Quest Diagnostics – Doral PSC

Most fast, clean, professional, friendly, Quest I have ever visited. I was there twice and both times it was so easy.

Great location, I arrived at 1:30pm and no one was waiting sonIngot lucky. I found the lady at the front a bit rude; not even a hello or good afternoon. She was even yelling and when my name was called I got up slowly since she was in the phone, well she seemed to be getting more upset. I basically set her straight for yelling at me and being rude. I didn’t not leave because I needed the lab work and didn’t feel like driving to Hialeah or any other place.
In all fairness, they had a rough day and the lady working the window was still waiting to be released to go to lunch. Not an excuse, but I somehow understand the dynamics here. I don’t think that I will return to this location.

It does not matter if you have an appointment. Be ready to wait! This place is short-​staffed (at least on Saturdays) and only have 3 ladies doing all the work! The front desk lady was honest enough to say that since there was a couple complaining in the waiting room, and she said that if they’d like to go to another location, they have a larger staff there but even so, some people have to wait up to 3 hours!