Sierra Roofing and Solar

Had to wait over a month for an appointment for an estimate. After consultation we were asked to submit our electricity usage for one yr (which we did) and then they would get back to us with a proposal. We did everything we were asked, and tried to contact them, but we never got an estimate or even a return call. Why bother showing up at all if you’re not going to follow through?

Absolute professionals for a good price! Chris and his crew were amazing. Chris touched base throughout the waiting period to let me know when he would be calling to set up the install etc Always called when he said he would and crew came right on time. We had the 7-​inch gutters replaced around our home and they matched perfectly to the ones we replaced and that are located around the second story. The crew was extremely friendly and made me feel very comfortable. They did a good clean up job as well. Most contractors we know always leave bits and pieces of garbage around the house and remnants of their job materials. Would highly recommend to anyone interested. Don’t be put off if there is a wait, they’re well worth it and there is a reason that they are so busy!

Sierra Roofing and Solar installed both a new roof and a solar system for our home. They were fast but thorough, and went to great pains to clean up after themselves at the conclusion of each work day. The entire process went smoothly, and we are very pleased with the results of Sierra’s hard work!

What a great business, they quoted a gutter replacement and leaf guards but found a great deal of damage to our roof from bad/​cheap paper used wen our home was built. They were really communicative, explained what was going on and emailed me photos during the demo so I could see for myself the damage that had been done from compromised paper. While it cost a bit of money, it was we’ll worth it to find out about the damage and have them repair the roof and stay on schedule to boot since we had other workers waiting to finish the house after they were done. They even painted the places they repaired!
Great business, hope to hire them again!

I had a contractor install a new roof on my addition and tie it into the old roof. Needless to say this ended in me filing a bond claim after the contractor flaked on his responabilities. The only bright spot in this equation was the pros at Sierra roofing. Chris, Sean and the crew came out multiple times to secure the tarps on the roof while we waited for the rain to stop. They were communicating with me the entire time. They did what they said and even went the extra mile to ensure I was happy. I could not have had a better experience and would reccomend these guys highly.

tied to use them last year. Called them, got a quote, but they scheduled a long waiting time for me while the raining season was coming. There is no coordination between the office and the guy doing the tile roof repair, have to call several times to confirm the appointment time.

Our POC was Jose. He was honest and straight forwards from beginning to end. He made us aware what was going to be done, and took us step by step as the work was being done keeping us abreast when issues were found with our roof and working with us to make sure we had a solid unit. The workers were courteous and mindful of our safety. I am very pleased with the results and am happy that they did not take shortcuts in the product. My house feels much more solid after the work and we are already noticing that the house stays cools throughout the day and cools off even more at night. I would definately recommend Sierra roofing and would use their services again.

Hello Fellow Helpers
I must admit, taking on a complete roof removal and replacement can be an intimidating project. So I decided like most consumers to obtain three cost proposals. I contacted Sierra Roofing by phone. There was someone to answer the phone, not a voicemail. I was scheduled for a review of my roof. Agapito arrived on time as scheduled. Agapito very courteously explained the major components of a roofing system, also providing many photos of options in a new roof. I asked many questions regarding the different components, the installation, the inspection process, the warranty, and also on different types of gutters. We walked around the house together. We looked at the fascia boards and other existing conditions. Agapito answered all questions directly. After reviewing other roofing contractor proposals, Sierra Roofing included a HIGH QUALITY 3D asphalt roofing shingle, sun tubes & 2 skylights for the same price, or nearly comparable. The guys showed up for the tear off and install. They did everything as Agapito explained. There is always a large mess after tear off, but they cleaned everything up. The crew was careful with my property. Then, Agapito returned several times to make sure everything was done correctly.
Ask for Auggie!

