Woldorff Family Optometry

The eye exam part of my experience was fine, but to say that I was disappointed in the getting my glasses part of the experience would be an understatement!
I came to Waldorf because they handled the brand of frames that I wanted and they accepted my insurance. After my eye exam, I sat down with the lady to help select the particular frames.
I was told that the frames would be, «a bit over $ 200». I knew that Walmart had the same frames offered for $ 143.00, but they didn’t accept my insurance, so a bit over $ 200 was fair, all things considered.
So, today I go back to order the glasses and «a bit over $ 200.00» had turned into, «those frames are $ 299.00»!
I realize that the economies of scale requires a small shop like this to have larger margins than a Walmart. And I was 100% okay paying «a bit over $ 200.00» for the same frames, but to attempt to charge me over twice the price, especially after quoting me a price range to expect, was unacceptable!
They wasted my time and gas!

I love this place. Everyone is nice and helpful, and I feel that I get really quality information while there. Dr. Woldorff is absolutely amazing. In particular she is very patient … I’m quite sensitive when it comes to the eyes, and she does not seemed bothered by my constant blinking as she’s trying to take a look.
The receptionist and optician both helped me pick out a pair of glasses that I really like… I get lots of compliments on them, so they really seem to know what they’re doing. I wholeheartedly think this is the best optometrist in the area.

I love Dr. Woldorff! She is kind and thorough. She explains everything she is doing and informs you as you go along of what to expect and what she’s assessing next. They have a good selection of frames but can also get additional colors so you have good options. Thanks for all of your help!!!

we both had a good experience with dr woldorff and Melanie but the receptionist was very rude and both unpersonable and unknowlegeble concerning our insurance and also scheduling appts for both of us. I emailed and requested apts for both of us and somehow only I was the only one scheduled but dr woldorff made time to see my husband. I think that dr woldorff needs to find a new receptionist who knows how to do their job.

Best eye care in Durham. Have I tried all the eye care places? No. I have only tried this one, and it is the only one I have needed to try.
The staff is extremely helpful, and the Doctor is amazing. She is super caring, and conversational, and clearly knows her stuff when it comes to optometry.
All of my check ups have been extremely pleasant, and I will be back.

I’ve been a selfish Unilocal user for the longest time (only a user and never posting my own experiences). However, my experience with Dr. Woldorff finally compelled me to sign up so I could leave a positive review.
I have a complex eye prescription and have always felt rushed in previous eye appointments (is this better, or this, or this – all within a second or two!). I needed a new prescription and selected Dr. Wordorff as it was the closest location where I’m currently living.
I have to say that my appointment with Dr. Woldorff was the most pleasant that I have ever had. She must have spent close to an hour with me and wanted to get my prescription as accurate as possible. She also spent a considerable amount of time going over my prescription history and explaining what she was doing.
I highly recommend Dr. Woldorff. As others have noted, she has a small staff (a good thing I think) and I had a very positive experience.

Look no farther for eye care in Durham. Top notch. The small staff are seemingly always in good moods and filled with patience for whatever is going on. I love that they take time to listen to issues, explain their opinions, and see what you’d like to do.
I have tried probably a half-​dozen contact lens samples, and they are always gracious with finding the best fit for me. In other circumstances, I’ve lost (or crushed) a glasses case twice, and both times, they gave me a new hard-​case complimentary. And, perhaps my best story, when I was about to leave for a trip and had no lenses (thought I had some at home), I called, and was able to get an emergency trial pair.
Just a great group of people.

Way past the extra mile and then some… one arm of my glasses fell off — defect, could have happened to anyone. I took them back in to Woldorff, and they were still under warranty — YAY. Challenge: the frames were on back order. Woldorff Super Service Solution: call the frame maker rep in the field, find out they do have a set of my frames, get those frames from the rep, and have my glasses ready in less than 24 hours. I was amazed, pleased, astounded, knocked out, happy and honored. You just don’t get that kind of service from everyone. Best part? No charge. Zippity. All that effort from everyone over there and not a dime out of my pocket. 10/​10, will visit again!

1,000 stars! Seriously!
Dr. Woldorff treated me with remarkable expertise, warmth, care, good humor and the patience of a saint during the process of finding a new brand of contact lenses for me when the brand I have worn my whole life got discontinued. I have a strong prescription with an astigmatism that falls right between the standard axis options and sensitive eyes, so it was like finding a needle in a haystack to find a lens that happens to line up just right, has great vision and great comfort for me. (I had already been kicked out by one optometrist who became more and more annoyed with me when all the lenses we tried weren’t working!)
Dr. Woldorff is a great listener, willing to think outside the box, a caring, dedicated professional, and just a lovely person. I am very grateful to her and would absolutely recommend her to anyone and everyone. If only all health professionals were so caring, intelligent, skilled, and open minded!

These days, experts are recommending adults get their eyes checked every two years. After my experience at Woldorff, I wish it was more often!
I had a 5-​star experience across the board, from making my appointment to picking up my new specs. Dr. Woldorff and her staff (the receptionist – I forgot her name – and Craig, the optician) are so, so pleasant and easy to talk to about your needs, preferences, whatever!
The office is really pretty and comfortable – a converted house right on Broad St. (next to Nice Price Books). While the selection of frames isn’t huge, I was able to find a range of styles I might be happy with. Plus, Craig was helpful and didn’t rush me (though I tried to hurry and go with my gut because otherwise I would have been there all day!).
My appointment was on a Monday, and I picked up my glasses on Thursday – holy fast turnaround, Batman! When I picked them up and tried them on, everyone wanted to see and told me how fabulous I looked. So I’ll *obviously* be back in two years.

As for the eye exam, I definitely recommend this place, especially to Duke people since their office is so close to East Campus. I love Dr. Woldorff! She understands that when optometrists ask, «Which is better, one or two,» it’s sometimes very hard to tell. I felt very relaxed with her during my entire visit. They answered all my questions about my glasses and my insurance stuff (and I had a lot of questions). Plus, they are super flexible with appointments and squeezed me in on a Saturday morning after I missed my first appointment.
The frame selection is pretty good, not the most unique frames but they have good quality frames that still look pretty good. I did find a pair of new glasses that I love and that wasn’t too expensive! So as long as you’re patient enough to spend a while trying on some frames, you can probably find some reliable frames for a good price.

Best eye care ever. Personable and thorough. Good selection of frames.

Dr. Woldorff is an expert optometrist with a very personable manner. She is very thorough and dedicated to make sure her patients get the prescription that is right for them. Highly recommended for both glasses and contacts.