Firemen Sealcoating

I had this company out last fall to sealcoat my asphalt driveway-​simple request.
They came out, did the work, and it rained 8 hours later, thus it washed away. I called to advise them of this and they came out a few days later, again just before it rained. I called a third time and they performed the work. It didn’t rain immediately thereafter, but still not great work.
I advised them of the issues from the first two attempts in terms of asphalt splatter on the bottom two panels of my garage door, siding and onto the sidewalk. Their response was a text that someone would come out once the weather permitted. We’re now 7 months later and no one ever came out and no further response.
Not much else to say, but this experience finally got me to do what I’ve wanted to do for years-​tear out the asphalt driveway and replace it with concrete!

This is the second time I used Fireman Sealcoating and they have been terrific! They fixed a couple of the small holes and the main sealer has a talent and perfect edging. Much better to have the professionals do it.

I just wrote a review a few days ago I can’t see it?. I complained sealcoating was so thin it didn’t even cover half of the small cracks and they didn’t return my calls. days later today. I get a return call today with the owner leaves me a message threatening me saying he’s going to get an attorney because of my review here on Unilocal?!he doesn’t say let’s go look at the driveway and let’s see what we can do about it just threatened me and my voice message? what kind of business owner does that? And look at other reviews they say the same thing as me. Were they all sued?.. ive got the pics and im not threatening anyone I just want the job done right without threats! Can u get sued for leaving personal reviews on on Unilocal?Hmmmm. well mr. Owner u want to come LOOK at my driveway with me and rectify the problem? Leave me a number I can personally. call u back on and lets see what we can do. No threats will be tolerated and HELLO come look at the work done. Then pick up the phone.

This company does not answer phones, you leave a message and they leave an estimate at your door. I had them come out for a driveway and to clear coat over NEW garage floor and concrete pad. They came on time and I let them do their work, afterwords, I went out to take a look… the concrete was not cleaned at all. The workers clear coated over bird poop, dry dirt, water marks, NAILS, and saw dust. When company called they ignored my messages, twice daily. I finally got a call back from the owner Howie, instead of coming out to take a look at the job he argued with me on the phone for 15 minutes, telling me that that’s how you seal concrete. He also stated that they «power sweep» To the best of their ability. They blow off your concrete and what ever is left they just seal over. He stated he would have his Forman come out the next day to take a look. The workers called me the next day telling me they were to come out and try to brush some spots… anyone who knows clear coat knows that this does not work. So they told me they would have the owner contact me. No foreman showed up, also, I have not received a call and the horrible job has not been fixed. Do not use this company. It’s run by people who do not want to have any human contact, don’t know how to seal concrete and don’t care about doing a good job and making customers happy.

I have been using Firemen Sealcoating for 16 years and have never had a problem. They are very friendly, reliable, and reasonably priced. I live in Aurora and recommend them to everyone. They do a great job without all the mess I have seen other companies leave behind.

I have seen the results of this company. They seem to do a good job. The day after after my neighbor had his drive sealed, I contact them via email to get mine done. They are quick to respond with an estimate. I received a phone call quoting the price. I wasn’t quite ready as I was pricing other companies as well and told them this. A couple of days later I called Firemen Sealcoating and scheduled a day for sealing. So far, so good.
The day for sealing comes. I wait and wait and wait. I get tired of waiting so about 3:00PM, I call. No answer. Interesting, but I have yet to call this company and not get an answering machine answering the phone. Anyway, I ask to be called back with an approximate time for the sealers to come out. No one calls back. About 4:30 PM, I call back and leave the same message. This time I get a bit snide and tell them that their phone message, telling me that they will respond promptly, is a joke. Still no response from them. About 6:00 PM, my wife gives them a call. Again, no response. About 6:30pm, the sealers come out, seal the driveway and leave an invoice in the mailbox.
The work is done. Good. I expected that maybe, just maybe, I would get a call back. I never did. I think that if you call to get an estimate or schedule a day, then they call back; otherwise, they ignore you. It would be nice if they could provide an approximate time: morning, afternoon, midnight, etc. Their web site says they are available 24/​7, but do not claim that you will talk to a human.