I had 3 roofing companies inspect our roof in March 2013 and decided to contract with Sierra based on price and Unilocal reviews. Finalized the contract in end of March and we decided on a day in early April that they would do the job (I wasnt at home during that day however they confirmed that they did do the work that day). They said they would provide before /​after photos and detailed invoice.
2 weeks after work was done, I received a message from Sierra stating that actually their camera was broken when they did the work, but they’d go back up on my roof in late April and take photos. Mid May came around and I asked when I’d receive photos and invoice. They said theyd put it in the mail next week. By the end of May still nothing so I asked to speak to manager. He called me the next day and said it would get taken care of and that actually no one had gone back up on my roof to take photos in end of April.
At this point I started to wonder if they really did the work in early April. 8 days went by and I called manager again and he said didnt we talk just a week ago? ‘I didnt have you on my priority list.’ I told him to please have someone go up on my roof, take photos and send me a detailed invoice of what work that they did (almost 2 months ago).
The next week (early June) I received 4 unlabled photos of my roof and an invoice that did not describe any of the work they did; invoice only referred to an inspection report, however, the inspection report was not the document we had used for the final contract. I called manager again and explained again I want labeled photos of all the work done as per the contract we signed in end of March bc Sierra offers a one yr warranty and I need something that shows exactly what/​where it was fixed in case I need to make a claim to be covered by warranty. He promised he would do so.
Over the course of the following 6 weeks, 2 people came to my house from Sierra approx 3 days apart and each said they were going back up to the roof to take more photos, (one visit I knew about in advance and the other guy just showed up a few days later). I told him that someone else had just been here several days earlier to take photos and he asked who so I showed him the guy’s Sierra business card and he tells me oh that guy is one of our repair guys, so I asked him what is he repairing if he’s only supposed to go up there and take photos? (my suspicion re: a lack of work done in early April has now grown).
More phone calls/​emails and finally I contact Better Business Bureau and I inform Sierra that I have done so. Within 2 hours I receive an email from Sierra with a complete set of labeled photos and detailed invoice and also hard copy arrives the next day (7÷31÷13), almost 4 months after they did the work initially. And they didnt offer any discount for all the time I spent on this. If you want to hire these guys after reading this, then I wish you the best.

This is a top notch company, and I have dealt with a lot of service providers related to home repair. I worked with their Gutterman division. I needed my gutters and downspouts replaced. Two installers came out today — CJ and David. They were very pleasant, professional, and efficient. My new gutters and downspouts look great, and they left the place as clean as they found it.
As per the front end to the process, I had two men come out to provide quotes. Because the first estimator since left the company (the owner, Jeff, had good follow up), so Jeff sent out another person. The owner Jeff was good to interact with, as well as both estimators. I believe pricing is fair as I got a quote from another company.
I highly recommend this company.

I had my roof replaced by Sierra Roofing they were quick and courteous and fulfill all the request that I made of them. They installed an addict fan (That they let me purchase) and two vents for bathrooms. And when I had a problem the boss himself came out and did the work himself to make sure that I was happy. When my attic fan stopped working two weeks after the roof was finished Sierra roofing came back and install the new fan for me free of charge. I had a total of eight estimates for roof replacement and Sierra Roofing came in with the best price and the best warranty. I am very happy with the work that was preformed. I would definitely recommend Sierra Roofing to my friends and family.

My water heater broke and I was told that it was due to a clog in the vent pipe on the roof. I called Sierra Roofing on Monday and got an appointment on Wednesday. Jose came out and went up to the roof and inside the attic and found no clogging. He took multiple pictures and explain to me how things worked. He showed great professionalism and courtesy. I was very surprised when he told me that he is not going to charge me anything since the issue was not roof related. I would have happily paid him for his time and effort since he did spent a good hour investigating the issue.
Would definitely recommend. If I ever have a roof problem, I will use them for sure. Thanks, Jose!

I will split my review into two parts — roofing and solar.
I opted to go with one contractor to do both, absolutely eliminate finger pointing, from that perspective I made a good choice. But — always a but, you do not get best of breed.
The roof is great, the team was great and they stayed on schedule — my attic was messy but they did an ok job cleaning it up when I pointed out the mess. I should also say they fixed the problems associated with a very bad house extension done by previous owners.
The solar — everything went great until the electrician came to wire the system. It then got slow, very slow — they sub’d out this work and their main guy had a conflict. Their back-​up guy was a piece of work. He spent weeks working on the system. Jeff, the owner was aware of the situation and was on-​site several times to move things along. I don’t believe it actually was on-​line until their primary electrician came onsite for a few days that things started coming on-​line. Jeff was rock solid through the whole process.
So my review of Sierra roofing two thumbs up, my review of the solar side is conditional — verify the electrician working on the job has installed your specific system before you sign the contract and is not the «gentleman» that attempted to do my job. If you get this you should end up with a solid system.
We have been on-​line for 4 months and it is just wonderful watching the meter go backwards.

