Paws In Paradise

I have been bringing my two dogs here for quite some time now and they absolutely love it. I can’t even say the word paws without them getting excited knowing they are going to Paws in Paradise. All of the people that work there are great and they truly care for the dogs. A couple things that I like about it is that it’s a very clean facility and also you can check in via video to see what the dogs are up to. Also when my dogs get home they are exercised and ready to nap.

My dog simply loves this place we have been going here for day camp and occasional boarding for over a year and a half. Prices are reasonable and they even do discounted day care one day during the week. The staff is very friendly up to date on their information and very responsible if any incidents occur. Paws in paradise is on top of their game

I simply love this place. Service is good, girls at front desk are great, the building Is super clean. My dog comes home exhausted from his days at daycare and is well adjusted around other dogs because of his exposure to them on a weekly basis. I also love the webcam so I can check in on my pooch during the day and watch him have a blast. I have read some negative reviews from other Unilocal posters, and have to disagree that there is not enough supervision in the play area. I always see a person in the room with the dogs, always watching and interacting. I’ve even seen my own dog being reprimanded when he got out of hand. My only two complaints are that my dog did get ill in the recent dog flu breakout (but really, my kid got sick from daycare too– what can you expect, this place is über clean) and the fact that if you pick up your dog after 11:30am when you board the night before, you are charged an extra nights stay. I think it would be fair if you pick your dog up by close, that you should be charged the overnight stay, plus a daycare day. Otherwise, I do highly recommend this service.

I left my puppy their for the first time at the doggie daycare thinking my dog would be in great hands. Did all my research on the facility and believed it would be a great place for my recently purchased pup. When my girlfriend went to pick him up we noticed he was limping. They mentioned to her that it could have been because he was sleeping on it all day, or maybe because he was playing with the other dogs and had a soar leg! When she told me the excuses they gave and the pics she sent I was outraged!!! Given We are first time pet owners I thought I was overreacting, but after I took him to the vet they confirmed that their reasoning could not be accurate!!! Today makes the third day and he has yet to put any pressure on his leg!!! He is only 4 months!!! I am outraged and extremely worried about my pup!!! I do not recommend this establishment what so ever!!!

We had an incident where our dog was bitten also. The manager was awfully rude and condescending when confronted about it. He went on and on about how it was ‘common dog behavior’ and how they were not accountable for it. We aren’t taking our dog and setting it loose with a pack of random dogs without supervision. We pay for them to watch over them. Yes, dogs will play rough. But wouldn’t you at least notice my dog was bleeding? We were not told.
It was a fairly nasty bite. She was horribly bruised and had bite marks all over her. I had to find out about it when my dog was dropped off and I removed her sweater. They could have at least apologized. Anything.

We rescued our pup from a terrible animal cruelty situation about a month and very nervous about leaving him with anyone we don’t know but on Tuesday we had to find someone to watch him. Added to that, he was just neutered so many places wouldn’t take him in but Paws in Paradise welcomed him with opened arms! They have 4 cameras set up so you can check up on your pup through out the day so that put our minds at ease a lot. Though he was restricted in play, they kept him as active as he could be and loved on him so much! He was worn out and slept from the time he got home till it was time to get up the next morning (we had to wake him up for his nightly walk). I highly recommend taking your dog here for daycare, playtime, or boarding (they have staff there ²⁴⁄₇) and the prices are great!!! $ 24 for up to 12 hours and $ 39a night to board (they offer discounts for multiple dogs, and first day is free) Our pup Axle will be going there whenever we need it and also to get some extra playtime in. I urge anyone that needs these services to give Paws in Paradise a chance, you and your dog wouldn’t regret it!

