ChoiceOne Urgent Care

After making an appointment online, we arrived only to find 2 incompetent employees who took over 20 minutes to simply register us in the computer. We were then taken to a room where a nurse practitioner, not a doctor, gave us her best guesses on what may be wrong. She went to get a doplar ultrasound machine, only to return and tell us they don’t have one. Next my husband was taken for an X-​ray. After 30 mins in the X-​ray room the technician, who first had to recall her password in order to login was only able to take 2 images because the machine wasn’t working properly. Almost 3 hours later the nurse practitioner wrote a prescription for my husband, with no real diagnosis. After driving to the pharmacy to pick up the prescription we were told that the pills were not made in the milligrams requested and we would need to bring back a new prescription. Back I went, trying to stay calm, only to wait 10 more minutes and have them giggle and say oops! I was shocked to learn that this place opened 4 months ago, the way it was ran reflected a placed that had been open a week. I will never return here again!