My Sugar Hill Day Care

Our daughter was on Shari’s care for a little over a month and we would have gone much longer with shari but her grandparents said they would watch her so that we could save money and nothing beats free care lol. In the time my baby was there shari. seemed caring and very passionate about what she does. She sent me pictures of my baby almost daily and kept us updated about what she did throughout the day. She was very flexible with our schedule and willing to compromise with any changes. If I was to ever need care again I wouldn’t hesitate to contact shari.

This place is amazing. Upscale area with a great staff. My 3 year old son has made plenty of friends and loves Sheri. I recommended this day care to anyone and everyone. Flexible schedule and competitive pricing with personalized attention for my son.

I think it’s important that you understand two things first about this review:
1. It comes from a working mother of two children — currently both enrolled at My Sugarhill.
2. It belongs to someone who has been a client since 2011.
My son has been at My Sugarhill since he was 14 months old, he is now 5. He will be attending kindergarten in the fall and thanks to the preschool program, he has ZERO problems with his kindergarten assessment test. He has been happy and well-​adjusted at My Sugarhill. He loves Shari to pieces. He is still excited to go there every morning. I pay attention to my kids’ attitude and I would be concerned if he ever felt like he did not want to go to Miss Shari’s. He has lots of friends there and is really just so happy.
My daughter has been at My Sugarhill since she was 3 months old. One of the first things I was relieved about when I got pregnant was that I would not have to worry about where my baby would go for daycare. I knew she would be with Shari and I knew she would be safe and loved. She has thrived there and is so happy to see Miss Shari and Miss P every day. She runs to them giggling. Again, I’m paying attention to how my kids react to being there. They are excited to go and are happy as can be and content when I pick them up.
Shari is human. I don’t think it’s reasonable to expect anyone to be super human. Overall I find her extremely loving to the kids. Over the past 4 years I have seen her run a gamut of emotions, but she puts the kids first and that is what impresses me the most time and time again. I know she cares about the kids and she holds herself to a very high standard of care. I have found that my relationship with Shari has flourished in high communication and our ability to openly talk about any developmental changes with both of my kids. I know she cares and she has a lot of experience in her tool belt to help me when I ask for it. She always lets me guide the way I want my kids to be treated, fed, napped and so on. I find it hard to believe that anyone has found her to be uncooperative to reasonable requests.
I think with any daycare or preschool you are looking at there has to be a personality match with the teachers. The same applies here. It’s a relationship you have to consider carefully. But when I tell you that I have never regretted my decision to have either of my children in her care, I am being completely candid. I know that when I head off to work and am away from my babies, that they are loved, they are learning and they are so happy. If I ever felt differently, I would never give her a positive review.

We took our daughter when she was about a year and half. I agree with other reviewers here that during the initial few weeks, Sharri was prompt in keeping us updated with text messages and pics. That definitely helped alleviate our anxiety. Over all, we and our daughter liked Sharri’s day care a lot. Within 2 weeks our daughter was able to form a bond with Sharri and her assistant. Sharri was always reachable on her cell phone either by text or call.
Unfortunately, we had to interrupt her day care services due to a unforeseen overseas travel for a extended period. We decided to travel with our daughter. I would certainly reconsider sending our daughter again to MySugarloaf.

I can’t say enough how much I love My SugarHill Day Care. I started taking my daughter right when she turned 2. It was very difficult because she went through a bit of anxiety separation but Sherri was amazing with her. She was so loving and patient with my daughter until she adjusted. After a couple of weeks my daughter was all smiles and now looks forward to going there.
If you are looking for a place that’s going to love your child and be patient with them; than this is the place !

My husband and I were looking for a home-​based preschool/​day care for my 4 ½ year old daughter and we are SO glad we found Shari’s daycare. We visited many daycare providers/​centers and immediately felt comfortable with Shari. Shari is a loving, nurturing, and caring individual who is very affectionate with the children. My daughter loves going to Shari’s and when she comes home she talks about all the fun stuff she has done throughout the day. Shari provides fresh home cooked meals for the kids daily including all sorts of healthy snacks. We are truly blessed to have someone like Shari who treats our child like her own. THANK YOU Shari and staff for all you do!

My daughter currently goes to this day care and loves it there. I like it because of the fact its real close to my home, very professional, clean, and how Sherri handles the care of my child. I have two daughters, my older one was here for 4+ years and loved every moment. She takes them to the park, and picnics, I feel very safe and happy with her service’s. I have lived in the Dublin Ranch area for some time now and have seen allot of day care facilities and as soon as I seen her location, service, and professionalism, I wanted to take my kids there. Thank You.

