Big Boyz Pizza

Terrible customer service. Terribly greasy pizza that is orange from all the grease. I rarely use the garlic butter dip that comes with carry out pizza boxes, but I had to use it just to make the pizza palatable. Such a shame as this is just a few doors down from my house, and I so wanted it to be good so it would become our #1 go-​to easy dinner option. Such a waste. And your menu presentation both on paper and on your wall seems to be very lacking in one thing: pizza! For a restaurant supposedly based around pizza, you could give some toppings offered on your menu rather than just cheese and you could eliminate many of the other dishes that take up 97% of your menu. For reals.
Note to manager/​owner: 1) Clean the restaurant AND kitchen. Having worked in industrial kitchens before, you are very close to being shut down by the health department for the lack of cleanliness in your kitchen that is easily observed by customers at the front desk. 2) Teach your cashiers friendly customer service. Teach them how to hold a call and not just set the phone on its side while the person on hold can hear you shouting. Teach them to greet every person that comes in the door with a smile, friendly greeting, and then a «Be right with you in a moment» if necessary. 3) My suspicion is that the cooks don’t have to wash their hands as rigorously as required. It’d be nice if we didn’t see/​hear cell phones ringing and messing around with your cooks where there is food. Insist on rigorous hand washing and hygiene practices. 4) Lastly, get a less greasy cheese or sauce so your pizzas aren’t literally pouring grease down your arm. I purchased two mediums several days ago for three grown adults in my house. Up until just now, one of them was still completely unwanted and untouched.
For all the negatives, they did get my order right and in the time they told me.

For this type of fare, I believe they have the best tasting food in the area. Even the fries were fresh and crispy. That being said I haven’t ordered from them in a few months, because their customer service is as bad as can be.
Not mad about bad food as I said, and it’s not like they were abusive or anything, it was just like I called someone that really didn’t like me… at 4am… and asked them to do me a huge favor. It’s a shame, solid food.

Ordered pizza, it arrived cold and all the toppings were sloshed off the top. Then shoved back on and delivered. The pizza was in such sad shape my 9 year old wouldn’t eat it. And he loves pizza. We will never order from them again.

I’ve had better. The cheesesteak was seasoned well, and the toasted bread was a nice touch but there wasn’t enough meat on the sub, the tomatoes were old and mushy, and iceberg lettuce is never good choice. The staff was friendly and welcoming. I won’t be returning as it was not worth the drive.

New to the area never had food from here. Placed order at 6:26pm the actually first order arrived at about 7pm. Pizza very greasy, chicken salad messy although pretty good and seasoned nice, buffalo chicken sub was a dry grilled chicken WITHOUT buffalo sauce. We called and told them and the lady said we have to ask for tenders and she doesn’t know why there was no buffalo sauce. She said they will make another. Get a call back saying they are just going to drop off sauce… hold up… since when does buffalo chicken come without buffalo sauce and grilled. My boyfriend said we would put a «stop payment» on the card or dispute the charge. They agreed to send a sub but, had an awful attitude. It’s 8:10 pm it’s been an 1 hour and 40 min… still waiting on my dinner. Poor customer service. I also read another review that said the same thing. Probably won’t even eat the sub. Sounds like the type of people that would spit on it even though we aren’t the ones who messed up the order.