AAMCO Transmissions & Total Car Care

This review is long over due, My transmission failed and I shopped for a number of estimates, many of which I knew were unreasonably high. Kim, did the job for what I found to be a very reasonable price, explained everything he was doing from start to finish, was personable and professional throughout the entire experience. And may I add so was his staff when I went back a month later as suggested by Kim for a check up that was complimentary. I would recommend this establishment to everyone and anyone. Fair pricing, professional service and nice people. I’m also a local service business owner and Kim provided me the level of service and professionalism that I strive to provide to my own customers. Top Notch.

Bad service, brought my truck in for a slight transmission problem. They kept my truck for almost a week, gave me different prices to have the entire transmission fixed ranging between $ 3100 – 3600. The owner Kim Quackenbush appeared to be friendly, he called me with a detailed list of everthing that needed to be fixed, but after talking with a few professionals realized I was getting ripped off big time. After telling them I did not want to use their services they charged me 650.00 to get my vehicle back (was NEVER told it would be this much for them to look at the truck.) But the worst part was they returned my truck in HORRIBLE condition, it barely made it to the next shop where I had it professionally fixed my a real transmission mechanic. They put the transmission back poorly, leaving off oxygen sensor caps, wires etc. I had the entire Transmission re-​built with a 3 year warrenty for under 2,000. DO NOT go to this AAMCO, or any other AAMCO. After talking with serveral friends and family I have learned that they often scam, rip off, and do not know how to professionally fix things properly. If I would have known this instead of just going there because it was a local tranmission place, I would have saved myself a lot of time, aggrevation, and money. Poor service by unskilled mechanics who work for this chain because they are not qualified to work for a good auto repair place. STAY AWAY!!!

I live in PA and work in Dover, NJ. I brought in my car for the first time. The guys dropped everything to check it out and had my car repaired and back to me the next day. A painless car repair experience! I’d recommend them for sure!

I know nothing of the service. I’ll just say that the Owner/​President is a racist bigot hate monger, often using the words, «F**K the lazy Ni**&R» «monkey» & «monkeys» «black clown» «Orangutan» & «Orangutan talk» and calls immigrants «less than worthy human beings» even though he himself is an immigrant.
The man is full of hate and predjudice. you can look up his facebook profile for yourself and read his very public comments against blacks gays and anyone else that isn’t him

From the moment I called, this place provided me with exceptional service. My car’s «park» and «reverse» functions failed, so I called the first place that popped up. Kim answered and explained the possible causes, and even offered me a tow service to get me to his lot. I was able to get there and he explained that after the diagnostic, depending on the issue, it could be a longer wait time and not to worry that they will call as soon as they’re done. He was descriptive and sensitive to my needs. Once the car was done, he stopped was he was doing to explain everything they suggest I get done to the car and let me know that a proactive approach would help me avoid bigger costs later. He emailed me an estimate and is helping me little by little to fix everything on my car. I felt he genuinely cared about me and my car’s problems as well as my safety. I will ONLY be bringing my car back here!