Normally I don’t write reviews but seeing the number of one-​stars-​reviews seems a little odd to me.
Our girl has been very happy here. She loves going and she learns a lot.
Yes, this is more of a pre-​school type daycare and there is a schedule. But I suggest you look beyond all the «parent-​services» other daycares provide and look at the value for your little one. We suggest everyone to do the same. Please recognize not all kids, parents and daycares are the same. So if it doesn’t fit, fine, look somewhere else. But don’t treat a great daycare to a one star simply because it’s not fit for you (r family).
It’s the same as me rating a perfectly good car a one star simply because I can’t afford it…

Hello,
Shari and her helpers have been lifesavers. We enrolled our daughter when she was just 5 months old. The only people who ever took care of her besides my husband and I have been our family and my best friend. So to put her in daycare was a difficult decision for us.
Shari made that transition smooth for all of us. We were originally supposed to start at the end of a August but she took us 3 weeks early and even brought in extra help so my daughter had one on one attention.
My LO had weight issues and napping issues before coming to Shari and so far she has improved on both. She has also excelled in her motor skills as well.
All the kids there are always happy, she sends me updates and pictures. If she has any concerns or questions she always contacts me. I am very impressed with her care.
Every morning my daughter is excited to go to daycare. That makes it so much easier. If you are looking for someone who takes pride in her daycare, and has raised two great children herself, please reach out Shari. She is very honest, which I appreciate, and cares for all the children there.

Do not overlook these negative reviews. If you’ll notice, there are a couple of common themes about this daycare and the woman who runs it — unprofessional, disorganized, and doesn’t seem to truly love children.
We signed up our 6 month old son for this daycare, although we had some reservations going into it due to several factors. So the fact that we did enroll him is our mistake, and one that we regret most deeply.
Going in, one of our biggest doubts was around Shari’s attitude towards the strict schedule that her daycare follows, and her constant reminders that every child must follow this schedule or they will disrupt her daycare. This strict schedule includes a 1:15 — 3:15 naptime, with a 9:15 — 11:15 naptime allowed for younger kids. She will ask you questions not because she is interested in your baby’s preferences, but to feel out if your baby is a good sleeper and is «easy». She told us a story about one client who was asked to remove her child from her daycare because her child would not adjust to sleeping well there, and she faulted the mother for cosleeping with her baby, even though she told her not to.
So if your baby sleeps through the night, takes 2 lengthy naps at the same time every day, doesn’t cry much, and can entertain him/​herself, then you’re probably a good fit here. If you cosleep with your baby, and «spoil» him by holding him too much or helping him to get to sleep in any way, and he doesn’t self-​soothe, then I’d think twice about coming here.
Another huge problem that we had with this woman is her attitude. The reviews stating that she is rude, negative, and doesn’t seem to like kids were in our eyes, completely accurate. Maybe this is a difference in personality types, but I don’t think it’s unreasonable to expect a daycare provider to be warm, loving, truly be interested in and care about the kids, and be reassuring especially to new parents who are leaving their babies in her care for the first time. Shari displayed none of these characteristics. On our first day dropping off my baby, she didn’t even say hi once I arrived there with my parents, who had been caring for my baby since he was born. She eventually came over to meet with us, but the expression on her face was stony and she seemed impatient. She didn’t introduce herself to my parents until some time later, and didn’t offer to take my son until we were about to leave. Now you ask me, is this what you would expect from the person that you trust your child to? Would that make you feel uncomfortable? The first day, I brushed off this behavior thinking that maybe she was just really busy, but as the days passed, every single time we dropped off or picked up, her attitude was the same. When my parents would pick up my baby, she would offer no updates at all about how his day went, and would only answer briefly how many minutes he slept and how many oz of milk he drank, only when they asked her.
Impatient is another word to describe this woman. On the first day, she asked me if my baby had started solids, and as I started to explain that we had just started, and he had only tried a few foods and was still not eating solids regularly, she cut me off in the middle of a sentence and asked me to just say yes or no to rice cereal. Shocked, I just answered yes, but forgot what I meant to say. She also emailed me almost immediately on the first day letting me know that Connor wasn’t adjusting well (big surprise, don’t babies usually take some time to adjust to a new environment?) and suggesting that we do half days that whole first week to help him adjust. During that first week, not once did she send an update on how she was trying to help him adjust — again, just quick terse updates about how many minutes he slept and how much he ate.
When we finally called her and told her that Connor would not be going back, my husband gave as one of the reasons her attitude and how she made us feel uneasy every time we saw her with her cold, unfeeling demeanor. In response, she asked what she was supposed to do, hold our hands? Well, yes! If I am trusting you with my baby, and he just started, then I would like you to hold our hands! If you can’t even be cordial or friendly even if you’re busy running a daycare, then I don’t need my baby to be with you.
Her price for infants currently is $ 350/​week, which is only about $ 50/​week less than a reputable infant day care center like La Petite Academy, which my older son had attended as an infant. The difference in service level is enormous. This place is simply not worth the money, and she tries to save money in little ways like not turning on the air conditioning unless it gets really hot, whereas at places like La Petite, you’d never have to worry about that.
In the end, I deeply regret my decision to take my baby to this daycare, and we lost two weeks of deposit, plus almost a full week’s fees. There’s so much more I can share, but I’m out of room.

