Paws About The Town

Wonderful, wonderful, wonderful! Brought my elderly client’s little doggie in here for a good clean-​up. He was a mess! Shannon was so awesome with him and when I picked him up, there was a little red bow on his collar! He looked so handsome. They are mobile as well, a service we will definitely utilize in the future! A big thank you from Yoko, Jennifer and little Jackie!

It seems to be more and more difficult to find a good dog groomer in Livermore. Two of our favorite groomers closed up shop, and a mobile groomer we’ve had in the past had no availability until 2017! We searched many times for a groomer in Livermore for our poodle and in the meantime, our poodle’s fur grew and grew and even matted in several areas. Finally we found Paws About the Town in Unilocal and booked an appointment for the following week. Hooray! Hubby and I were super embarrassed about having to take our dog into the groomer the way he looked with matted fur and all. We thought up different stories to tell our groomer like, «This was just some abandoned dog we found on the side of the road and we were just being good samaritans by bringing him in for a haircut,» or «The vet told us he has some extremely rare disease which makes his fur sprout out already matted.» We even played rock, paper, scissors to see which one of us would have to take him into the groomer. Hubby lost, so he took our dog inside while I waited in the car. He said the groomers were nice and that our poodle would be ready to be picked up in 3 hours. When we came back to pick him up, he looked fantastic! His transformation was so incredible that of course we didn’t know which dog was ours when we stepped into the shop, we just figured it was the one that was the most excited to see us. Paws About The Town truly worked some magic to get him looking as good as he does now. We already booked our next appointment with them for next month!

They did a great job with my SCWT. Provided them with a picture and they made it happen!

We’ve brought our dog, Spice, here several time and are always very happy with her cut! Everyone is very nice, they listen to our requests and Spice is in a good mood when we pick her up!

I love Shannon’s care for my sweet Yorkie. She is caring and I appreciate her very much. I highly recommend Paws About the Town!

We have an 8 month old Malte-​poo. She’s only been groomed by pet smart because it’s been so convenient for us.
But after some further Unilocal research, I’ve decided to make an appt. with Paws about the town.
It was a bit hard to find but its in the back corner of a strip mall area, across from the post office.
Irma is the lady that took my Luna and said she’ll call me in a few hrs when she’s done. Well, it was just about that time when she called and said she’s ready!
Then when I went to pick her up, WooWeee! My puppy looked fantastic! I really didn’t recognize her at first. But I can tell by looking at her eyes. And she smelled so good to.
Irma told me that Luna was a good puppy and that I can bring her back anytime! Def will do!
The price was very reasonable. I think it cost the same or less than the other place.

Shannon is the best! I have 3 dogs (2 toy poodles and 1 Kerry Blue) and she always takes good care us.

Great service, great price! I took my pup to get his nails trimmed this morning. We were in and out in less than 15 minutes… and it was only $ 12! I usually go to the Pet Food Express in Walnut Creek, but this place is much closer and cheaper. Would definitely go again!

Big O is always great. They always are easy tinware with and I find them very honest!

I brought my mixed shih-​poo to Paws About The Town. My dog is still a puppy, at just under a year old, but was in desperate need of a hair cut and some pampering. This is the first time I’ve had a small dog, and my first experience with a groomer. Irma was fantastic! She’s very sweet and took great care of my dog. Bathed, hair cut, nails trimmed, and we got her back with a cute pink bow on her head. The place itself is very clean and welcoming. I’ll definitely be back!
Expect to pay with cash or check. They don’t take credit cards.

I took my long haired doxie to Paws About the Town and was very pleased with the service. The shop was clean, the gal working was very professional and did such an amazing job with my sweet baby. I am lucky someone recommended this place to me and will definitely be back!

