My review is a mixed one. I love the idea of Rollie pollies. I think the facility is clean and the people/workers are wonderful! I have been taking my children there for years. I try to overlook the little things because no business is perfect! Here’s what I cannot come to terms with as of lately. This place is not cheap. And that’s ok! I always feel like, you get what you pay for. I have been hoping for YEARS that they would change their policy on some things. I’ve made some suggestions but they just won’t budge. For instance, on their«fit gym» or free play sessions, you can pay for each time you go or a monthly charge for unlimited access. You’d think business savvy people would offer to prorate the month if you are halfway through right? Nope! During the summer they have camps where a whole week is unavailable… You still pay the same price… December, when the kids are off for the week, unavailable and not prorated. I can’t understand this business model? Many times we have gone there and there will be a sign on the door saying«closed for cleaning». Really? I paid for this and you’re closed? My kid is screaming now(not to mention the fact that I packed everyone up and headed out there) to see a sign. Closed. Break on the monthly fee? Nope. Coupon? Nope. Its really unfortunate but my conclusion is that the owners are not customer minded, they are owner minded. I LOVE Rollie pollies but enough is enough.
Jamie C.
Classificação do local: 5 Buffalo, NY
I heard about Rolly Pollies through a Mom group on Facebook, and I’d also driven past it and wondered what it was. I decided to check out the website and found out they offer a trial class for Caterpillars(babies ages 6 months to walking). So, I decided to give it a shot and I called to make arrangements for my 7 month old baby. They were super friendly and informative on the phone and it was no problem at all to get my son signed up for the class that accommodates my schedule. We’ve been going now for 4 weeks and we LOVE it!!! It’s so clean and such a fun environment. My son absolutely loves when I bounce with him on the trampoline! I think it’s really good for him to be around the other babies and it’s definitely nice for myself to be around the other parents(in the caterpillars class, the babies are accompanied by an adult). We love playing with all the different equipment. Last week, we used a little staircase(it’s made of a squishy material, like most of the things are in there) and encouraged the baby to climb it. He wasn’t able to get up it on his own, but that was the first we ever introduced something like that to him. The next day, I watched him discover the stairs in our house and he figured out how to pull himself up to a standing position! He’s been working very hard on standing all the time lately now! I feel like all of the different activities that we do at Rolly Pollies really help him to advance in his development. They also give little sheets every week with some suggested«homework» and it’s fun to have things to work on at home. I’m so glad we signed up for this class and we will definitely be coming back after this 9 week trial class is over! I would definitely recommend the Caterpillar class to anyone with a baby that isn’t walking yet. It’s so much fun! It looks like it will just get even funner as he gets bigger too!!!