Lexura Service Center

To Yesi: Alan focuses on Lexus, Acura, Honda, and Toyotas. I’m not sure what kind of car you have and what issues you had, but I have brought to him all of these 4 car makes and he has given us nothing but honest professional advice. As someone who is mechanically inclined myself, I truly appreciate Alan taking his time to go through all the possibilities for each issue. Most mechanics will tell you to do an expensive repair and sell you on it even though it can be something minor. Alan doesn’t do that. And I’m not sure if it might be a personal thing with you, but he remembers me and my entire family as loyal customers by first name and the cars we each drive.
To Raymond: There are plenty of reasons why this may have happened. When you were parking in the parking lot, did you or whoever drove the car back into someone on accident? Could be possible that you stopped by the local stores and did not notice the car being damaged by someone else right before taking it to Alan. Do you remember taking a look to see if there was damage on the car before leaving? I’ll tell you, I don’t often look at my car’s tail lights and rear bumper like most people. To be honest, I would be upset too, but if I can’t remember looking at the car before dropping it off, then blaming the mechanic seems a little unfair.
To Revati: I see Alan and his mechanic test driving a car they work on all the time, before and after they work on the car. I actually waved hi to him on the road once while doing a grocery run! There could be many reasons for your car sliding, like bad tires, driving conditions due to weather, and braking too hard. Did you go to another mechanic and figure what the issue was? Was it something that Alan actually did to the car to make it skid? I highly doubt that it was only what Alen did that made the car slide into someone else’s car. How hard did you brake and how close were you for the car to slide into someone else’s car? If you used proper braking distances, it would be hard to believe that you skid that far and into someone else’s car.
It is just hard to see people giving a very honest and trustworthy mechanic a bad name, simply because they don’t understand how cars work or they don’t want to take accountability for their own actions. This is review that I should have done a long time ago. Look, Alan doesn’t hard sell you on things he doesn’t think you’ll need. If you ever diagnosed a car before, you would know that there could be many reasons to why something is a problem. He makes that known and tries to save you money to avoid unnecessary costly repairs and diagnosis. I know this because my family and I have been coming to him for a very long time. I trust Alan 110% because I have met manyyyyyyyyy other mechanics and I have come to trust him the most. Most people won’t know when someone is lying to them about their vehicle needing this and that, but Alan does a very good job of letting you know what it might be and then what it might cost only if you decide to take that route. His business is a jewel in the community and he works on my dad’s $ 90,000 Lexus all the way down to my $ 4,000 Accord. Alan had never done us wrong.

Alan is very good at what he does. He is very to the point and may come out as rude if you don’t know him and he is busy.
His price is optimum and service very good. Would recommend him without hesitation to any of my friends

I brought our Camry for service, and by the end of the day, when we picked up the car, we noticed the rear bumper and light house cracked. Asked the owner and he said that he did not know it. He refused to give out his liability insurance. So we end up going through our own insurance. We left the car in a good condition and there is a damage while the car in his possession. Now, our insurance is going after him, not sure what will happen. The last option is to file a claim through small claim court. Be careful when you leave your car there as the parking lot is small and easily get body damaged while so many cars being moved around.

Very honest and good at his work. Alan is knowledgeable and charges fairly for his work.

It’s rare to work with a mechanic who is not only honest but fairly priced. I have taken my Acura here for the past year and every time the service is excellent, fast, and done right. Dealerships are overpriced and lack a personal touch. Lexura is both reasonably priced and the service is top notch.

We brought our cars in for two services this past year and have been happy with both results. The first was for new front rotors and the second was to diagnose/​repair a worn wheel bearing. The place is extremely busy, where if you arrive late, you may find it difficult to find a spot to drop off your car in the modest parking lot. Pricing is fair and the staff/​owner was good in providing updates on the status of the work. I would definitely go back.

Alan is a very trustworthy person. He only recommends me to perform the work that is really needed for my car but not the unnecessary ones. Happy to have him taking care of my cars.

Alan is wonderful. He was swamped but took one look at my car, assessed the problem and factually discounted fable problems. Stated by other mechanics, fixed it in a flash and I was on my way. I’ve never been more satisfied with a mechanic.

Not as good as when we first started going to him in 2011.
he doesn’t keep any files or records of cars serviced and doesn’t remember loyal customers he’s been with since he first opened.
He also doesn’t remember service recommendations given bc he doesn’t document anything which is concerning.
If you have a newer car 6 years and under stick w the dealership for major services and checks to keep within warranty.
This place is good for smaller things (oil changes, brakes) or unless you know exactly what needs to be replaced. He lacks experience to solve or diagnose other car or engines issues.

