Enterprise Rent-A-Car

Dulles, Estados Unidos

4.1

Fechado agora

20 avaliações

Contatos

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Telefone
+1 703-661-8800
Site:
www.enterprise.com
Endereço:
23330 Autopilot Dr, Dulles, VA, 20166
Paradas e estações próximas de transporte público:
1 kmDulles North Transit Center
1.8 km12
1.9 km13
Categorias:
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Hoje

Hoje 5:00 – 0:00
Fechado agora
Horário local (Dulles) 01:54 domingo, 13 de julho de 2025

Horário de funcionamento

segunda-feira 5:00 – 0:00
terça-feira 5:00 – 0:00
quarta-feira 5:00 – 0:00
quinta-feira 5:00 – 0:00
sexta-feira 5:00 – 0:00
sábado 5:00 – 0:00
domingo 5:00 – 0:00

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20 avaliações para Enterprise Rent-A-Car

Não exige registro
Classificação do local: 5
Morgantown, WV
The staff and the shuttle driver were all very friendly. I was just glad that I got a car to drive even though I didn’t have a reservation on that day when a lot of flights were canceled at IAD after snow storm Jonas. I got home in a few hours instead of being stuck at the airport for one or two more days. Thank you.
Classificação do local: 2
Sterling, VA
We used to have good experiences with enterprise but when we get a quote for a vehicle there constantly changing its and make sure they have the car when you order it because a few times we’ve gotten there and they haven’t had a car
Classificação do local: 5
Newport News, VA
I travel a lot, so I had to deal with many car rental companies. Enterprise by far is the best for me because of the good customer service and cheap rates.
Classificação do local: 5
Alexandria, VA
I’m a local guy and wanted to rent a vehicle to travel to Niagra Falls and NYC. I went to this location and the staff was friendly and attentive to my needs. I did check out the pricing of their competitors and Enterprise had the best deal.
I recommend you give this company your business. They will take care of you.
J.F.
Classificação do local: 4
Woodbridge, VA
I go to this location which is out of my way because they are open 24⁄7 and I can park my car in the economy lot. It’s just more convenient. So I have rented from several car chains on airport row as I call it — hertz; national; Avis, & Dollar. Hertz is crazy expensive, national charged ME $ 50 for a damn flat tire… like why the HELL should I have to pay for that, it ain’t even my car! But I digress. This enterprise location always has lots of car choices and since I got very early in the morning if I’m renting a car there’s usually no lines so I’m in & out in 15 mins. I have not had any issues with customer service or the vehicles as far as cleanliness and such except for the last vehicle the windshield was smudged but I just wiped it off. So I’ll keep renting from here as long as the good service remains.
Classificação do local: 5
Apopka, FL
I had a wonderful experience at Enterprise in IAd Washington. Very courteous staff, taught me how to use the van, and drove it with ease! Thanks!
Classificação do local: 5
Berkeley, CA
Everything went as smoothly as it could have. The staff was friendly and competent, there were no lines, and the car worked like a charm.
The office is kind of far from the terminal, but that’s the case for all the rental companies at Dulles.
Classificação do local: 5
Aurora, CO
I used to rent with Thrifty, but recently changed to Enterprise and I am very satisfied. Their service is exceptional and the employees are fantastic.
Classificação do local: 3
Eureka, CA
The service and quickness of the rental was good. The vehicle that I got was a little past its time. It was smelly, dinged up and had over 30 k miles. It had some mechanical knocks etc. When asked they told me I could upgrade for a fee. When I returned the vehicle they questioned some of the dings that were on the car. She pulled up the pre inspection report that I did and said, «never mind»! No apologies, no nothing.
My experience was just OK!!!
Classificação do local: 4
Lathrop, CA
Great customer service and strong team.
An area of improvement though — Lost & Found — a colleague left her hat and sunglass case in the car and the team at Dulles was unable to find the items, let alone report to me on them.
Classificação do local: 4
Spokane, WA
Great weekend rate for Dulles Airport. Friday — Monday for only $ 60. with about $ 10 or less in gas. While the pickup is off site, the shuttle driver was very nice, helped with luggage and answered any questions. Would definitely use again.
Classificação do local: 5
Redondo Beach, CA
Kudos to the good folks at the Dulles Enterprise location! After getting off a plane from LA, I jumped on their shuttle and headed over to pick up my car. Imagine my surprise when the young woman behind the counter tells me, «Your reservation’s been cancelled…» Cancelled?! Well, it’s a Sunday evening and there’s no easy way to track down the folks who made the reservation, so after a little back and forth, the Enterprise rep agreed to honor the reservation and the (very low) daily rate. So I have absolutely nothing bad to say about these folks. Highly recommend if you’re in the area.
Classificação do local: 2
Studio City, Los Angeles, CA
I expected more from enterprise. The agent who helped us was anything but warm and friendly as I’ve experienced from enterprise in the past. The estimate came up significantly higher than when I booked the car on enterprise’s website so I wasn’t happy. It turns out the difference was because of insurance products, but here’s the rub: the agent should have explained what basic insurance is versus the other insurance products, which caused the estimated price to go up significantly (well over $ 100). The agent spoke so low that I couldn’t hear him. A little friendliness would have gone a long way. A little empathy to explain products and pricing would have changed my experience significantly.
Classificação do local: 4
Petaluma, CA
This is a great rental car place the customer service was good and the people strive to help us weary travelers
Please note, that after 11pm the shuttles run more infrequently then the other rental car places.
Classificação do local: 5
San Diego, CA
I fly into the Dulles airport about every six months and I’ve been renting from Enterprise for years at this location. Each time I have been very pleased with their service and cost. Last year I received a coupon for a different company so I tried the other company – turned out to cost me more than Enterprise and the service/​system was not nearly as good.
I will keep coming back to Enterprise.
Classificação do local: 5
Fullerton, CA
I was waiting in line for less than a minute before someone stopped to greet me and let me know another representative would be helping me shortly. Then they offered me a free upgrade to a significantly better vehicle and pulled the car up for me, even helping to inspect for damage. When I left, the agent at the gate was cheerful and asked how service had been. I could only say «outstanding» and that it was the best customer service I had seen for a long time. To all the employees there, you are doing a wonderful job!
Classificação do local: 4
Los Angeles, CA
Fantastic customer service in general, but especially in comparison with the lesser Dollar place next door. Those who helped me cared about the service they were giving me. Great stuff.
Classificação do local: 5
Leesburg, VA
By far the best car rental experience I have ever had! I came to this location because of the great reviews I was not disappointed! The staff here is great! Malcolm was awesome to work with! The manager, Paul was great! Everyone was super helpful and efficient and extremely friendly! I am so pleased with my visit. Just made a enterprise customer for life! Thanks!
Classificação do local: 3
Papillion, NE
Don’t use for early flights. Shuttles don’t run until nearly 5am, my flight boards@ 5:10.
See updates to previous review.
Classificação do local: 1
Los Angeles, CA
Awful place. I always thought Enterprise was supposed to be the leader in the industry. Maybe the other locations are better but this one is just terrible. I had one of those cars that doesn’t sense the key and locks after a certain amount of time. Enterprise was just terrible in their assistance They wanted to charge fees on top of fees. I rent regularly from them and was so disappointed with their service. I ended up calling a local locksmith who helped me out.
Sorry that I complained about Alamo and Budget. I realized they’re cheaper along with being more competent, and I can’t believe I’m saying that!
Enterprise — you may be family owned but your family values suck.