Residence Inn Dover

Great rooms. Stayed in a 2 bedroom suite and found it very clean and comfortable. Breakfast typical of Marriott residence inn: wide enough selections but nothing spectacular. Pool good. Exercise room has plenty of treadmills. Only complaint is tv doesn’t have guide on it.

I am an avid Marriott member and this is my go to spot when I’m in Dover. On any given occasion my stay is pleasant and I’m one happy girl. Well, I checked in last night, no issues my girl Liz was working at the front desk. I absolutely love her she’s so down to earth and remembers my preferences :)
This morning I went to breakfast and of course there were a lot of folks due to the Holiday. That was fine and dandy. However, when I went to dispense the waffle mix to make a waffle it was watery. I told the attendant and she said «oh that’s ok». A gentleman next to me was like oh no it’s not! I proceeded to poor the mix onto the waffle maker and the mix started running out of the griddle. The attendant says watch out it’s running out. I said ya think??! That’s what I reported in the first place. So, she comes and snatched out the container that’s holding the watery substance and returns with a mixture that has a better consistency. I thank her for finally doing something and make my waffle. I decided to take my food back to my room. I get all the way down and around the back of the hotel, where my room is located, try to get in my room and the card won’t work after several attempts. I walk all the back to the front past the breakfast area to the front desk, where I find Cecilia and I tell her my issue. She takes the card and says the card was demagnetized that’s the problem. I said I didn’t have it near my car keys or anything she said the cell phone can do it. I said ok and asked for a late checkout. She asked how late. Mind you standard checkout is at noon so I said 1pm. She gave me the side eye and said I’ll see what I can do. You would’ve thought I asked her for a million dollars. Geez! I said every time I come here I ask for a late checkout and I am granted that with no hesitation. She said ok I’ll let the housekeepers know. Cecilia hands me my key back, I pick my plate of food up, and follow the hall back to my room. Get there and once again the card doesn’t work. I am furious. I have dropped every condiment that I struggled to carry, spilled coffee down the front of me, and again have been denied access to my room. I call the front desk and Cecilia answers. She states that it’s the battery and she’ll send the houseman around. He arrived almost immediately (way to go to that staff member, wish I knew his name) and uses a card. I told him she said it was demagnetized the first time and this time she said it was the battery. He said it wasn’t neither, they put the wrong times in the system and don’t double check for accuracy. That explains it! Frustrated and so over the hassle of a stay at the Residence Inn.

I stay here every time I’m in Dover. Very nice hotel. Spacious, comfortable rooms, and friendly staff. Never had a problem here!

This past weekend I stayed at this hotel for the 2^nd time. I will say when I stayed last year I had absolutely no issues.
This was not the case this time. I used my Marriott premier customer app for express check in. I received notification that my room was ready at 10 am. Upon my arrival at 3 pm, that was not the case.
My friends and I were in town for a friend’s event at this hotel otherwise we would have left.
Our room was filthy. The receptionist was unprofessional. Brandy stated she could not contact a manager unless the place was on fire.
Tomorrow I will be sharing photos with corporate.

My family and I stayed here after a concert at the Delaware State Fair for one night. We got to the hotel late and checked in. They gave us a handicapped suite which was no big deal. The reason I am giving it 2 stars is the fact that they have the rudest, condescending front desk person (it was shift change and the gentlemen that checked us in was pleasant) I have ever encountered. After we settled into the room I tried to connect to the free Wi-​Fi. It requested your room # and last name. Every time I tried it came up not found. After several attempts I called the front desk and got «Her». She was about as useless as tits on a boar hog. She had no clue what to do about the problem other then to say keep trying and call back in 10 minutes if it still is not working. I tried several more times with no luck. They do have Wi-​Fi for pay at $ 6.95 per day and I even tried that with no luck. My wife called about 20 minutes later and got «Her» again and she told my wife you just called 5 minutes ago (it was over 20 minutes later) and asked my wife what she wanted her to do about it since she wasn’t the IT person. She was very rude and condescending and should never be in a position that interacts with the public.
Overall the hotel was nice, beds were soft, somewhat clean, but I have very high standards for cleanliness, my oldest liked the free hot breakfast which is only served until 0930 on weekdays. Close to the Monster Mile but there seems to be some sketchy housing development behind the hotel. Section 8 maybe? If a manager from the hotel reads this review you may want to offer some remedial training to «Her» when interacting with customers.

very nice and clean. front desk staff was very nice as house keeping were very nice also

The beds are terribly hard. Otherwise I had a good stay (I’m totally being creepy taking pics of ppl I don’t know lol).

This is a wonderful hotel. The people are all nice, from the front desk, to the housekeeping staff, to the people cutting the lawn. The hotel has a nice lobby, pool table, basketball court, indoor pool, work out room (which isn’t big, but clean and working) The kitchen area and breakfast area is spotless, and large and the presention and quality of food is much better than most hotels that provide a free breakfast. They offered yogurt, fruit, toast, muffins, eggs, sausage, juices, oatmeal, really a lot of choices, and it is maintained throughout the morning. They also offer quite a few newspapers and have a few t.v.s for morning news. The rooms are clean and well kept, the hotel is relatively new and in very good shape. It would get 5 stars except for our room keys stopped working a few times and that was a bit irritating, and the gym only has treadmills, a stair master and one bike… so if it had a bit more, that would be good. otherwise a nice place to stay. If you have kids, the suites are amazing. we had a two bedroom suite, and we had our own bathroom and bedroom, and my son had his own bedroom and bathroom, and we had a sitting room, table and kitchen. Wonderful!!!

Any time I need to be in the Dover area for business… I will stay here! I typically always try to find a Residence Inn for business travel and personal as well, and this location didn’t disappoint. Perfect for business travel with it’s amenities, space, and services. Nicely appointed rooms and a great staff!

I have to admit, staying in the giant 2 room suite here may have a lot to do with the positiveness of my review. Regardless, our stay was very pleasant. We were moving homes at the time, and I have never appreciated a high quality mattress and a hot tub more than I did this weekend. The staff was courteous and accommodating, our room was tidied in a prompt and thorough manner, and the breakfast was stellar. Lots of healthy options– I didn’t know that Canadian bacon could be made with turkey (as it is kinda just ham) but it was delicious and guilt-​free. The indoor pool was spacious, very clean and not overly warm, which we appreciated after moving boxes in 90 degree heat. Having a kitchen in our room (and every room, apparently) also saved us a lot of money because we didn’t have to eat out for every meal all weekend. I was even able to do my laundry and watch the baseball game. We would definitely stay here again.

Great hotel! Great employees!
I was here for a weekend retreat that my church hosted and was very happy with the facilities AND staff.
The rooms are spacious and the conference room that we used was just right for our «meetings»
There was a complimentary breakfast too — yes!
WAFFLES, eggs, sausage, breakfast potatoes and more.
I almost forgot to mention the FREE Wi-​Fi.
The hotel is located in a great location with various restauarants and other stores such as WalMart, TJ Maxx and Target.
I am so looking forward to coming back to this hotel and I am trying to figure out REASONS to book a room here.