This Dunkin Donut is filthy and has a fly infestation. The employees are not properly trained and clueless. The district manager is useless, your complaints falls on deaf ears. The staff is slow, if there’s five customers in line, the last two in line will leave because it takes too long to get service. They need to fire the whole crew and replace them as well as the manager that hired them? This place is disgusting! A quarter laid on the floor for three weeks before someone finally swept the floor where the quarter laid. There’s nothing like eating fly excrement on your donuts. The board of health needs to pay a visit to this restaurant. Good idea, I’ll give them a call.
G K.
Classificação do local: 2 Bethel, CT
A comedy of errors at this Dunkin Donuts. My boyfriend and I stopped here for a drink and a sandwich, but it was almost like the staff was conspiring against us. He ordered a large coffee and I ordered a medium mint hot chocolate. We both ordered flatbread sandwiches — bacon and cheddar for me, ham and swiss for him. After we paid we were told there were no flatbread sandwiches — that they either ran out or stopped serving them for the day. Huh? It’s listed under«Anytime» on the board. So without asking us if we want something else, counter boy gets his coworker to help him with the refund. It was kinda like watching Tweedle Dee and Tweedle Dum trying to get it figured out. I asked the boyfriend if he wanted to get something else, and he just shook his head and said«I’m not even going there.» So we took our drinks and left, and as we started walking away from the counter, counter boy woke up and asked(belatedly) «can I get you something else.» Err, no. Too late. Outside in the car, my boyfriend tasted his coffee and made a face. It was all watered down. I tried my hot chocolate, and it was fine. I asked him if he wanted to go back in and exchange it for a hot chocolate, and he just said no. But I felt bad for him having to drink that swill. What’s up with the weak coffee? Is it the economy making everyone water down the java? I can’t imagine they think we won’t notice. I don’t live anywhere near this Dunkin Donuts, but I can assure you I WILL remember it and avoid it at all costs.