Patelco Credit Union

I went to a different Patelco in Castro Valley in the past for a car loan. This time, I went to one in Dublin, since it’s near my work, to get a loan for a lease buyout. Everything was pretty smooth.
I spoke w/​Christian who was very helpful. She took care of all the paperwork, and explained everything clearly. I love the cheap 1.99% rate I got as well (of course mileage will vary based on your credit). I setup an appointment first btw (recommended), and the whole process took about 1 hour only.
I highly recommend Patelco for your loan needs!

Got an auto loan through this place. I’m happy I went with a credit union versus your typical bank. The person who helped me was knowledgeable, honest, and very friendly through the entire process. I believe his name is Nate :)

As a pervious member of bank of America I completely love that I made the move to PatelCo. A HUGE reason why is due to Aliyah the branch manager. She is absolutely fantastic! She’s super knowledgeable, kind, friendly, and understanding. She walked me through setting up all my accounts, told me what to do to get the best rates. Also I am a trying to get my first car loan put together and she helped me through the entire process and answered all my questions. She is AMAZING!!!

Patelco in dublin is great. People that works there are so efficient & nice :)

As a member of a credit union, Patelco allows me to use their teller and ATM services without fees even though I primarily bank elsewhere. Tellers are friendly. I once had to break large bills for smaller denominations and the teller made the transaction an easy one. There was no fuss. Very convenient and professional!

The best bank credit union around! Everyone is friendly and welcome you as soon as you walk in.
I’ve had a wonderful experience at the Dublin branch! Huge thank you to the branch manager Aliyah.

Great servce here. They are very knowledgeable with their products.

Aliyah was EXTREMELY helpful when processing my car loan. She goes above and beyond to provide excellent customer service. I highly recommend Patelco as a financial institution and definitely recommend this location to anyone looking to switch or to people looking for a car loan.

Switching over to Patelco from Wells Fargo. I love the customer service! Anne helped a whole bunch and made me feel very welcomed. I’ll definitely enjoy my banking with Patelco!

Customer service is outstanding at all Patelco’s…but This location is extra special. Sabrina makes us feel so welcome, and greets my husband and me with a hug. David has become our financial advisor, and he makes all that boring stuff so exciting to me. I highly recommend this branch. You’ll be glad you read this review. :).

I’ve been a Patelco customer for a few years. I had opened my account online and never really step foot into a branch. Recently my car started to take a nose dive and I knew it was time to buy something new. I had no idea what I would be able to finance. I decided to stop by a Patelco branch on my lunch break just to see what my options were with them.
I walked in and was very warmly greeted by Sabrina. Knowing that I was on my lunch, she got what she needed from me, and sent me next door to grab a bite. When I came back she had everything drawn up that I needed. She took her time and explained all the numbers and options. Then even gave me a few tips on how to bargain with the sales guys at the dealer for a good price.
I have never bought a brand new car before and had always purchased my past cars with my dad. Sabrina’s warmth and generosity of knowledge gave me the confidence to walk into a dealer and push to get what I wanted and not settle. Having a pre-​approved loan at a great rate in my back pocket also helped.
If I have any banking questions or needs in the future I’m definitely going back to her. Thank you Sabrina!

I have had nothing but good service at this Patelco, and from the customer service number. Very helpful and friendly.

Every time I have gone in, I have never had to wait to see a teller. In addition, there is a play area inside that my son likes to go to while I go and cash/​deposit checks into my account. The staff has always been very friendly and helpful. The best part is that I get free checking with interest and never have to fill out a deposit slip.

Never try to go to the bank during the lunch time rush. With Panera Bread and Chipotle sharing the same parking lot, it’s a mess.

I usually come to this location to do my shared service center banking since it is close to where I stay. It is almost never crowded and the staff is always friendly. Parking is usually not a hassle, but the other stores in the shopping center (Sport Clips, Chipotle and Panera Bread) do get crowded. Customer service is excellent. If I wasn’t happy with my current bank, I’d definitely consider switching here.