This was my first visit, the food was good and reasonable the two of us had full meals and a non-alcoholic drinks for 37 dollars and change. It’s very nicely decorated and the service was good. Hopefully my next visit will be as good.
Natasha H.
Classificação do local: 2 Capitol Heights, MD
This TGI Fridays location is the worse so far. I read all the reviews before posting this one and I wish I had read them before coming here because they are nothing but the truth. The service here sucks! It took 45 minutes to get my food, my food came out first and my husbands 10 minutes later and No refills on our drinks. The worse part is that my husband had some food go down the wrong pipe and we had nothing at the table for him to drink. The waitress did not come so I asked the waiter serving the table next to me if he could please get some water he said ok and continued to clean the table and then punch keys on the register all while my husband was coughing up a lung. I took the glass to the bar in hopes of quickly getting him some water. The bartender was chatting it up with some pretty ladies, too busy to tend to anyone else. There was another man pouring wine with another guy on the other side of the bar, I said«excuse me sir» like 4 times before he finally turned around to say«I hear you ma’am I’ll be with you in a minute». I told him it was an emergency I needed water my husband had food go down the wrong way. He then grabbed a glass and ran water from the sink. We never heard back from the the waiter we asked for water or our waitress, until she was ready to bring the check. I will have to say through this bad experience the food I got was good, but that’s too bad because no matter how good the food is I should be valued as a customer and given quality service. So on that note, I will spend my money elsewhere.
Todd S.
Classificação do local: 1 Santa Barbara, CA
1.5 hour lunch experience in a somewhat empty restaurant. Well it was nearly empty when we started AND we saw a decent amount of turnover. A table arrived 15 minutes after we did and somehow finished their food and paid their bill 30 minutes before we got our food. The menus were different and 3 of us had the menus without the lunch specials. The nachos were cold. 6 chips total that tasted like microwave food. No silverware. Catsup bottle was empty when we finally got it. If you have to eat there sit at the bar. More attentive service. Unfortunately the same damn food
Kaitlynn A.
Classificação do local: 1 Alexandria, VA
Today was probably the third time coming back to this place and I must be losing my mind bc it gets worse everytime… I will make a point to never go here again. My friends and I always seem to get the same waitor who constantly has an attitude problem. One time my party tried to pay separately, and he told us that he couldn’t split the check… but today he was somehow able to do that? Today my friend got the ribeye and was extremely disappointed when her«ribeye» came out. It was all fat, with hardly any edible meat. When this was brought up to the manager he asked, «Oh? It’s too fatty for you?» Another friend of mine recieved onions and peppers on his order when he asked for them to not be there. He also brought this up and when his food was taken back, a waitress came out and asked, «Are you allergic to onions or peppers?» We all had a terrible experience and do not plan on ever returning. The food was terrible and service was atrocious. Please save your money and go elsewhere.
Demi W.
Classificação do local: 1 Los Angeles, CA
I’m visiting all the way from Los Angeles, CA and the first stop I make is TGI Fridays & it has been the worse Fridays I’ve been to thus far. The customer service was terrible! Took 20mins for anyone to greet us. Server never checked up on us. Food was cold. Manager Jameel Spriggs had a terrible attitude when complaining about our service. His solution was for us to close out. This messed up my whole experience and my first night here in Maryland. The service was so bad I never wanna step foot in another Friday’s again. :(
Candle P.
Classificação do local: 3 Washington, DC
Coming back a second time, changed my perspective on this location. The server actually payed attention & food came out timely. BUT, I totally agree with this place being a hit or miss.
Choi C.
Classificação do local: 5 Temple Hills, MD
Alberto aka Isaac is the best bartender! The food is super good. I love the jack Daniels ribs and shrimp and Cajun pasta.
Canisha L.
Classificação do local: 2 Cheltenham, MD
Came here last night. The service was somewhat terrible. First was the fact the took forever and a day to bring me my drink. This was for me and my friends as well. Our orders were taken quickly tho. Next I ordered the new 474 promotion deal they currently had so it came with an appetizer, dessert and entrée. My dessert came out first and I was somewhat annoyed like who gives out the dessert first. Then my appetizer came out next and not too soon after that, my meal came out. The organization was horrible and as a hospitality major myself, they need to work on that a lot better.
B T Edwards P.
Classificação do local: 1 Upper Marlboro, MD
Don’t waste your time eating here. The service is slow, did I mention how slow the service is. Two of the hostesses act like you’re bothering them and the waitress that we had walked up to our table said hi and just looked at us. That was enough for me, i said hi and take care we changed our mind. So we left.
Raynette K.
Classificação do local: 1 Hollywood, FL
How in the world does a major chain restaurant run out of food(ribs, shrimp, chicken fingers, sliders, etc) at 8 pm on a Monday night?!? They should’ve just closed their doors for the night, but noooo, that would just be too much like right! I’m not one to want anyone to get fired, but whoever is responsible for inventory/ordering needs to be retrained asap. And someone from corporate headquarters needs to pay them a visit. On a brighter note, our server Davon was excellent!
Larry G.
