Microtel Inn & Suites Dickson City

Me and my girlfriend spent Valentine’s Day weekend here and would come back in a heart beat. We were in a Queen suite and loved it. Kind employees, modern designs all over and just started off with a clean look. The make it or break it was as soon as we opened our door to our room. I went first and was very pleased. Everything was clean and as soon as you walked in the scent was delightful. Spacious rooms, nice television along with all kitchen requirements a person would want including a mini fridge. Comfortable bed as well as pillows, sofa next to the bed and many different areas with light. Overall a great stay and is extremely recommended.

Pro: TV, wifi, frig, bed good, clean tub, free breakfast, heating/​ac, no bed bug problem for one night
Con: carpet looks dirty, breakfast needs work, cold, sour boiled eggs, need variety, car parking entrance is confusing to find. Non-​smoking room smelled like smoke.

Worst night’s sleep ever due to an obnoxious drunken wedding party partying in the lobby and first floor hallways, as I was trying to get my 4 year old and 4 month old to sleep. We are talking shouting, F-​bombs, slamming doors, and open containers of beer all over the place in the halls and lobby. Complained to the front desk at 12:30am, 1:30am and 2:45am. Was told by the front desk staff police had been called, but it turns out that wasn’t true. Front desk staff did nothing to try to quiet the disruptive guests down. Not sure it would have helped, but if anyone was in a position to handle this situation it should have been the front desk? So pro tip: don’t get a room on the first floor on the weekends. The staff will not do anything to control out of control guests. I spoke to the owner this morning who apologized and comped one night’s stay, but seriously right now I would pay someone triple the room’s value to have gotten more than 90 minutes of sleep. So the comp was nice, but we will likely choose a different hotel for our next stay. It’s a shame, because the rooms are nice and very affordable, and the owner was very nice about the whole situation. I don’t think things would have happened the way they did if he was on last night. Perhaps some retraining for overnight staff is in order? Having little ones, we need to stay someplace that has standards regarding noise, and aren’t afraid to confront rude guests (or actually call the police if that’s what you said you would do).
Also, our card was charged PRIOR to checkout. In my experience, hotels don’t usually do this. Made getting the credit for the comped room tricky.

If you’re staying in this area the Microtel is one of your most affordable options hotel wise. I’ve stayed here twice now while visiting family in Scranton and «a-​ok» is a good way to summarize my feelings about the place.
A good short description of this place is «modern and quirky.» Why quirky? Because there’s no front driveway. You know how normally you can quickly find the place to turn off the main road and pull into a lot in front of your hotel? Well that’s not the case here. No, here if you’re coming in from the interstate you need to drive past the hotel for a couple hundred feet, watching for the not-​so-​large sign and arrow for the hotel entrance; from there you have to drive past a couple buildings and around the back of the hotel to the front entrance. It’s bizarre.
The rooms themselves are set up to have the comforts of home and include a microwave, refrigerator, and temperature control systems installed on the walls, rather than on the machines themselves. In my experience the rooms have been clean and comfy upon arrival. Our rooms also had a little window seat that was perfect for sitting and working in; I could enjoy the sun outside while getting work done on my computer. I had no problems with the wifi here, either, aside from a very occasional lag.
This doesn’t mean the rooms were perfect though. One complaint is that the A.C. doesn’t run continuously when in use, and the rooms have a tendency to become stuffy and uncomfortable before the thermostat realizes its time to put the A.C. back on. Plus, every time my mother or I used the bathroom or ran the shower during our last visit we could hear a weird clicking in the walls, presumably echoes in the pipes or something along those lines; it was very distracting and bothersome, for sure. Speaking of the shower, I think their shower curtain is a little too short — it’s just long enough to fit into the tub without sliding out of it initially, but if you slide it or bump into it while the water’s running at all it lifts right up and over the side. The bathtub stopper didn’t work at all, either. I’m still not sure how in the world you work that complicated thing — what’s wrong with a normal plug?
Their free breakfast is nothing to write home about, either — some cereals, juices, coffee, muffins… eh?
Still at least I can say that for what I’m paying I’m getting a reasonable room here. It may not be a four-​star hotel but nothing here would scare me away and keep me from coming back, either.

The place was modern and I liked that there was a nice flat screen in the room. Was close to the places I needed to go… However, there were a few major no no’s. I always thought Microtel was a little above average than say a Super 8 or Motel 6. It was a bit pricey for 2 complaints I have. First, there was a large group of teenage kids having a party in the parking lot and when I called the front desk to tell them to keep it down (it was 1am) she said she would go out there and address it. 20, 30, 45, min later they are still out there being very loud and well drunk teenagers. Second, I found a dead cockroach in the windowsill. Right there belly up and stiff. I like that the staff seemed really friendly but probably would not recommend anyone to stay here because they allow teenagers to party in the parking lot and the cockroach didn’t help either.

I spent four months living here while I was in the process of relocating my family to the area. IT WAS A GREAT EXPERIENCE. Over 4 months, it is only normal for a minor issue to arise from time to time; but they were always professional and expedient in addressing any concerns.
The staff quickly learned and called me by my name, had me checked in each week and out quickly, and the breakfast was a quality breakfast each day.
I would highly recommend this establishment, just off of interstate 81, exit 190, to any traveler.

Staff was friendly and rooms were clean. The wireless Internet did not work on my devices and the bathtub stopper didn’t either, but really my only complaints. Price was a little high for a Microtel ($ 90), but since the gas boom out here they get a lot of traffic from the workers.
Would stay there again.

We stayed here on a Friday night. Convenient location close to interstate, shopping and an abundance of dinner options (not within walking distance but very close). The hotel is newer, clean and comfy. Beds were great and bathroom was spacious. Nice flat screen tv. Breakfast was wonderful. The muffins were amazing. Staff was helpful and friendly. My only complaint would be that the walls were thin. We were awakened to the sound of people talking at 6:30 am. Annoying. The view is nothing to talk about but that didn’t bother us.

We stayed one night.
Clean, quiet, comfortable and a VERY helpful staff!
There’s a good breakfast selection … waffles, bagles, eggs, oj, coffee and free wi-​fi
My only complaint, we asked for and rented the least expensive room,
and there was no comfortable chair … just the bed.
I discussed this with the manager the next morning,
and he agreed, advising me to go for the suite for ten bucks more.
I will, the next time …
and there WILL be a next time!

I stayed at this hotel for one night for business and it was great! I chose the hotel because it was a great rate and close to where I needed to be. My one gripe was I had a very small room of which they only have 6 of that particular room. The hotel was super clean and the staff all very friendly. The concierge asked me how I had made my reservation (clearly not directly) and informed me that in the future I should have called and they would have price matched my room and I could have upgraded me to a full size room for $ 5 more! Definitely will stay again if I need to stay in the area.

This hotel was great! The staff, the continental breakfast, the rooms, the price :). All this place needs is a pool and seriously would be one of the best! So clean and up to date, convenient location. I traveled with 3 little ones too, I’ll be sure to stay here again! :-)