When you find something that works well, stick with it. Connecticut Heating and Cooling is something that works well. My AC was on its last legs and it was time to do something about it. I left a voice message late one evening and got a call back the very next day. Dean arrived to do the estimate precisely on time, and explained all of my options. He recommended what I needed rather than the most expensive solution he had to sell. The quote that came two days later was detailed and priced fairly. They handled the permits and were ready to do the install within two weeks. I got periodic status emails from Dean at each step in the process. The day of the install was hot and humid. Kevin and Dean arrived on time and worked into the evening to make sure that I had AC before they left. They returned the next day to finish up some details. Kevin installed two NEST thermostats, and then took the time to walk me through the settings and provide tips on how to use them. Both days they left the work area clean and tidy, including the removal of the old equipment. Kevin returned the third day to make sure we were satisfied and to help us apply for an energy savings credit. Sometimes you just get lucky and find a contractor that is reliable, honest, professional and competent. I highly recommend Connecticut Heating and Cooling, and would not hesitate to use them again in the future.