We brought our Shellie on a referral from a friend. We had taken our shelties to Petco but the latest groomer cut all but ¹¹⁄₂ inches of her hair because «it’s the longest comb we have for our razor».
I have been impressed over the past 3 visits here and I wanted to post the reasons to other dog owners that care about their dogs the way we do.
The shop looks like a salon and is very clean. All the dogs are in cages in the main room where they can see each other and people coming and going. I was always a little concerned about Honey being left in a back room and being isolated. Honey was bathed, brushed, nails clipped, teeth brushed and smells great. This was all for $ 45. I paid $ 90 at Petco but it’s obviously not about price, it’s about the quality and the experience for Honey.
We have found the people working there caring, knowledgable and accommodating. We are very satisfied., hence taking the time to write this review.

Was calling for 1 week and left NUMEROUS messages about confirm appointment but never call back… finally got groomed for my dog but every hair not even. Never go back there again.

I am really surprised about some of the negative reviews on paws about the town. The owner, Irma is absolutely, by far, hands down, the best groomer I have had. I’ve had a dog (many breeds) my whole life and I’ve been going to groomers for all of them. I’ve had good experiences and really bad experiences, but I have to say Irma’s customer service and her grooming skills are remarkable. My dog, Daisy is so adorable but her super white coat is difficult to maintain on my own, so I feel so lucky that I was able to find Irma and I hope she stays forever.

When ownership changed everything went down hill. The woman on the phone seems irritated that I call to make appointments and my dog came home with a slightly injured eye the last time I took her there. Basically the customer service is horrible so I will take my dog somewhere that wants my business.

Horrible. Was calling for 2 weeks and left NUMEROUS messages on their machine and asking for a SPECIFIC DATE. Finally SOMEONE called me back and was very nonchalant and really didn’t seem to give a crap that I wanted an appointment and when I asked AGAIN for the specific date since I did REPEATEDLY ask on their machine, NOTHING was available until days later and I kept saying «Well I did tell you over the machine for over 2 weeks and leaving messages so that date won’t work», and the only response was «oh, sorry», as if she just HAD to say it but didn’t mean it. Customer service sucks. I’m sure the people putting up the great reviews are their friends and family because after this experience I can’t imagine otherwise.

Sadly I am writing a negative review. The actual grooming is great but forget the customer service. I got home and realized they forgot to put my dog’s collar on. I called them and they said that my dog didn’t come in with one which was incorrect. I described it and she said she had it. I drove all the way back for Irma to hand me a huge harness for my 11 pound poodle. I told her that wasn’t mine and she said she didn’t know where it was. Then she said she put it on another dog that already went home. She was not at all concerned or apologetic. I told her that I needed my dog’s collar and she said she would call that customer and let me know when they return it. A few hours later Irma called to say the other customer brought it in. I asked her to drop it off and she said she would the following day. The next day came and went and my collar wasn’t returned so I called and she said didn’t have time. And then asked if I could just come get it. Meantime I had to spend $ 20 on a temporary collar and tag. I asked to speak with the owner and explained the situation. Once again she wasn’t apologetic but said she would drop it off at my house which she did with a scribbled sorry note. My dog has a very expensive microchip on her collar and would have been over $ 50 to replace. I will not be back.

Paws about the Town has the Best Groomer EVER. Who, but of course it is IRMA Mejia-​Hartmann. Irma does a terrific job of grooming our Lhasa Apso/​Shitz Su mix.
When Irma is finished with him, he struts around and acts young again. He is 10 and is my Love and faithful companion, and I wouldn’t have anyone but Irma care for his Grooming needs. I Highly recommend Paws about town’s Groomer Irma.
Dolores S

Just picked up my Cavalier from her grooming and she looks fantastic! I was very nervous having to find a new groomer after moving but everyone was very nice and my dog was ready to be picked up exactly when they said she would be… I’ll definitely be bringing her back!

So happy that they are here! Shannon and Irma are the nicest and the greatest doggie groomers. My Bichon Frise and Llhasa Apso love coming here and they look beautiful. Highly recommend them!!!