Horrible! From start to finish. Food was horrible and the service was horrendous. Save your money and time and go somewhere else. I’ve given this places two chances and both times I have been so disappointed.
Jessy C.
Classificação do local: 1 Franklin Lakes, NJ
Horrible service! Maybe my expectations were too high.
Alexa C.
Classificação do local: 3 Miami, FL
One thing that I do love about this applebees is the food, one thing that I really hate is dirty silver wear and plates, today when I undid the napkin to start to eat my delicious salad, which by the way at this point i was starving and the salad took a little long… I found that the knife was so dirty it looked like the knife was rusted. That kind of grossed me out a little, but was so hungry that I kinda put that thought aside and kept eating. Then the entrée came, my boyfriend and I split our plates so we can try different foods and it was delicious. I perfered my plate more than my boyfriends I got the bourbon street chicken and shrimp it was amazing. My boyfriend got the cedar grilled lemon chicken and that was also good, a different type of taste. I also like to drink my water with lemon in it, he didn’t bring water with lemon the second time around. We wanted to try the churro s’smores when it came the marshmallow was all stuck to each other unable to take it out and all I got was Hershey’s chocolate syrup. The waiter never brought us water either. I’m kinda upset because he is just too busy with some other lady at the bar not really attending us.
Antonio M.
Classificação do local: 1 Doral, FL
Omg the service in this Applebee’s is horrendous! Took forever to get drink and food. The server actually told us «this Applebee’s not your home» when we complained about the food. The food was basically microwaved crap, which is what I expected from this franchise. Never coming here again.
Crystal L.
Classificação do local: 1 Hialeah, FL
The only time I will leave a bad review(which is never) is when I have a really bad experience such as today on 11/19/2015 and I arrived at 1pm. I will say that the server was really nice, I wish I would’ve gotten his name. What first threw me off were the chips and salsa. They had no flavor no salt. No big deal, just add some salt and it will be fine. Turns out that was NEGATIVE because the salt shakers were rusted and moldy. And the salt was all WET. It was disgusting. So the manager, who was a nice lady with glasses, but pretty careless it seemed, said«oh I’m so sorry, we cleaned them last week.» And returned with 2 tiny packets of salt. Are u serious? Then my salad arrived. Since I’m vegetarian, I ask for no chicken and add extra toppings. Well, it was extra lettuce and barely any toppings. Again, no big deal, just ask for extra. I added the extra, and immediately decided that was a bad idea because the tortilla strips were stale. AGAIN, no big deal. I was going to order something different, until a server and manager meeting formed at the table right next to us. The servers were cursing and complaining about other servers. And the manager was taking about to them about their schedule. What a way to make our experience even less exciting and more awkward. I noticed then that our server attempted to get the managers attention to remove the salad from the bill. Instead of getting up and doing what she should be doing herself, she handed her manager card to the server so he can remove it. I walked out of that restaurant without ever once feeling like the employees and especially manager cared about my experience. Maybe she’s new at managing but she needs more training. Me being a server and bartender, I’ve learned you keep those matters between the employees somewhere private. I was in so much shock at the way this place was being run that I couldn’t even speak to the manager about it. I wanted to LEAVE. Safe to say It was my first and last visit.
Veronica M.
Classificação do local: 1 Hialeah, FL
The food was all right and our waiter was nice but there was a cockroach crawling on our dinner table… never again.
Christina M.
Classificação do local: 5 Miami, FL
This is Applebee’s. Not a 5 star restaurant. If you want better quality then pay the price! With that said. I love this location! My best friend and I go to FIU and have made it a tradition to stop by for lunch here. We always get the 2 for 20 steaks and chicken wings. The service is not outstanding, but friendly enough. However, today we had an awesome server who left us both in awe. Incredibly polite, attention to detail, and did a good job at pretending she was interested in our experience. I am pretty sure she is new and wears glasses. Manager if you’re seeing this make sure you make her happy and keep her. This Applebee’s has fresher, better food in comparison to other locations. Recommend if you’re craving this type of food and the low prices.
Aloisis L.
Classificação do local: 1 Miami, FL
I wish I could give big big big 0 to this store. The service is really really really back … I seriously not recommend this store to nobody. I took 2:30 hours waiting for a back service. And I was with my baby who is only 4 months. even so the service was terrible. they do not care about me at all. the small number of employees and the bad temper and little antencion to the customer. sincerely I do not recommend it. I prefer to go berger king assured that there’ll receive much better service. Yet the manager was rude and indifferent whit me and my family .I still offering poor service, he did not apologize at any time.
Javier G.
Classificação do local: 3 Miami, FL
This restaurant is not terrible. The food tends to be up and down and I think that’s what the major concern is. Service is like that as well. It’s comparable to Ale House and those types of restaurants.
Jose S.
Classificação do local: 1 Miami, FL
I was back at Applebee’s after some time and remember now why I was away so long. I ordered the shrimp scampi and it was horrible. Very watery, no flavor, small shrimp. Apitizers were cold and server well what can I say. Looks like I will not be back again.
May A.
