Downey Dental Group

My experience with Downey dental group was very good! Dr. Chung did my extractions… it was not painful and it was very quick. The dental assistant, Cynthia was very nice and very attentive. Over all it was an excellent experience for me. Definitely going back and I have recommended my family to this office.

I received the greatest cleaning at this office. I highly recommend this dental office. If you come here, you won’t go back to your previous dental office.

Love this office, staff are very friendly been coming here for over 10yrs and I don’t mind the long drive from Lancaster to have my appointments here, our dentist is very awesome he is very patient with kids. I would recommend this office to anyone.

I’ve been coming to this dentist for just about 16 almost 17 years. The people there have seen me grow up and they still this day provide me with the best dental care. I’ve visited other dentist offices with friends and there no place like Downey Dental. I’ve been helped by all the doctors there including the orthodontist. Dr. Myung is absolutely amazing. He is very pleasant and all around great dentist. The staff there are so nice and very professional. They have one of the best receptionists and her name is Frances. They have all helped and accommodated me in any way they can and even though I’ve had many painful things done to my mouth there, I still leave feeling mostly happy because of the great staff and doctors.

(1) Claudia on the phone made this place look bad.
She rushes you thru the whole process.
She interrupts you and doesn’t let you finish up your question.
Then she replies you very hurriedly with a harsh tone of voice which is wrong for a call receptionist.
You don’t feel welcomed & satisfied thru the whole process.
No matter how much pressure, the job is to treat everyone good.
Other dentist’s office will listen to you very cool and explain and make sure you are satisfied before concluding.
(2) The other lady at the front desk was very polite and welcoming when I went in to make an appt.
(3) The office was inviting, looking well kept and clean.
(4)I tried this office after reading other reviews.
So I will update my review after seeing the dentist for my upcoming apptt

I can not believe what has been occurring and what I’m experiencing with the staff at Downey Dental Group. I’m truly disappointed in how they are handling a dispute in my claims filed. After my children’s dental visit I was made to pay up front out of pocket (that my PPO plan did t cover the upgrade surface) turns out that my insurance did pay a percentage and they over charged me on that visit and now that I’m trying to get refund they are refusing to credit me back what is owed to me. They refuse to speak with my insurance provider and they refused to take responsibility. Now, I’m being harassed by Claudia to call to confirmed my appointment that I have already cancel with Francis then spoke with Claudia herself and the lady still keeps calling me with the excused of my follow up
Appt. I did not want this to come too this point but unfortunately they leave me no choice then too let others know how they are treating me. A little advice don’t go to your dental visit without throughly knowing what is your responsibility. Do not rely in the provider to let you know. Or else you will too be faced with this awful experience.

I love this place. Staff are friendly and super easy to set up an appointment. They give you reminder calls which is helpful if you’re the type of person that is on the go. I recommend it!

I’ve always been afraid of going to the dentist but after finding Downey dental I’ve had no issues making all my appts. The Drs are great they are always making sure and asking ur ok when they are working on u. The staff is also very friendly never have I had an issue with this office OH! and they will always be upfront with any out of pocket expenses Prior to starting their work.

I was in need of a dentist visit. Driving around Downey. I ran in to Downey dental group. I liked the look of the building so much I decided to look them up on Unilocal.I was impressed by all of their positive reviews. I called and was given a appointment for that week. When I arrived i didn’t wait long at all. X-​rays were quick. Overall it was a very nice experience. Very impressed.

I’ve been going here for a few years now. It’s great. Everyone there is friendly, kind, and caring. I see Dr. Myung and I don’t think I could be any happier. He’s a great dentist along with the rest of the staff! The front desk is also really nice and it is always extremely easy to make future appointments. Glad to be apart of such a great dental office.

I got fillings and it was a breeze! Staff is very pleasant and friendly. I highly recommend this place!

My dad recommended this place for me to get my checkups. The doctors and staff are all really nice and helpful, the place is always really clean, I will definitely be going back.

I called to schedule an appointment, and they schedule based on the type of insurance you have. Who does that? She said, oh you have HMO? We can’t schedule you until July. Yikes. That sucks.

My 1^st visit went great lovely all staff are friendly Claudia and Francis were very helpful and I love how Joana took my x Rays she is also friendly can’t wait to come back.

I love this dental office! I switched insurances and I desperately needed my wisdom teeth removed so I found this place and decided to give them a call. Immediately I got such a welcoming feeling from the receptionist and she was so accommodating since I was in such pain, she took down my insurance over the phone and told me they would give me a call to see if it was accepted. The turn around time was super quick as Nicole have me a call back to let me know that thankfully it was accepted and let me know my co pay. When I went in for my appointment the friendly staff welcomed me in and led me to the back where I was to have my procedure. I was extremely impressed with all the amenities and upgrades this office had, you can tell this office goes out of its way to make their patients feel as comfortable as possible. I’ve seen several reviews of how great Dr. Chung is and they are all true. He’s not only a funny doctor but also very insightful, he let me know what he would be doing through out my procedure so that I remained comfortable. I am the biggest wimp but I didn’t even feel the Novocain shot! There was a bit of pressure as he removed both teeth but that’s it. After he stitched me back up he made sure to talk to me about what I should be expecting in the next few days and to call his office if I had any other questions. I went back for my follow up appointment a week later and he removed my stitches and I felt back to normal. I couldn’t believe that just the week before I was in so much pain. I’m officially a patient of Dr. Chungs for life! I can’t wait to go back for my cleanings!

YAY !!! FINALLY!!! I got my braces off and I love the way my teeth look Thanks to Dr. Park. The doctors and the Staff are really great and friendly and I will for sure be going back for check ups.

I decided to come to here based on the positive Unilocal reviews and once again my fellow Unilocalers didn’t let me down. Scheduling was a breeze, I was able to get an appointment with the time I wanted.
The dentist was great and he gave me different options for treatment. He was very informative and helpful in answering my concerns.
Overall it was a great experience and I would recommend the place.

It’s crazy to say that I love it here. It’s a dental office. I had such a phobia about going to a dentist that I hadn’t been to one in around 10 years (I know, that’s gross, don’t judge me).
The receptionists are great, polite and their customer service is on point. My doctor, Dr Myung is super nice and is very gentle. During my deep cleaning he did everything he could to make the procedure painless and I hardly felt anything. Kept checking on me and asked to raise my hand if I felt any pain so he can stop and add more anesthesia.
I ‘ve seen the dentist more in this one year than ever and I’m actually okay with that. I like it here. My visits are short and sweet.

So happy to finally find a dentist with professional staff where they don’t try to up sell you on things or make you wait hours in the waiting room. From the front desk staff, dental assistants and dentist, everyone is extremely pleasant!
The office is super clean and modern looking. There’s only street parking but it’s never a problem (just make sure to read the signs).

I really REALLY hate going to the dentist due to his or her inept skill with teeth but Dr. Chung is by far the BEST dentist I’ve ever had. He’s very skilled and careful so that you feel minimal to no pain at all, and he builds personal relationships with his patients.
I recently got two root canals and had them crowned but he was very efficient at his job and made sure to be very meticulous about everything which made me, as a patient, feel at ease and form a mutual trust bond between us. He constantly asked if it hurt to make sure that I feel minimal to no pain and would try to keep me entertained so that I wouldn’t focus too much on the procedure.
All in all, if you want the best dentist, go to Dr. Chung and you will NOT regret it at all.