Mr Tire Auto Service Centers

These guys are great! Had an issue with my parking brake on Memorial Day while visiting Dublin from out of state. Called around and found all the dealers were closed, but — thank goodness — Mr. Tire was open. Had some relatives that had used them for tires in the past. They were able to look at my car that morning and, when the issue was found to be a simple fix, they took care of it at no charge! They even got me in and out before the road was closed for the Memorial Day parade. Thanks Mr. Tire!

Got my snow tires put on both of our cars quickly and at a good price. New manager seems to be working hard to provide good service.

Horrible experience. They told me they’d call back in five minutes to give me an estimate. Two hours later they did. My truck needed a small part and the total cost should have been about 200 dollars. After they added on shocks and belts (both are already new) the cost was almost 1000! I declined the estimate and picked up my truck. I think they saw my plates were from out of town and probably wanted to take advantage of me. From someone who knows about cars — Do yourself a favor and avoid this place — massive «upsell»

This used to be the place to go until the main guy retired and they got all new staff. Poor customer service now, very slow service — my car was 3 hrs late! — trying to upsell me on crap I don’t need or didn’t ask for, didn’t honor my coupon, and most of all, didn’t even rotate my tires like they were supposed to! I won’t ever be back to this location. Severely disappointed!!!

Don’t take your Subaru to this place.
I took my 01 Subaru Outback in for for maintenance. They told me I had a bad oil leak and that my oil pan needed a new gasket.
I knew about Outback oil leaks and asked them to check the Oil Separator Plate on the back of the engine. Their reply was «Oil. Separator. Plate. ?? No, it’s not that.»
So I trust them and let them fix the gasket on the oil pan.
After I get home I do some interweb research. The Subaru Outback does not even have a gasket on the oil pan, but they insisted on dropping the engine and fixing it.
The car still leaks oil, and an independent shop told me it was, in fact, the oil separator plate.
Can I have my money back?
EDIT: July13, 2015.
Oil continued to leak from my subaru after the fix. I took it back to the mechanic that specializes in subarus. Turns out that my oil pan was leaking because Mr. Tire tried to use a cork gasket on the oil pan which they then over torqued. As mentioned above, there is no oil pan gasket.
The over torquing caused bends in oil pan itself which is where the oil was leaking from.
DON’T TAKE YOUR SUBARU HERE UNLESS YOU KNOW WHAT IS WRONG WITH IT.

Make my appointment online, come to Mr tire, but Manager said no email about my appointment and couldn’t help with my oil change. No problem Mr. Tire, I will never back. Just BAD customer service.

I had a nail in my tire that was making it leak air slowly. I was having to fill it with air twice a month and wanted to bring it in to get patched or replaced. I called ahead to make an appointment and they got me in the next day, Friday. I went in at my appointment time and had to wait a while for the manager to come to the front desk and help the guy in front of me. He kept going on about the managers specials they were having. It was kind of weird that the prices were not transparent and seemed arbitrary based on the mood of the manager.
When he finally assisted me I was told that he did not have record of my appointment. I told him who I spoke to and when I called. He just said «oh well they must not have written it down. You can wait.» I asked how long it would be and was told close to an hour. This was unacceptable to me as I had called and made an appointment specifically so I would not have to wait. I left and went elsewhere. I will never go here again because the management is incredibly unorganized. Additionally the «managers specials» seem a little sketchy to me. Why cant you just have the prices clearly listed? Why do you have to build in room for arbitrary pricing?

They were super busy, yet squeezed me in for a flat tire on an absolutely frigid night. Quick, efficient and even apologized for it being so busy! Thanks again for taking care of me in an emergency!