I just wanted to take this chance to express my gratitude for Sherry @My Sugarhill Daycare! My son had been going there since he was about 2 ½ years old and just now turned 5 and started kindergarten. He loved going there & I really appreciated the genuine care he received there. I loved how they would have home cooked meals and the overall atmosphere was cozy & safe. My son was treated as part of the family & I couldn’t have asked for a better daycare service! I would recommend My Sugarhill Daycare for any parent that wants their child to be well taken care of! A+++++

We enrolled our son in Shari’s care when he was 7 months old. I interviewed and visited many in-​home daycare providers before choosing Shari and none of them were perfect, but Sugarhill Daycare met the majority of what we were looking for. (the only part that is difficult for us is we wish it had an earlier start time because of our early work schedules and commutes).
My son had weight gain issues due to severe reflux and Shari helped us get him back on the weight scale. She also got him on a nap schedule, which he is pretty dedicated to even on the weekends! Although he went through the separation anxiety phase for awhile, when we drop him off in the morning now, he smiles as soon as he sees the house because he knows he is going to have fun playing with his new little friends all day.
Other bonuses to Sugarhill Daycare:
* Although he is too little to partake in the morning activities, I think it is great that she runs a pre-​school type program. Most in-​home providers do NOT offer this service.
* The babies get to sleep in their own room. Most in-​home providers have all the babies/​kids napping together, which means less sleep/​nap time for everyone.
* She has cribs. All the other providers I visited only had Pack-​n-​Plays. I think this helped with the transition better.
* She has a lot of helpers so even if she has to take time off, her place still stays open.
* She provides breakfast, lunch, and snacks.
I understand the sentiment behind some of the negative reviews on here, but I would argue that a potential customer is also «not the center of the world.» Shari is busy running a daycare for 11 hours a day, raising 2 kids, managing a staff, cleaning up after our kids’ messes, and preparing breakfast, lunch, and snacks for up to 14 kids. I work 9 hours a day, only have 1 kid, and get takeout when cooking isn’t on the agenda. It’s no wonder she’s busy and may be short on the phone or forget to send a text.
As a sidenote: I grew up in an in-​home daycare as well. When I was evaluating different daycares, I remember making comments to my mom like «she loves babies» or ‘I don’t get the impression she will play with him” etc. My mom had to remind me that our babysitter never played with us because all the kids played together. She’s absolutely right. Our provider was busy making our lunches, changing diapers, and running a business. It’s been over 30 years since I was in daycare and Shari is no different. Deciding who to leave your best asset to every single day is a difficult decision and one that takes a lot of time to evaluate. But we are really happy with our choice and definitely recommend her.

Very poor daycare. The owner is very unprofessional, negative and dislike kids. I had my son attend this daycare when he was 9 months old and he wouldn’t eat lunch on his own yet, so she would not attempt to help him or train him to eat lunch. He would survive only with one bottle of milk from 9am until 5:30pm. He would be starving when I pick him up. I started to get suspicious and took his lunch so I can see the empty container at pick up and that’s when she told me that he doesn’t like my food nor eat hers and therefore she will not feed him. For paying $ 300/​wk this daycare truly was horrible. NEVER TAKE YOUR KIDS TO THIS PLACE.

I want to believe that negative reviews here are wrong… but based on my call to this place and how she treated me on the phone. I will have to agree that this lady (or whoever it is that answers the phone) is pretty arrogant and negative.
Honestly, there are plenty of good day care services around. so good luck with your service. YOU ARE NOT THE CENTER OF THE WORLD!
Potential customers are making an effort to call you!!! and if you want to continue in business you have to be at least be nice during the first call, or learn how to fake it.
I got their license number but couldn’t find any record of it anywhere… Not saying she doesn’t have one. I am just saying I couldn’t find the record at the California licensing web site.
Anyway… sometimes people get so involved in their business that they fail to understand that providing good impressions will avoid reviews like this.
We spent $ 1,500 a month on daycare… and we expect excellency at all levels. After all I am evaluating you for taking care of my most precious things. Our beloved kids.
This place failed to offer that first good impression. now think about it a bit. yes think about it…
If that is the impression on the phone, what could be going on when you are not around .
Eventually this tiny things will catch up to this business. Plus honestly, not having a web presence at all it;s already a big negative flag for me.