Five stars all around for quality of workmanship, service and maintenance.
Our roof construction is atypical for the area. It’s a flat mansard, which makes it not only an ideal candidate for solar, but also more susceptible to pooling and leaks. So when it came time to reroof, we were looking for a contractor who could do two things: provide a bid for solar panel installation, and also suggest a long term solution to our chronically leaky roof. SRS did both. Three other contractors bid our solar — SRS was the lowest. Their roofing bid came in higher than others, but only because they took our concerns about leaks seriously, and suggested resurfacing with a heat-​reflective, water-​resistant pvc-​type liner, as opposed to the conventional tar-​and-​gravel surface already in place. The liner also came with a lifetime warranty. We gave both the solar and the roof contracts to SRS.
It was a great decision. The installation of the new roof was timely, with no additional or «hidden» costs. The crew was friendly and kept the site clean. And the liner works beautifully. The few minor leaks we noticed after installation we repaired immediately for no extra cost. They’ve even repaired some small items free charge after the warranty period expired. Terrific customer service, which is truly an anomaly in residential construction.
Same applies for solar installation. On time, on budget, and no hassels. Once they turned it on, haven’t experienced a single glitch. It generates about ¾ our of annual power consumption.
Many thanks to Jeff & Sean. We’d recommend SRS for either solar or roofing without reservation.

This firm just completed putting a new IB roofing system on my flat roof over my addition. The tar and gravel roof and the transition to the pitched roof had been a problem since purchasing the home. Sean made a survey of the situation and recommended the IB solution. I will say there were some mistakes and communication problems but each error was quickly resolved and I even was provided compensation for the extra aggravation. They showed up when they said they would and did not cut corners. They always left the job site immaculate. It is difficult finding a decent roofing contractor who will do the right thing for a fair price. I highly recommend this company and would have given them a 4 star if they were not a roofing company but being that the bar is set pretty low in that industry these guys deserve a 10!

Sierra Roofing and Solar is the absolute GOLD STANDARD by which ALL companies should be measured. Sierra Roofing installed two skylights with solar blinds and three solar tubes for me last fall at a very reasonable price. The job was done quickly and expertly. More than that, Sierra Roofing went above and beyond the call of duty to make sure I was absolutely satisfied as a customer. To accommodate our schedule, they contracted out to have the texturing done in the light wells at no extra charge. One of the solar tubes I contracted for wasn’t wide enough to let in the light I expected, so Sam Smith, the Roofing Specialist (who did an excellent job), took it upon himself to search for a larger solar tube, ordered it, and installed it at no extra cost as well. And if that were not enough, Sam wouldn’t accept final payment until I was completely satisfied. I HIGHLY recommend Sierra Roofing and Solar for any of your roofing jobs.

Great customer service. I am a realtor and property manager and every time I have called them with questions regarding a property, they have gotten back to me right away, even during a hectic time for them (rainy season). They are kind, courteous and stand by their work. Definitely recommend!

They did such a good job that I referred them to my neighbor. Deborah, the office manager, communicated the work, billing, and schedule promptly. Can’t beat the value, service, and hard working installers. My neighbor used them even though they were not the lowest bidder. Aggy, the field manager, came by several times to check on the quality of the job and that I was satisfied. Because my tile roof was 20+ years old, they took the time to find a manufacturer that will fit correctly with the other tiles. They touched up the paint on the rafters because the tiles didn’t fit back exactly when the house was painted. They even left a few extras for me!
It’s raining cats and dogs and the roof has not leaked. I’m using them again to replace the rest of the roof next time.

Our finished roof on a two story very peaked roof is great. Sure there were a few problems, it rained they got backed up, the «estimator» and I had a misunderstanding about what kind of drains were to be installed (who knew that there was a difference between half rounds and OMG gutters?)
However the owner was very responsive to any concerns and the finished project is wonderful to see and live under, the owner Jeff even had the workers redo something that was not up to my esthetic standards, nothing wrong with it, but just didn’t «Look right for the house».
The crew was polite, committed and worked very hard on a pitched roof.
Hope repair doesn’t get better than this!!!

Jeff Basch did our estimate and helped us plan, and his excellent crew worked their tails off to install our roof. Despite unforeseen problems with the existing roof, the work was done quickly and professionally. The clean-​up was particularly amazing.
A bonus: for our small roof, we wanted something that would last forever, was as recycled as we could get, and would make installing solar as easy as possible. We chose standing-​seam metal, more expensive per square foot, but with not too many square feet, we hope it will be worth the trouble. Jeff helped us find the right product, which even qualifies for a Federal energy tax credit. And best of all, it looks really, really cool.