Garrett West Apartments

Lived here for a year when I first moved to Durham before finding out how incredibly overpriced it was. This was back when it was called Alexan Garrett Farms and across Durham-​Chapel Hill Blvd was a complex called Alexan Place (now called Alden Place). Alden Place has the same exact units (like literally exactly the same — I think it was the same contractor that built them) for a couple of hundred cheaper per month. I was shocked when we went to visit a friend in the same exact floor plan. It didn’t help that management at the time was not what I would call friendly or accommodating. Needless to say, we moved to Alexan/​Alden and had a great time there. Ultimately we rented a townhouse for even less money so do yourself a favor and shop around more. The one thing I did like was the location. Since it was close to Chapel Hill and the I-​40 it was really easy to get to Raleigh or CH whenever. But there are many other places in this area…

This was the best apartment complex that I’ve ever lived at. I have no idea why they changed the name from Garrett farms /​whatever. I loved it there. The apartments were great and so were the amenities. The only problem I ever had was my upstairs neighbor who was so fn loud. I thought it was also a little pricey given it was Durham.

I have lived at Garrett West for almost 2 years. Initially I thought it was great, the staff was friendly, the apartments were modern and well cared for, essentially not many complaints. However since they changed management they have become the opposite, unfriendly and uncaring about their residents. Every email we get from them is a nasty gram, the last one I received discussed how your trash can only be put out 1 – 2 hrs before pick up and must be taken in right away otherwise they will take a picture and give you a 25 dollar fee. Most recently I tried to discuss with them one late rent payment (I have always paid my rent on time) the one instance I missed it by one day they gave me a 70 dollar late fee and refused to help me out even when I had a conversation with them. One of the pipes burst above our apartment while we were living here, it took them months to get all the water cleaned up and I had to ask them to come back and replace the outlets that they decided I no longer needed. We also had an incident with a dog barking all night and they said there was nothing they could do to help us. This was not how things used to be here. Just waiting for my lease to end so I can leave this place, I would recommend trying to find somewhere else or avoid all contacts with the office staff.

Garrett West is the best place to live! It might be a little pricey but they do run great specials depending on when you’re looking to lease. They are SO fantastic handling maintenance (I’ve always had everything done the same day or next day) and they will take care of mostly anything. The office staff are the most friendly and helpful and some of them even try and learn your names which is impressive for the number of people living here. Pool is fantastic, lounge area very nice, gym has more than enough machines. My apartment is SO spacious, with tons of storage and the kitchen is so big too. Most apartments have porches that are screened in too. Cannot say enough to highlight all the positives of this complex !!!

Would be 5 stars if not for the rent price. I pay $ 1025/​month for a ¹⁄₁ for a 6 month lease. Would expect to pay a bit less in this area.

Nice graduate student housing while at duke.

I’m very happy to call Alexan Garrett Farms home while I live in Durham during my graduate program at Duke. I previewed every major apartment complex in Durham prior to choosing Alexan Garrett Farms. Although it is slightly more expensive than some other complexes, the primary selling point for me was the fact that it is new construction. That means a nicer curb appeal in general, newer and more efficient AC and heating, nicer amenities, etc.
I found the staff to be very professional and courteous. I also liked the fact that it’s not a huge apartment complex. While it does have multiple buildings, it doesn’t feel like one of those vast complexes in which you get lost and can’t get to know your neighbors.
Most importantly, they’re dog friendly and my lab loves living on a ground floor with direct access to a nice lawn in front of my unit. I have also found maintenance to be very fast in responding to maintenance requests.
And finally, if you’re going to Duke, it literally takes five minutes to get to Campus and the area tends to be much nicer than the areas directly near the Campus.