial change, things are going as smooth as possible. Seriously considering purchasing a car through Enterprise due to the exceptional services and customer care. Don’t stop… believing!

We had the best experience at Enterprise on our most recent trip too Hartford. It’s so nice to start your vacation on a great note and the team at Enterprise had everything to do with that! Kudos to them for the beyond great service and attention to detail. They picked us up at our hotel and had us on our trip in mere minutes, in & out and no surprises. Upon returning, the nice folks had us drop off the car at a different location which saved us huge money on a taxi into the airport. Love Enterprise — clean cars, good price, great service!

I received a car with tons of maintenance lights on. The girl on the phone told me «oh toyotas do that» like seriously? That’s your best explanation like what if there is something seriously wrong with the car. There was even an exclamation mark light on as well. Smh I had to drive the car with my kids in it while my car’s cosmetic details were fixed. Aside from that they are QUICK to take your deposit but take forever to return the deposit and have the nerve to blame it on your bank. I have rented out moving trucks and pick up trucks at other retailers and my money is returned the same day. Never again!

Supposedly non-​smoking car smelled like a giant ash tray. Inside of all windows covered with grimy film (probably from all the smoke) which made night time visibility hazardous.

After dealing with a pushy, bs car rental company that caused me to walk out furious, I was less than eager to deal with another one. I reserved my rental online and the next day I went to pick it up. I ended up spending 3 weeks total in the rental due to having an accident with my car. Every Monday, I called to extend my rental and it was so easy. I thought I would have to switch out my rental but I never did. The reps at Enterprise on CT Blvd were so nice and understanding and worked with me every step of the way. The claim to my vehicle was being handled by the other parties insurance company since he was 100% at fault. Enterprise worked with the other guys insurance company to cover my rental and even called me afterwards to give me me an update. After being rear ended, missing 3 days of work, dealing with insurance companies, BAD rental companies and police reports. Enterprise Rental on CT Blvd was the easiest to deal with. As a result, the CT Blvd location will continue to have my business and I plan on referring anyone in need of a rental to them. Thanks Again!!!

Great staff, George the manager was so knowledgable and helpful. The car was clean and they drop you off and pick you up wherever you need to be. Too bad I had to drive a chevy from them that’s the only bad thing.