Lyft

Driver made a mistake and we ended up going over the bridge to Camden. I was also double-​charged for the toll. He also ran a red light and we decided to end the ride before arriving home — enough! So far Lyft is not taking responsibility for the mistake. Sorry I was lured away from Über because of a «free ride», which didn’t happen. Back to Über — never a problem in several cities.

So far not impressed. Tried Lyft last week but all drivers busy. Today, got a driver but the time till he shows up keeps changing while I wait. Stick with über until they get their act more together.

Referred 2 friends for the «give 20 free rides, get 20 free rides» and watched them sign up for the app and get their 20 free rides, but I never received my rides for referring them. Sent them an email, and they tried to tell me my friends never used Lyft/​were already registered. Annoyed with their customer service.
Good luck getting a cab as they always seem to be «busy», and when you do find a driver, chances are they will cancel your ride a few minutes after they confirm it.
Stick to Über.

Got the Lyft app a few weeks ago and the «free rides» for being a new customer, but have yet to be able to get a ride! I was excited for the competition in Philadelphia, but it seems like Über has already crushed them. Guess my free rides will expire before I ever get to use them.

Lyft is brand new to Philadelphia and I would love to know how the service actually is. As the new kids in town, I have yet to successfully get into a Lyft car. They are always busy, and when they are not busy the driver declines the ride.
Now I can understand that they are still new in town and may not have enough drivers or they are zoned differently then other similar services, but for 2 weeks not to be able to get a single car is not leaving a good taste in the mouth.
I would love to actually get a chance to compose a decent assessment on the service, but until then this is what it is and I will continue to use Über.

Do not get this app this is some sort of scam. Once you enter a credit card number u cannot erase it and u cannot erase your account. I never even used it yet and just got a $ 25 charge to my debit card? I contacted customer service to cancel my account and no word back yet.