Bb&t

VERY poor service from otherwise great bank. I’m honestly dumbfounded that I was given such bad service because BB&T is usually so great. So I left my debit card at their ATM over the weekend, but someone was kind enough to slide it under their door. So of course in a panic, I apply for a new card thinking my current one is gone. But I get a call this morning telling me they have my card! Great, so I go to get it. First, no greeting as I walk in the door, well ok no problem. But then they get my card and I say well I ordered a new one in a panic, could I cancel the replacement card? She just says no they’re gonna need to order you a temporary but gives no indication of who, what, when or where. She then turns back to what she’s doing, and the teller who is supposed to be helping me just stands there with no direction for what I should do next. I’m honestly shocked I got this kind of service because I’ve been with BB&T for a couple years now. Step it up Durham. They’re lucky their branch managers out till December I would have filed a complaint against both of them.

I do not support any financial institution which wants to charge me $ 8 for cashing a check written by an account holder of the bank to me. The only way to insure a check is good is to cash it at the institution it was written on. I will no longer accept checks written from that institution unless I have no other choice.