Alan is one of the most honest mechanics I have ever come across. He doesn’t jack up the prices and tell you to fix things that don’t need fixing. He is always at his shop working and tries to get everything completed as soon as he can without taking shortcuts. You do need to be patient as word of mouth of his business is spreading and he is in demand. I have recommended him to many family and friends and all have returned to him multiple times. Returning customers is what tells you if a business is great or not. Alan work ethnic and honestly sets him apart.

Very reliable service center. I have been getting my car (honda civic and prius) here for past 2 years. Have recommended this place to many friends and all have been very happy with it.

Trust, dependability, honesty… qualities you strive to find in a auto mechanic are all present with Alan. He services our Honda Civic Hybrid taking care of scheduled maintenance items, but advising to wait on some unless needed. Really? Wow he could have made an extra buck, but chose to save me a few until needed.
BTW I needed my ’65 mustang serviced and he was honest enough to turn it down and refer me to Dave at Broadway Motors, who is same kind of honest trustworthy mechanic.
I’m a doctor and these guys practice auto repair the way you would want your doctor to care for you!

Went here based of recommendation from Parkway Body Shop (next door). My car had something wrong with the brakes and Alan identified it as a hydraulics problem when we explained it to him. He said to leave the car with him and he would assess the situation, so we left the car with him for the day. He called to give us an estimate and we asked him to fix whatever was wrong with the brakes. After we got the car back, the brake pads seemed to be fresh and nice. BUT, my mom was driving the car and was stopped at a light with her foot on the brake, and suddenly the car started rolling forward. She ended up rear-​ending the car in front of her! We were so shocked since we had gotten the car repaired less than a week ago. We called the shop today to discuss this issue, and Alan said that he identified the problem, but did not fix it and does not accept any responsibility for it. We were not told that the problem still persisted and two lives were put at risk because of this negligence.

Alan also services Honda and Acuras now. No complaints. Got my timing belt replaced along with the water pump and all other belts.
He is very busy. Everybody goes to him for repairs because he offers great prices and no upsells. However, his excellent service and work now means he is very popular and there might be a longer wait than usual

Clearly Alan doesn’t really need another glowing review if you’ve read what everyone else has to say about him. But I’m going to add my own anyway!
I’m so grateful that a friend of mine recommended I take my car to this shop. Alan is a very hard worker and is always happy to stop and educate you on any issues related to your car. My husband and I have been taking our cars into this shop for years and we really trust him. As others have mentioned, it’s hard sometimes to know who you can trust in the car repair industry; too often someone will try to convince you that more work needs to be done when it really doesn’t. I have never had this concern when I’ve gone to Alan. He is very honest and will fully disclose what needs to be done. He doesn’t need to upsell anyone. The quality of his work speaks for itself and he has many loyal customers.
The fact that this place is within a mile of our home is a huge added bonus. Will never take my car to anyone else.

Great service and great price! Appreciate the quick was in service. Highly recommended!

Alan is the best. He tells you the 100 percent truth on whether something is worth to fix or not. Dublin toyota always gives me red flags whenever I get an oil change, and I go to Alan to ask if it is actually a real problem, or if it’s something that can wait another 5k or 20k miles. Hard to find honest mechanics these days. Best guy to go to if you got a toyota like me.

Alan knows his cars and especially Lexus. I’ve been here twice now both gor routine oil changes and you can’t beat his price for synthetic oil change. I will be back for all my service needs and trust that the work will be amazing. He’s open on Saturdays as well but make a appointment early. I usually make an appointment a week in advance.

Professional. Honest. Friendly and Fair price.
Alan is very friendly and knowledgable for Honda and Toyota cars. I had a long-​time problem which I tried to fix it in many other places. Other mechanics either not able to find out the problem or they just made up something that didn’t make sense and costly. But when I took my car to Lexura, Alan pinpointed exactly the root cause. It was a rare part that control the auto climate that Honda deal didn’t even know such part exists. So that was it, under $ 200 part and labor and 30 mins. Done!
Alan is also very transparent and fair on price. Unlike other places, he doesn’t add premium on the parts and basically just charge normal rate for labor. His work was detailed and high quality.
I am now taking all cars to this place for repair and maintenance.

Quite possibly the best auto repair/​maintenance place I’ve been to. Honest, quick, and affordable. You Unilocalers didn’t steer me wrong.
The place is slightly difficult to find. It’s off the street, behind some other buildings.
I took DH’s old Acura here when the check engine light turned on. Alan checked the code — it said the sliding door was stuck. But the car doesn’t have a sliding door. So, he reset the light and advised me to bring it back if it came on again. Best of all, there was no charge!
I took my car here for an oil change. Fortunately, I called a few days ahead of time and booked an appointment. They have Saturday service times. I dropped the car off and it was ready in an hour, even though they were packed. They did a great job, no leaks, and it was a great deal at a tad over $ 20. They also take credit cards. Seriously low stress, which is not something you think of when you’re thinking of auto repairs or maintenance!
I wouldn’t hesitate to come back again.