My two boys (ages two and four) have been going to My Sugarhill Daycare for about a year now. They absolutely love it! They are learning so much, have a ton of friends and really enjoy their time while there. Shari really knows how to handle the children and they respect her. I made a switch to My Sugarhill Daycare when my other one closed, and it was the best move I could have made. My children are thriving and I’m just thrilled that the other one closed so I was forced to make a change and find one that is so much better. Thanks for doing such a wonderful job with my kids, Shari!!!

I am so surprised by these reviews. These reviews led me to give this place a shot. I had a tour a while back which didn’t make me feel warm at all. She was nice and all but that’s not enough for me. She told my 1 year old not to make a mess as she showed me around? He was playing with books! So I held him for the rest of the tour and on the way out put the 1 book he played with away. She made a couple comments about how popular and in demand she is! Well do You have anything to hand me (like a packet) on my way out? She said she would call me with the prices and I never got a call back, a follow up to say thank you, instead a text saying «sorry I have been busy ill get back to you soon. Haven’t forgot about you» Your supposed to be watching my 1 year old!!! Potentially. No thank you!

My son was cared at My Sugar Hill last spring ~ summer before he was admitted by the school district IEP program. We were very thankful that we found My Sugar Hill during the difficult time for both our boy and ourselves. Before going to My Sugar Hill, my son had attended a popular montessori school for 2 years and got kicked out without a notice due to the so-​called behavior issue which was actually a combination of his language development delay and the irresponsible teacher only wanting to deal with «easy» kids, we also thought he was not fully potty trained was the true reason. It put all of us in a difficult situation all of sudden because both my DH and myself are busy full time employees, and we were so scared to send my son to another «chain» pre-​school that may kick him out again. Then we found my Sugar Hill! Ms. Shari listened to me and agreed to take my son in. Guess what? My son never had a behavior issue at my Sugar Hill, got along well with all the kids there, and came home much more happily! My Sugar hill has a beautiful and clean classroom set up, babies have separate sleeping room from the toddlers, inflatable playground and water plays in the back yard. Ms. Shari cooks delicious and nutritious food for the kids. More importantly, Ms. Shari and her tutoring teacher love and care kids. They are very nice and tender to the kids but in mean time, teach them right and wrong when needed (not like the teacher at the montessori school, didn’t pay attention to kids but only scream the kids having bad behavior).
It was a hard decision for us to move my son from My Sugar Hill to the IEP program because my son had such a wonderful time at My Sugar Hill, but in order to focus on his language development improvement, we decided to enroll him at the IEP program. During the summer school gap time, Ms. Shari once again kindly helped us out and took my son back in for 6 weeks. Thank you so much Ms. Shari and My Sugar Hill!

We enrolled my 18mo old son with Shari over a year ago. Shari is very organized and compliant as is anyone who works for her, which is a huge plus. She is very clear and upfront with her expectations of parents and children, which we also liked. She cooks healthy meals and snacks, also a plus. My son can count, loves to read with us, knows some nursery rhymes and songs, which is also a testament to Shari and her staff. She may not always answer the door, but you can bet it’s because she is changing diapers or cleaning up from snack time.
All these thing are great, but the reason we recommend her to everyone is that she genuinely cares about the kids in her care. We never have worry or anxiety when our son is in Shari’s care.

We heard of Sugar Hill daycare through a good friend of ours who sent her daughter there for a few years. I am typically cautious of home daycare centers so was pleasantly surprised about finding this place which was nearby our home in the Positano area.
We’ve been sending our daughter to SugarHill for the past two years and am glad we did. Ms. Shari, who owns the daycare, runs a very safe and well organize environment for the kids. More importantly, she treats my daughter as if she were her own.
They provide a very good academic program for the kids which includes reading, writing and fun arts and crafts project each day. After a few months I noticed Caitlyn was learning her letters and numbers and learning how to hold a pencil correctly!
Also, I was impressed by the meals that Ms. Shari cooks for the kids (both breakfast and lunch). She posts the meals each morning on the board when we drop off the kids. I like the fact that they are not processed food but actually homemade meals which my daughter really enjoys!
Overall, it’s a really good daycare service that provides not only a good academic program but also a nurturing family run environment which I appreciate.

In October of 2012 it came time to enroll our 3year old son in daycare. Such a tough decision! Will the care providers be nice to my child? Will they teach him? Do they serve healthy food?
Shari and her staff have been absolutely wonderful to my son! He’s learned a ton, loves doing daily projects (and playing outside), and LOVES the food too! On most days he enjoys it so much, he doesn’t want to leave.
Shari is extremely professional, communicates proactively, is easy to get along with, a good cook, and very caring.
I do not hesitate to recommend Shari and My Sugar Hill.