Slow per usual KFC. The skin taste like they’re using an old mix of whatever they season with or grease constantly
Shanda C.
Classificação do local: 1 Laurel, MD
This visit was horrible! If there was a no star I would definitely give this a 0! I was on a 30 minute lunch break from work my co worker and I. We ordered Taco Bell, since the service appeared to be fast pace. We waited an additional 15 minutes for our food as we watched other customers get their food within a minute or so. Finally we said to the cashier how much longer since this has now cut into our break about 20 minutes(considering the ride there and back) They said it should be up any minute. As we check in the back our food was never put into the oven. Finally we just said we’ll get the chicken instead, in which that took an additional 5 – 7 minutes. Not sure if the people there really want to work and attend to customers in an appropriate time frame, but there were no apologies. We weren’t offered any money back in the difference between the two orders. We left out of there with no more lunch time and waited until another break to eat the food we did not anticipate on getting in the first place. I would never go back to this location and recommend people if your in a rush this is not your number 1 choice. Please find another location where there are people that want to work and satisfy customers.
Jwan M.
Classificação do local: 2 District Heights, MD
Two days in a row I had a bad experience at this restaurant. On Saturday I went through the drive-thru to get $ 5 boxes for my family. I found out that customers are not able to substitute any sides or pieces even for an up-charge. I was not as upset by this as I was by the cashier’s flippant attitude. She spoke to me as if she just wanted to get rid of us. The next day after church I decided to try again just assuming that particular cashier was having a bad day… but Sunday was worse. Each cashier and the shift manager acted as if they didn’t want to be there and I was delayed in placing my order because the cashier proceeded to argue with the customer in front of me rather than answering his questions with patience and class. Also, we had to settle for a bucket full of thighs and drumsticks because the restaurant was out of wings and breasts. After this experience I never want to go to this KFC again unless they overhaul their full staff and get some people who actually want to work and know the meaning of customer service.
Megan R.
Classificação do local: 2 Washington, DC
The cashier, Korey, was great — very friendly! But the food… eh. The chicken was dark, bordering on dry. The service was a bit slow — there were at least 4 employees there in the back, and they needed to be told by the cashier to help by getting the orders ready. When provided my order, I was told I should have two biscuits, but when I got home, only one. They put my hot potatoes and gravy and mac an cheese in the same bag with the cold cole slaw — resulting in warm cole slaw. Korey was great, but the rest, not so much.
Martell G.
Classificação do local: 3 District Heights, MD
This KFC isn’t to bad. I find that they always have food and never seem to run out. The people are pretty nice and your food is always hot. I have never gotten any cold food from this store. Now, as for their drive-thru… it is pretty slow. So is service but, I guess you can’t get everything you want.