Rose Cleaners

Used to come here when it was still affordable, then they raised their prices 50% for no good reason. Who does that? Washing at home isn’t that difficult, I guess thats the answer or just find a less greedy dry cleaners, there’s plenty out there.

These guys ripped off a tag of 3k$ on my brand new Versace dress and also did not get any light surface stains out. I’d give them no stars out 5 it possible. Lied to me about it. First said they spot cleaned then said they put it in the washer.

I have to say I was beyond pleased with this dry cleaners! Talk about great service. I took in 5 shirts and 3 pants that needed to be dry cleaned. All 8 of my items came out spotless. Not only were all my clothes done to the highest standard, but their customer service was superb as well. Great workers who really care and do a great job! I will be bringing all my clothes here from now on, thank you!

I’ve been here twice now. The people are very friendly and helpful. I took my daughters formal choir dress to be hemmed. They did a great job! I recently came back to have it taken down because she has gotten taller in the past year. They were able to have it done in such short notice. Definitely recommend trying this place out. We’ll be back ;-)

They always come through, thanks staff! Whether I need something for future use or last min same day service. They always take care of me. I won’t go anywhere else

I knew it was more expensive than most places so I guess I should assume higher price=better quality, right?
WRONG.
Apparently, the young girl behind the counter did not know how to properly write the order AND ENDED UP WITH A SHORT SLEEVE CHEF COAT. Why the hell would I want a chef coat short sleeved? I work in a kitchen. I want my sleeves long and professional looking. This was my school uniform that they messed up and I am furious. I don’t know how they’re going to «fix the length» when they obviously cut off the entire arm. I told them it has to be SEAMLESS and not show that they messed up. I’m so f***ing mad.
I’ll update when it’s all over with but it’s looking like they will have to pay for a new chef coat.

I must say for getting things done as fast as they did and the price they charged it is totally worth it. I think my item was done by three when i left it there in the morning. Great place if you need next day. The only downside is that they do not store your items by phone number or some other way in a computer, so it sometimes takes a bit longer, but that is a minor detail.

Ever since they changed ownership, this place has definitely improved. The service is friendlier and prices much cheaper than nearby cleaners. They also do alterations and have a shoe repair service. This is definitely my go-​to cleaners now.

I was very surprised by the phenomenal service I received at Rose Cleaners. It recently went under new ownership by a great family. I took in a lot of clothes and was so glad when I picked them up because they were spotless! The girl at the counter was very helpful and extremely nice! I highly recommend and I will definitely be returning to my new favorite dry cleaners, Rose Cleaners!!!

I’m not surprised by the 1-​star ratings for Rose Cleaners, because I also had a very bad experience. Brought in some dress shirts for laundering, and got them back with baked-​in dirt smudges and broken buttons. When I complained, the lady at the counter told me «they must’ve been brought in here that way,» and refused to do anything to compensate me. Ridiculous! These people are complete amateurs and couldn’t care less about customer service. That’s a bad attitude to have with so many competitors in town.
Model Cleaners is just across the street and 1000% better than this place.

Seriously, I should have read this review before coming here. I took three suits and about seven dress shirts. They told me they’d be ready in three days. usually I expect my stuff back the next day. It’s 2010. What cleaners still do business with a multiple day turnaround time?
I needed a zipper replaced on one of my suit pants. The fee was $ 10. I finally went to pick up my stuff. Forgot my ticket. I walk in and they can’t locate my order. I’d like to mention that this place still operates under the write by hand receipt system. I swear. If it wasn’t for my keen eye spotting my three suits hanging there in front of me, who knows if they ever would have found them. My shirts were in a totally separate area of the place. Again, I know my shirts and I spotted them in between a thousand other completed orders. I don’t know how, but I did.
The final price is what really blew me away. $ 54 dollars. I usually pay about $ 25 for the same amount of cleaning. Even if I was to add the $ 10 replacement zipper that’s $ 35. Never again will I set foot in this place.

I am very disappointed in this place. I brought my pants for alterations. I left THREE pants there and was told they would be ready in five days! I was out of town for one week, so I had no need for them. I came back six days later, giving them an extra day, and they were still not ready!!! In fact, I arrived at the end of the business day! As I walked in, I saw my pants on the counter. The lady was barely working on them!!! I was outraged! She looked at me and said «Sorry, I barely got the chance to start working on them. I only work here a couple of days and another lady came in here with a dress.»
I DO NOT GIVE A S***! what the excuse is! I am a paying customer. I was told a certain day, so I expect my things to be done on that day. She told me to come back the following business day, but I told her I couldn’t because I worked! I was so outraged! So out of my three pairs of pants she only gave me one since I didn’t have pants for work. They were not even pressed! Apparently, the lady with the dress had more of a priority! That’s BS! I will NEVER return here. It’s a shame too, because the lady did a decent job on that one pair of pants, but I shouldn’t have to work around their schedule! If you promise your clients something, you need to stick by that! Their credibility went down! Oh, and they are very unorganized! Take your business elsewhere!
When one of my family members went to pick up my suits finally, they didn’t even give us a discount and of course my family member complained. I am quoting the lady that works there” If you want to come back that’s your decision!!” horrible customer service