German Motor Works Parts & Service

I took a chance on German Motorworks, despite the mixed reviews, because Jim Ellis VW wanted an ungodly sum of money to repair a (self-​inflicted) suspension issue. Steve got me all the detail I needed, I knew what parts I needed from the dealer’s inspection — a service that I paid for, this is not unethical. Steve’s price was about half that of the dealer. Actually, in discussing the parts breakdown, we discovered where he was being overcharged for a part (from the dealer) and he fought to get the part cheaper — passing the savings on to me! That’s unheard of these days! I never actually met Steve until I went to pay for and pick up the car, though I talked to him about a dozen times and he was always available. Car drives fine and came in spec on the alignment, got it all done in about a day. Happy customers.

This place is horrible. They’ll «fix» something to get your money, they’ll break something else and not tell you they did. They’ll loose nuts and bolts, partially reassembling your vehicle. The customer service isn’t. They are incompetent.
Unfortunately, I couldn’t post without giving one star. This don’t deserve it.