Sunshine Roofing

Dec 6: I’m unsure what they are doing but it doesn’t seems right to me that a neighbor’s roof is left tile-​less since Nov 27 (10 days) after they layered the asphalt papers.
Dec 11: 15 days of tile-​less. Rained a little last night, rained and hailed today. I Talked to the neighbor. Sunshine roofing’s excuse was out of stock. They came yesterday to work on the roof without noticing the home owner so lady of the house called them to complain and got hung up the phone by possible the owner’s wife. Only unscrupulous businessmen do such things! Totally Unacceptable!
Dec 14: We had rain over the weekend and it’s been 18 days later. Holy cow, they finally have tiles on their roof!

The reviews about this company are pretty spot on. Michael (the manager) came to our house to give us a quote. We called them to set an appointment. Took days to get a hold of someone. Doesn’t even matter cause they never showed up. We called them to see why they didn’t show & they said they were busy. Hm… STAY AWAY FROM THIS PLACE!

I think everyone here rather put negative star. Made appt. Never called that they can’t show up on their designated time. Waste my all day away from work

STAY AWAY FROM THIS COMPANY. Extremely unprofessional and terrible service. I don’t know why I even wanted to give them a try. They will come to your house, give you a quote, and then never contact you again. I was told that someone in the front office would send me an email and give me paperwork to sign. After two weeks, I called the General Manager, Michael, and his response was just that they were too busy to write the paperwork. Umm. OKAY… so I informed him that an email or phone call back would’ve been appreciated and it’s just the normal thing to do, but all he can say is that they are too busy, too busy, too busy. WORST person to deal with.

Do yourself a big favor, do not hire this company as mention below! If you call Sunshine Roofing to quote on your roof, be prepared to get great disappointment
(Their address are 203 000 E. Carrey Road, Walnut, CA 91 789, and 516 N. Diamond Bar Blvd, #183, Diamond Bar, CA 91 765).
They are not only unprofessional, also they fool you by empty promise. The manager may quote you a very low price, but they will either not show up or doing a lousy job so end up you have to call someone else to fix it.
Be aware of what you will get into before you take action to deal with this Sunshine Roofing in Walnut and Diamond Bar as their address listed above.

I had my house reroofed by Sunshine roofing a month ago. The owner Michael made me feel like and behaved like he is the ‘God of roofing’.
I chose the Letera Tile roof, after the workers removed my wood shake roof. Michael told me my house is not strong enough to support all the tiles and need to add extra support all around house, even that my house is still not strong enough to have corner tiles to wrap around eves, instead he offered me ‘two inch three way edging’(but it is actually ⁴¹⁄₂ inch wide very thin ugly metal). When I first saw them in my driveway, I called him and I said ‘I dont want those black thin metal on my roof’, he told me ‘trust me, it will look great when we put them on the roof, and you will love it.” I said «I have light brown tile, can you at least match the tile color?» He said again” Trust me, it will look great.” When I insisted that I do not like and I do not want that black metal edging with my light brown tiles, he said «I will cancel the job tomorrow!»
Without a roof over the head, I had to give in. Once I saw the metal edging installed on the roof, I hated it! Five inch wide BLACK edging with light brown tile, it looks terrible. And when I told him nobody could like something like this. He said ’ you can repaint the house different color to match the black edging.’ Those five inch wide edging are so thin, their shape changes as temperature. For example, they look wavy in the morning, leaves big gaps between the facial board and edging, but in the afternoon, some of them which intalled correctly will look straight.
There are lots of other problems, such as I see nails coming out of theside of rafters everywhere, I still find nails and small pieces of sharp metal everywhere. They fix some of the shiplap wood, but some gaps between the old shiplap and the one they replaced are one inch wide!
I just found out one of my neighbors had Sunshine roofing reroofed their house ten years ago. They showed me the mold problem around the eves and all kinds of sagging issues. They hate it!
I will file complaint with state liscense board. But nobody wants to get new roof and problem at same time. If any advice I can give to you from my experience, that would be: please, please don’t be fooled by the lists of homes they reroofed. They will not do what the proposal says. And there is nothing you can do about it once your old roof get removed!

I will never, EVER, recommend them to anyone I know. I have never encountered such degree of unprofessionalism and we didn’t even get to meet anyone. We were just trying to get a quote. That is how bad they were.
We made an appointment to have them come out to take a look at the roof and quote us. After an HOUR passed from the appointed time I called and the lady said she’d find out what was going on and give me a call back, she even took my number again. HALF HOUR later I still haven’t gotten any calls back so I call them back myself. This is how the conversation went,
Lady: «Oh, yeah the inspector already went there.»
Me: «What? They already came? But how come no one came to meet us?»
Lady: «He didn’t need to meet you, he just take a look at your roof. He said it’s no problem, there is no need to change your roof.»
Me: «…what? He just didn’t come to meet us and just looked at it and said it didn’t need to be changed?»
I was floored. I am 100% sure an inspector never came now. They didn’t even have the decency to just tell me the guy wasn’t going to make it an reschedule. How do I know he didn’t even come? Because this roof is FALLING APART. We already had 3 inspectors come and look at the roof, two of them were purely for escrow reasons when we bought the house and told us our roof had about 2 years left of life. The 3^rd inspector was a guy from another roofing company we got a quote from and he couldn’t stop talking about how such bad condition the roof was in and how there were wooden shingles underneath the current shingles that were holding them up with no plywood backing. Just straight shingle on roof beams.
People, when you get a quote from a roofing company you better believe the guy is suppose to meet you and talk to you WHILE HE’S INSPECTING. Never believe anyone who claims they already went out and saw it without having you present for the inspection. How is he suppose to know if you wanted the garage done too? Appalling experience and we didn’t even meet anyone.