Just left my dog here overnight for the first time. In fact, we adopted her six months ago and this was our first time leaving her anywhere. She normally has separation anxiety if I even leave the room so I was ready for a nightmare, but the woman working there was so sweet and knew to give her a second to adjust to a new place and was so sweet walking her back that my dog did just fine.
Now about the kennel, the webcam is great because I was able to check in and be instantly assured that my dog was doing ok. At first it seemed expensive, but once you factor in what you pay for extra «playtime»
blocks at other kennels, it’s a good deal (unless your dog isn’t into playing). Also, they were booked for spring break like everybody else, but we were able to bring in her crate for her to sleep in. It was a life saver and honestly, with it being her first trip away from us, I’m sure the familiar setting helped.
All in all, the employees were great, there’s a live webcam to the play area, they’re open 7 days a week and very accommodating/​understanding. Will definitely go back!

We have sent our 2 dogs here for a long time. Noticed that over time more and more dogs were coming there so started to worry about supervision. Boy was I right.
This summer one of our dogs was returned to us after having been (their words) «impaled» and then an abscess formed and ruptured and left him in very bad shape. Staff only noticed because they sent him to get a bath and the groomer called to tell them, hours before I was coming to pick them up. I could understand not seeing an abscess if I had a dog with lots of hair, but I don’t. My dogs have very thin skin and very little hair. When we picked him up, they were washing his bedding saying he must have had an accident on it. Yep, he did, because there was still blood on the bed… different accident i guess… Yes they got him to emergency vet and yes they paid that bill. I left it at that.
But after 2 nights of being up with a dog whose wound was so deep and serious that the care of it was very intense; and having called the ER vet and seeing my vet who BOTH told me that this should have been noticed much sooner, I called the manager. Unbelievable response.
He told me that I should expect that «accidents happen» at places like this. When I mentioned that I understood that, but that this was a step further because they actually neglected my dog, as two vets certified, he became very hostile and insulting. Yes i had asked to be reimbursed for the stay because they did not provide the service I paid for. the had actually NEGLECTED my dog! And that neglect made the «accident» a much more serious matter. The managers response? No he would not reimburse me and further more, I was a money grubbing person (add swears in between the words) who should never be allowed to own dogs. Really?
I really want to say that the ladies that work there have always been great — and they were during this too. So when I talked to them days later, I was actually not hostile at all because I knew the ladies were trying. So let me re-​iterate, I did not start the conversation with the manager in a hostile way. But oh my gosh, I could not have been more shocked or in awe of this manager and his response and language — and yes I ended the call with a few choice words for him too.
I have never written a negative review before for anything, but felt more than compelled to do this as I love my dogs and cannot imagine ever sending them back to this place. My injured dog is now completely scared of other dogs so boarding is no longer an option anyway. I have no idea what happened to him and neither does Paws In Paradise. Call me crazy but paying a few hundred dollars for a physically and mentally injured dog who was NEGLECTED just seems like a waste of money. The manager told me he doesn’t need my business anyway — they have plenty of clients — I said that was kind of the problem, wasn’t it…

This is where our dog goes Mon — Fri while we go to work. We simply love all the staff at PiP and our dog, Ducky seems to love it there too! He gets to play with his friends all day while we work hard to afford him. The girls who work there are especially smitten to Ducky so make sure to take lots of pics for us. They have web cams so you can check in on the dogs but they are closed from 11:30 — 1:30 for lunch. During this time, the dogs can eat lunch, nap and relax. It’s a great break during the day for the dogs who seem to appreciate having a set schedule.
Paws also does boarding and I’ve referred a lot of people over there. I highly suggest you give them a try either for boarding of daycare. It’s a great facility and they take extra special care of the dogs while you’re away.

Love Paws in Paradise, and more importantly my dog loves it! We bring our 2 year old pup here every Friday for daycare where he gets to run around and enjoy the day. The facility is HUGE, basically an empty warehouse with a large indoor area for the dogs to play (sectioned off for different sized dogs) and an outdoor area too.
We’ve also boarded him for up to a week, where he gets to enjoy a little private room with a kennel. For a little extra they’ll even give him Kongs overnight filled with treats and peanut butter — his favorite.
The customer service is awesome too. The ladies that run the front desk are very friendly and we always chat when I drop him off and pick him up. The worst I’ve had was being put on hold a little longer than I would like, but since I don’t usually call, it’s not really an issue for me.
All and all, couldn’t be happier with his home away from home and would 100% recommend Paws in Paradise!