Widenbaum Chiropractic

I went to this office for neck and back pain following a car accident that I was in. The chiropractors were fantastic and were able to get me out of pain in just a few visits. The doctors are ON TIME, very friendly and my appointments were done in 30 minutes. Practice is well run and very clean. Great experience all around.

Dr, Widenbaum and and his team especially Dr. Yang were able to provide me much needed relief for my lower back pain! Their collaborative approach and customized treatment plan and therapy is the key. I just had a followup consultation with Dr, Widenbaum. He showed me before and after X-​rays showing percentage improvements. The office is staffed with compassionate and knowledgeable doctors who have a genuine concern for my overall long term well being. A very friendly office with flexible scheduling. Might need to wait a little if you walk in for adjustment without an appointment. I highly recommend!

I went to this clinic for the first time on July 10 this year. I saw Dr Yang for my back. He pushed xrays on me, that he didn’t bother to see prior to treating my back. After minor attention to my back, he proceeded to come around behind me, and before I knew it, he had grabbed my face and twisted my neck. There was no explanation or warning as to what he was going to do. He snapped my neck quite aggressively and I immediately knew something was wrong. I left the office and that is when the pain really started. Since then I have had two shots in my neck by an MD, and visited Diablo Physically Therapy Four or Five times. The pain to my neck is now concentrated in a small area and greatly minimized. I can not warn you enough about the danger this charlatan (Dr.Yang) will cause. WARNING, WARNING, WARNING, stay away. This place is a fraud and Dr Yang is very harmful.

Waited over 60 minutes for initial free consultation and over 45 minutes for second appointment. Poor customer service and inaccurate billing that is yet to be resolved

They don’t listen to the patient’s concerns/​requests. They violate HIPAA by leaving X-​ray films with patient names, birth dates and sex labeled on non-​jacketed films in patient treatment rooms. Furthermore, they don’t keep consistent records of patient data. I went to have a second treatment and was told that they didn’t know my info because the doc was given a «temporary chart». Really? That’s poor medical practice. Shame on you!!!

I am so upset with my services! I went for the free initial consult. The doctor suggested blood work which I did (my insurance cover it). I went back for the result of my blood work. I spoke with the Dr. For about 30 minutes. I had told the Doctor that I was having knee surgery soon and may have to cancel services, which he said was fine. After leaving my 2^nd visit, I found out I did need knee surgery. I called to cancel my services. I spoke with the manager to get credited back my money. That 30 minute visit cost $ 580!!! I could of gone to a real doctor and got the same information for $ 65! I couldn’t believe it! I will be contacting the better business bureau. How can you charge that much for a 30 minute consult? Furthermore the front desk lady is extremely rude! I can not believe how she talked to the doctors on staff. If any of my employees spoke to me like that I would fire them. I will never be back here and do not recommend them to my worst enemy.

Hello,
my name is Raul Reyes Ibarra. Dr Widenbaum found a pinch nerve in my neck. If it wasn’t for Dr Widenbaum I would of gave up to life. I would of never found all of my other injuries. I was hit by another driver on the freeway on the job. Plus tricked by workers comp 925 area spine doctor. Dr Widenbaum is needed to the world.

Excellent facility, efficient staff, caring, knowledgeable doctors. There’s a lot of loyal patients, so the office can get quite busy at times. On those busy days, although all of us patients are treated quickly, the chiropractors spend as much time as needed to thoroughly answer questions. Efficiency keeps popping in my head when it comes to this practice. I’ve read some of the negative reviews and feel that those reviewers have short-​changed themselves by not continuing their treatment at this office. Thank you, Dr. Widenbaum’s crew, for taking such good care of me and all your patience!

I used a groupon to get a massage actually, and I’m very happy that it led me to this place. Everyone is very professional and courteous. I am a regular customer of this office since the beginning of this year and will continue with my appointments.
I visit Dr. Tai (sp?) regularly, greatest guy around, always remembers me and a genuine and knowledgeable doctor. I highly recommend this place and have definitely been feeling better ever since I’ve began visiting here. Best Wishes!!! :)

Always friendly and remember your name too. They usually are extremely flexible if you have to change your appointment, for me I just show up and ask them if can take me in or not and usually the do.

I consider myself a pretty active individual. I play soccer competitively and have fallen quite a bit from tackles and/​or headers. I have also been in a few fender benders as well. My back needed to be checked. I visited Dr. Widenbaum’s office after I purchased an Amazon deal. I was received well. Dr. Widenbaum was honest and even went as far as figuring out a plan that I could afford, since I am a student. He genuinely cares for his patients. Often times, chiropractor offices are associated with older individuals, but I recommend going in if you have any questions about your spine’s health. It is better to take care of the issues now as opposed to down the road when it may be too late. Dr. Widenbaum is the guy to go to.

