Firestone Complete Auto Care

This place is horrible not so much for the work but the long wait time! It’s ridiculous!

Aggressive up selling. Hit or miss with wait times but much better than the dallas camp wisdom location and the Desoto location as well. May need to add more service techs to help with customer flow. State inspections are also hit and miss with the tech mostly not reporting for duty. Hours are ok but might benefit with at least closing one hour after. Most simple oil changes may take 2 – 4 hours on a busy day. CALL AHEAD to make sure enough time is considered for your services.

I just wanted to say that they are very friendly and knowledgeable T is the greatest!
Henry

I been here a couple times. First off the prices are high butWhat car repair is cheap these days? I had older mustang and paid about 500 on brakes. Recently I just got more work done on ford SUV late model. Rotors and brakes were 800I got tires too for 430 all wheels, He even threw in discount I told em I was on a budget. Customer service is great and these guys are professionals. The only gripe i have is the wait and uncomfortable waiting area lol. Even though I did spent a lot of money I left there with a sense of security that the job was done right and that I don’t have to worry about bad brakes now. It took about a few hours hopefully I could find someone cheaper in the future. I would definitely come back to get brakes and anything relating else with suspension or steering system done. What I notice is that they specialized in steering, tires, shocks, and brakes etc…
If they see something wrong there gonna tell you they don’t ever force you to buy anything. I’ve gotten a wheel alignment done on my last car it was worth it. But if something else is broken that is related to that system it has be fix. If you want the cheap I don’t care mechanic there’s plenty of them out there and you’ll pay less. But at fire stone they definitely pay attention to the car and they do it right.