Classificação do local: 2 Miami, FL
Walking in, we asked the hostess if we could sit in a table by the bar(I pointed at a table on the right side of the bar), and she said no. She said we had to sit in a table on the side of the restaurant. I told her that we weren’t going to eat, we were only their for happy hour. She replied saying that regardless we can’t sit near the bar because its part of the restaurant… what type of response is that??? I guess she could tell from my facial expression that I was a bit annoyed, so then she told me I could sit on the left side of the bar. She was so rude, she could’ve told me from the beginning that the tables on the left side are available. We were then attended by the server. He turned my experience around. I didn’t get his name, but he was just so nice and attentive. We ordered a few beers, and he was quick to bring them out to us. I’m not sure whether I’d return, for various reasons. This location is not that near my home, and the service by the hostess was not great.
Mima A.
Classificação do local: 1 Miami, FL
Restaurant was empty when we went. sat down waiter never came. when he finally did and took our orders he dissappear again. food finally arrived everyone had hamburgers I made the mistake of ordering meat .it was disgusting. The meat was chewy nasty. Great place for drinking not eating. The refills to my sons fries never arrived. I can see why no one eats here. Wait staff here is bad.
Loretta X.
Classificação do local: 3 Kihei, HI
We set at the bar counter tonight. There are two servers attending the bar area. Apparently, the guy is new and leaning the business. The girl has to do double duty. Therefore, it takes long time for me to get my drinks. Then we sampled 5 bar snacks for $ 18. The Sriracha Shrimp(u get about 5 pcs) is mediocre. It is a medium size shrimp but the source is weak. The sweet chili brisket sliders(2 pcs) tastes above average but can use a better bun. The double crunch bone in wings(4 pcs-2 wing and 2 drum sticks) with the buffalo sauce. I would say Hooters wings are better. Green bean crisper is a pretty good way to get some veggies. The best is the sweet potato fries with 3 different kind of sauces. The fries are crispy outside and soft inside. It comes with a plate full which is well worth he money. We also tried their special cocktails — the cider bourbon infusion and the fresh fruit citronade. Both are weak fruity drinks that’s good for a hot summer afternoon at the porch. Overall, it is just a relax place in the neighborhood for a couple of drinks. I would probably only sit by the bar for about an hr and have some light snacks.
Andres L.
Classificação do local: 1 Miami, FL
Horrible horrible horrible horrible horrible place. Stay away. The guy that’s a host there is u professional rolled his eyes at me when I asked him for plates and he brought me back dirty ones. Now I’m too lazy to write this review so im going to end it with that this place sucks
Isabel N.
Classificação do local: 1 Miami Beach, FL
ohhhhh how I wish I could give 0 stars! Just threw $ 55 bucks down the toilet and $ 7 in pepto — bismol… stay away from this restaurant. I am calling corporate since my family of 3 got sick from eating at this place. when I called the manager to give my feedback all he was focus in was my receipt, did I have my receipt and how much I had spent! dont want a free lunch, dont want to visit your restaurane again. too many good restaurants in the area to give my business to. Learn to listen to your patrons Harvey, we don’t want free food, we expect food done right, plus good customer service.
Alex V.
Classificação do local: 5 Medley, FL
Delicious food for a very good price! The place is comfortable, the music is very very nice and the attention is very good as well. Will definitely come back!
Rozanne D.
Classificação do local: 3 Clermont, FL
Their standard has really improved. Yummy food, big portions and average pricing. Service has always been pretty good. Great for casual dining.
Andrea B.
Classificação do local: 2 Miami, FL
Corporations will be corporations! The food is lame. Like TGIF, it doesn’t taste authentic. The only good thing about my dinner was our waiter who I am proud to say was… Nice! You don’t get a lot of that in Miami(I can’t stress it enough) Didn’t catch his name but has tattoos on his arm and pretty hair haha.
Monica B.
Classificação do local: 2 Miami, FL
This is not a review about the service. The waiter was attentive, fun to talk to and knew all about specials and deals. He passed by frequently, refilled our drinks and brought the food out horrible. No, two stars is because the food sucked. plain and simple. We went for the two for $ 20 and another«mix and match» lunch special. Our appetizer was the spinach dip, which was consistent with previous times and overall pretty good. The Good: the food my dad ordered(a shrimp linguini and chicken caesar salad) was amazing at an even better price. Portion was generous and he did not leave hungry. The Bad: The riblets are definitely not what they used to be. They were dry and the wrong kind of chewy. getting meat off the bone required physically gnawing on the bone. The Ugly: The steak SUCKED. I have had better steak at Denny’s. Before today, I had NEVER returned a plate but I could not eat it. It was gristly, ridiculously fatty for the cut of meat, overcooked in some places and cold in others. When our(really good!) waiter passed by and saw my face, he immediately asked if everything was ok and insisted to take it back. The«new and improved» piece of steak was not much better in terms of fatty nice, but it was at least edible. Applebees has changed their menu, and not in a good way. A good price should not sacrifice quality of food!
Arie S.
Classificação do local: 1 Miami, FL
Well one star is one two many Here you cannot change anything on the menu(at least according to the waiter) So all plates are fixed, if you don’t like an ingredient, guess what tough luck, so jump across to green plate café, nice décor, really nice. Seems the food is more real and they would accommodate your preference.