This business is not honest. Using a Groupon for an initial exam and massage, they said they wanted to see my insurance card in case I wanted to continue care with them and that no charges would be submitted.
Later I received a claim from my insurance company for $ 187.00 without my sign-​off or agreeing to any billable care.
This is a sneaky bait and switch tactic.

I’m going to amend my former review and apply that review to Liz (I think that was her name?) only who was working the front desk at the time. Diane, the office manager, could not have been more professional, apologetic, humble, or courteous after I had my first massage session. She even added an extra massage session with the very sweet and skilled Gwen for the unpleasant experience I had the first time. Thanks Diane! Hopefully, Liz will take this to heart next time.

Terrible! I did not have a Groupon deal, was just a paying customer with excellent medical coverage. After waiting an hour to see anyone in the practice I decided to leave only to find out that none of my paperwork had even been processed. When I asked for my documentation back, they said I could be seen in 10 minutes. No thank you. Horrible front desk, terrible customer service.

The worst customer service I have received to date! I scheduled a 10 am appointment with their massage therapist, she showed up at 10:45 and said she was «so annoyed, and didn’t know she had a 10 am appointment» She asked if I could come back at 2 that day after waiting 45 minutes in the waiting room. Very off putting experience. Would not recommend this office.

I started coming to Widenbaum Chiropractic several years ago due to neck and back pain. After a consultation from Dr. Widenbaum and treatment plan I feel so much better. The staff and Dr’s at the office are all great! Ruth and Liza are awesome! Everyone at the office have seen myself and my husband come in. Our kids are always welcome and understand the benefits of chiropractic health care. The Dr’s attentiveness to where my aches and pains are is always a plus. Even though I no longer work in the area I will continue to come here for the great service and will refer anyone that is looking for chiropractic are to Dr. Widenbaum.

I went to the Dublin St. Paddys day fair and enrolled in the Dublin Fitness
Challenge. After the 3 mile race, my back was hurting so bad and I came across a booth for Widenbaum Chiropractic offering a visit and massage for $ 40. A lady named GWENDOLYN FULLER gave me such a great massage my back felt soooo much better. I have since been back and have made appointments for my entire family. If you need a great massage, ask for GWEN! The staff has been very nice and I look forward to my further chiropractic treatments.

I checked them out because I had a groupon-​type deal. I already do acupuncture on a regular basis and I’m quite interested in chiropractic as an adjunct to my wellness plan. I did the xrays, massage and had my consult with Dr Widenbaum. Since my insurance doesn’t cover chiropractic (but does have a special discount with certain providers this being one) I would be paying cash. This in itself wasn’t much of a deterrent. I have a flex spending account and this qualifies. I found it convenient that the quoted price was the discounted price. However when I was leaving they didn’t have the actual paperwork with my treatment plan/​pricing ready to go so they said they’d have to call me with that info. I did get a call & message a few days later to which I called back. No response. I called back a few weeks later (several days ago) and still have yet to hear back.
I get the feeling because I’ll be paying cash I’m not really a sought after patient. There’s no insurance to (over)bill. Funny thing is, I wasn’t objecting to his 4 – 6 month treatment plan or really the price, I just wanted the paperwork so I could budget for it and estimate the flex spending paperwork.
I’ll find another chiropractor, they’re a dime a dozen, this place didn’t give me the best vibe anyway. Just seemed like they were churning patients out and both times I was there they were running super late which was annoying.
I’m sure they’re great when they can bill your insurance for a pretty penny.

My family received treatment here for about a year and our insurance changed and we stopped. Initially we were told that our insurance covered the entire treatment and we owed no co-​pay. Now they are trying to back bill us for a years worth of co-​pays; well over $ 700. This is very unprofessional and indicative of why insurance companies are hestitant about chiroprators. Stop the madness.

I don’t have any place to compare it to, but I’m pleased. I’ve had back pain for a long time and never knew why nor did I know how to fix it. I was at the 2012 Alameda County Fair and was wandering the exhibition hall when I saw Dr. Roman representing the practice. My wife encouraged me to ask some questions, so I did. I paid $ 20 for a chiropractic exam and x-​rays valued at $ 300.
Now, I get adjusted twice a week and are provided with some awesome therapies. My insurance covers a lot too, so its a win/​win situation. It’s been a short relationship, but a great one at that!
The service is good and they talk to you and are very approachable. They also are flexible if you are a bit late, just give them a call and let them know. The complimentary coffee or tea hits the spot on a cold day.
I’ll continue my visits and get my back better with each one. I’m glad my wife motivated me to go and talk with Dr. Roman that scorching summer day.