Colonial Grand At McDaniel Farm

The only reason why I’m giving 2 stars is for the staff.
I’ve been living here for almost a year. The FIRE alarm is going off for the 2^nd time right now. It’s a loud high pitch siren blaring early as fuck in 6 the morning. WHY God, I should fucking sue. Annoying as fuck. Called the cops again
The gates probably broken like 75% of the time
Pool was rarely cleaned over the summer, leaves in the pool, looks like they have 2 pools. The 2^nd one is small and covered with trees all around the pool and they don’t go very deep
Pest control? Yeah what a joke. I called and made an appointment for them like must be 4 – 5 times already, for ROACHES and what do they do? Just spray some stuff around and dip. I could be doing that but what they bill you a fee every month for that.
The only good thing about this place is the location and the staff. The ladies in the front are nice but you better bring ur id every time u get a package up there.

I lived here for about 3 years in two different apartments. In the past year, Colonial Grand has been transitioning to MAA properties. I can tell that MAA is more concentrated on shelling out as much money as they can from their residents.
When MAA slowly started taking over, prices went up for everything. When I first signed with Colonial Grand, cable was included (at no extra charge); however, if you wanted a cable box, then you’d have to get one from Comcast which only costs an extra $ 10 a month. Now, cable is not included. It is a mandatory fee of $ 50 on top of whatever boxes or show packages you opt for via Comcast. The flat $ 50 is paid to the apartment, but the Comcast digital box fees and extra movie packages are billed via Comcast. I think it’s unfair to charge $ 50 because what if you don’t use cable at all? You’re required to pay it anyways? I don’t know many other apartments with this requirement.
Last summer, our AC unit broke literally 6 – 8 times. They kept refusing to replace it and only tried to temporarily fix it. They usually wouldn’t fix it the same day, or if they did, it wouldn’t be until the end of the day, so we were left in the 90+ degree weather for multiple hours, a lot of the times overnight too.
Even living on the third floor does not prevent noises. I could hear my downstair neighbors walking around. The neighbors to our right had their bedroom adjacent to ours, so I literally heard everything in their bedroom.
Neighborhood was generally safe except for a few notices about break-​ins, but nothing serious.
The gate was broken probably 70% of the time.
Also, I guess it’s a new policy that you’re required to pay for a deep/​special carpet cleaning when moving out. We’ve never had that requirement before. You can either choose your own company and have them send a letter to the office stating it was cleaned correctly, or pay $ 150 for them to clean.
So glad to be rid of this place because of how much money was going down the drain here. I loved the convenience of the location, and the neighbors were great, but this place just keeps getting more and more expensive when it’s just an average apartment.

Good place to stay away from the city. The community is good and large. But the office stuff was rude. They couldn’t give me a print out. Stupid stuff.