Baymont Inn And Suites Dowagiac

Yikes. Rough. Did we find a place to sleep? Yes. Could it have been worse? Probably. Could it have been better? Absolutely. Our room wasn’t ready an hour after check in, we had to get ready for a wedding in the hotel bathroom which may or may not have had kid puke on the wall and our hotel bathroom didn’t have a shower curtain. Customer service was very tough as well. I cared more about customer satisfaction at my mini golf job begrudgingly making cherry snow cones during high school summers. Do yourself a favor and spend $ 50 more for a nicer place.

Okay, granted, I was not here for pleasure — it was a family trip for a funeral in town. That was why this hotel was chosen – only for the proximity to Dowagiac. Staff was lousy. We grabbed a quick breakfast at 9:00, returned to our room, only to find that housekeeping had been and gone already. Did not vacuum, no replacement of towels, rumpled bed. I was going to leave her a note asking for extra towels, along with a tip. That’s what I usually do. Not this time! Staff was less than helpful when we checked out. My dad was paying for 4 rooms total. The young man at the desk didn’t seem to «get it” — that you could pay for a group of rooms even if reserved under different names, and having different room rates. Took forever. As I said, this is Dowagiac, a tiny little town in the middle of nowhere, and it’s the only hotel in town.