Hillcrest Convalescent Center

I am so very pleased that my 92-​year-​old father is at Hillcrest. The facilities are clean, attractive, and bright. The staff members are not just physically present — they use their brains and their hearts to do their jobs, and they anticipate patient needs and family member needs. The doctor takes the time to explain things to patients and family members. I loved the way Dr. Prasad communicated with my father, making certain that he was understanding her.

Pros: Wonderful facility, probably if not the nicest place to put a family member in Durham.
Cons: Activity Director.
I am not sure what the issues with her is, but when you can have a conversation with her you get the feeling she is disingenuous. Probably does her job well and the residents like her but from an outsiders standpoint she seems fake and very unhelpful if your interested in wanting to volunteer your time.

Okay… if you’re reading this, then someone near or dear to you needs help. Serious help.
My very own ‘gonna be a nonagenarian next month’ mother fits that bill, and needed her own serious help. She’d been a resident at various assisted living facilities over the past five years, but after a week’s hospitalization we were told she’d need a Skilled Nursing Facility. …of our choice. YIKES! There is a dearth of useful information about these facilities! Almost everything you read is either an advert or a news report about something gruesome.
Fortunately, whether by divine inspiration or just plain luck we were guided to Hillcrest. It is a newly refurbished establishment convenient to the Durham Freeway (147), and upon visiting it we found the staff attentive and the residents looking clean, comfortable, and (apparently) well attended. Pressed for time (the hospital had given us 24 hours to tell them where to send her), we took the chance — and were delighted with the results!
The folks at Hillcrest — from the front desk to the dieticians, the therapists, the custodial staff, and most importantly the nursing staff were all kind, compassionate and eager to serve the needs of their residents. We were regularly contacted about her care, and our own questions were all answered promptly and professionally.
The facility itself boasts a logical floor plan, wide hallways to accommodate wheelchairs and walkers; pleasant decorations, large screen televisions (figuring that most of their residents will have eyesight limitations) and even an in-​house chef.
Although mom was there only for a week, I came to realize that THIS is the place for skilled nursing in the Triangle.