3 avaliações para Urgent Care Centers of Calvert Memorial Hospital
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Darren S.
Classificação do local: 4 Altoona, PA
From out of town visiting and of course had to take my daughter in for a suspected UTI. They were very professional and polite from the receptionist to the nurse and the doctor. They were great with my 7 year old daughter and got us in and out relatively quickly.
N Y.
Classificação do local: 1 Owings, MD
I am giving it a star for the nurse who tried so hard to make my experience less disappointing. I arrived to this location about 20 mins before they opened and was told by an arriving nurse(the same one receiving the star) that they would be open shortly and to wait in the waiting room down the hall. I did and after nobody came looking for me, I decided to knock on the door and wouldn’t you know it I was #9?! Anyways, the receptionist was training a new girl who apparently had no experience in etiquette regarding tone and pitch in such environment – particularly when asking personal questions. After I was checked in, the nurse took me inside for the pre-checking and such and told me that the doctor was running late. She also then and there advised me that the condition for which I was there was probably not going to get much attention because the facility does not have any lab/imaging equipment. This so called doctor finally arrives and start asking questions from across the room. He then proceeded to look in my eyes with a flash light from 10 feet away, told me to open my mouth and midway of me doing so he was already turning away. And folks, that was my exam for a diagnosis of a head concussion! Duh, I came to see you because I have a huge bump in the center of my forehead from hitting it w the car door and that’s your diagnostic? No prescription, no follow-up care, not even touching my skull for any fractures. One would think I had some sort of visible contagious disease that he was trying so hard to avoid. Bottom line, if that is the regular doctor on shift at this facility, do not waste your money/time. I ended up going to the emergency room the next day.
Wayne W.
Classificação do local: 3 Annapolis, MD
My family has been here twice and overall it’s a decent choice if you need medical attention. Yes, I used the word decent which means I think they have several areas in which they could improve. First, the good: The doctors here are very good and seem to know what they are doing. Both physicians have been very caring and engaged in a way that shows they are concerned about the doctor-patient relationship. Being associated with Calvert Memorial is also another plus. Location is easy to get to. Mainly it’s the doctors that get my 3 stars. The not so good: They should just remove the word«Urgent» from the name. When you hear that word there is an expectation that if you have an unexpected issue, you will be seen quickly. Instead, you are seen in between people who have scheduled appointments. Not cool. I’m not trivializing those patients, but if you can call at 10am to schedule an appointment for after 5pm, your health concern probably is not«urgent.» The hours of 5−10pm are not the best either. Also, in a strange twist, their privacy measures are odd. They will refer to you by number«for your privacy,» but you have to register at the desk in an open space where everyone in the wait area can hear your name, address, telephone, reason for your visit, medications you are on, last 4 of your social… etc. When I was waiting there this week, I heard it all and so did everyone else. But don’t worry, when the nurse calls you back, you’ll just be «patient 15.» Recap: Doctors are good(and that’s priority #1) but the other factors that make up an overall impression are not so good.