Classificação do local: 2 Capitol Heights, MD
Ehh! Consistency is not their strong suit. First, with Snowzilla’s mess, my husband and I didn’t have to wait a second to be seated. I ordered the berry mojito shaker. It gave me an equivalent of 3 drinks. I had a nice buzz going. The potato skins were awesome! We each ordered a burger. The menu stated that their buns are made fresh. Pffft! Like when? Because our buns were like 3-days old. Freshness had left the house! We only ate like half of our burger. The fries were the only thing that disappeared in my mouth. I ordered a refill of my drink. This time, the shaker barely gave me 2 full drinks. Speaking of drinks, our waiter was not consistent in coming by our table or refilling our drinks. The place was so slow she stayed in the kitchen. She only came to our table to take our order, to bring our drinks, to bring our food, and to bring the check. Like, come out and do your rounds! We had no ketchup. My husband had to go to the bar to get salt and pepper. Nah. We left disappointed.
Malik J.
Classificação do local: 1 Clinton, MD
Man this place was God awful! I couldn’t believe such things could happen at a restaurant! Staff was terrible! We stood at the entrance for at 3 minutes before getting the little help that we had received. And we only received that help because my friend walked up to them and asked them for help. Then when we get to the back to pick up our food, they want to catch an attitude! Like man, don’t you know I’ll «set it off» in this mother land!!! Better recognize sucker! Anyway, back to the matter at hand. The police officers were just starring at us like we were criminals too. Anyway, the food was okay, I didn’t even bother to take a picture of it because I was so disgusted with that place. Never will I ever again! To each his or her own though. That’s just my opinion, «so you can just do whatever that F**k you want to do»!!
Biohazard D.
Classificação do local: 1 Capitol Heights, MD
Reading is Fundamental and apparently I forgot that. Trust the reviews! I decided to try this one seeing as it’s close to home but I was soooo wrong. I hate to write a bad review but this place earned it. I would never stop here as the parking lot is always full of an unfavorable crowd but I really really tried to give them the benefit of the doubt but they kept letting me down. They make you wait when it’s open tables, waited a total of 15 mins before a waiter even came to our table and additional 20 mins for food. The waitress was all over the place like they only had her working the floor. Then we discover when the food comes that it’s no utensils. No big deal since she brought them right back. But how about the food is just warm. Not even hot. Like it’s been sitting there. My jack Daniels chicken barely had any sauce on it. My mother said her coleslaw was watery and the kids fries were cold. All in all just nasty food and bad service. Will not come here again. If you want a better experience and some tlc with your food prep, go to a different Friday’s and not the hood one. It definitely earned its name.
Monsta M.
Classificação do local: 2 Hyattsville, MD
Ordered the new crown royal apple cooler… too much pucker… no buzz… waiter was pretty nice and helpful… parking lot was packed, but the wait wasn’t long at all
Nicky T.
Classificação do local: 2 Washington, DC
Waited 10 minutes to be seated in an empty restaurant then the host was nasty. Then the waitress didn’t explain the orders properly the waiter that brought out dessert was half«a» thrown together then it was done incorrectly asked for manager then asked why asked again I got up and found her do not eat here at all
Erik R.
Classificação do local: 1 Prince George's County, MD
Absolutely terrible service. Food is never hot to your table. Service is slow. The environment is hood. Screaming kids. Simply put, you have been warned. Look, I know the theme restaurants can be a bit tricky to judge. Just know this. FRIDAY’s is the worst of them all. It’s always some bullshit here at this location. Be it not enough servers. Open tables with customers waiting. It’s just not a place you would really want to go. Rest assured, I will not be going back.
Greg M.
Classificação do local: 3 Washington, DC
It’s basically like every other TGI Friday’s. Just sit at the bar, watch ESPN and have some food & drinks. I will say that Kia does hook up the drinks though.
Gregory B.
Classificação do local: 3 Capitol Heights, MD
«No Complaints» I’m not big on chain restaurants. Anytime I go out to eat, I feel like it’s an opportunity to expand my horizons. However, we came here on a whim. I’ve been to this Friday’s several times since it is the closest one to my house, and it’s solid from what you get from a Fridays. Most recently, I got the spinach and artichoke dip to start and it was tasty. I followed that with the sizzling shrimp and chicken with mashed potatoes. The meal was satisfying. I must have been extra hungry because I was eating the cheese off the skillet like a homeless man after my meal was done. My GF asked if she wanted to order me more cheese lol. Our waitress was attentive and the customer service was fine. They did bring us the wrong appetizer at one point though. No qualms. A-OK For what it’s worth, It was about 2PM on a sunny Saturday. The Wizards’ game was on. No promises on the night time crowd.
Tykisha T.
Classificação do local: 4 Washington, DC
Wanted to grab a quick bite! They almost had 5 stars tonight but girls at front lost one. Food was good Drinks strong Price was Awesome! Manager was even walking around greeting everyone! Our waiter Shardae(I think) was awesome!!! She was very attentive & sweet! service that me and hubby haven’t got in a long time, even from 5 star expensive restaurants!
Kim S.
Classificação do local: 1 Temple Hills, MD
The worst! Called for a take out order at. Sent my husband to pick up. He gets home at gives me the bag and the order is no where near correct. I blame him, he should have checked the bag before leaving instead of trusting the server. It’s late. It’s cold and snowing. I’m hungry, because I slept my life away all day. Bad thing, many chain restaurants could care less about inconveniencing you. They just give you a sappy, «I’m sorry». Really? Are you sorry? If so, I need an appetizer, a dessert, a soda or something!