Cyclone Private Postal Fingerprinting & Notary

I’ve been coming here to ship my things because it’s right down the street from where I live. The workers are nice and when there’s a line it’s usually maybe 2 – 3 people in front of you which isn’t that bad. 4 on a crowded day. The only downside is usually only 1 worker is dealing with the customers so the wait can be somewhat long.
It’s a small place so everything is a bit cluttered and not as neat as the other post office in diamond bar.

Great customer service, always friendly, great small business to support in this community. You can buy just that ONE mailer you need to send an item, no tricks, no overcharging, no being taken advantage off. Low wait times and there is always a friendly face. A true «mom-​and-​pop» shop. I can only recommend this place!

I love their customer services! Going to the post office can be so confusing as their services are very dynamic. The gentlemen and the lady who work/​own this place will provide the best advice along with the best services for your needs at a convenient price. I keep in mind that they’re a small business and if it will cost me a few more bucks to have peace of mind, I’m willing to pay it do to their great customer service. I can honestly say I haven’t been to the post office in YEARS because I keep coming here. Thank you Cylone!

Great people to do business with and they are always kind and very helpful. 5++++++ stars

For years, Cyclone Private Postal has been my go to place for my delivery needs.
I love how its hours are longer than the ones nearby postal offices have and I also love that it is privately owned and run by a friendly couple that will do their utmost best to help you find the best packages and delivery options.
Although this establishment is small, I think it is more efficiently run than the larger Post Office Diamond Bar has and your worst wait here would almost be your best wait anywhere else. Highly recommended!

Husband John and his wife do a great job at running this business. I will support a small private business every time over going to the post office with the level of service they provide. When the owners proactively make a suggestion to save some money that will keep me coming back! Assisting me in selecting a box and packaging it up every time for whatever my needs are is what I value. If there are a few people waiting they will both work the line to expedite the wait time. I will gladly keep coming back to this office over and over with the customer service they provide. No matter if you need usps or FedEx or ups they will make the right recommendation for you and help you get on your way. Even during their busy pre Christmas busy time they were helpful and handy!

Great place to do all your shipping! John is a really nice guy. Best shipping place around town. Highly recommended.

The husband wife team who run this business are friendly and professional. Their customer service is excellent. The Vespa scooter that is sometimes parked outside, was assembled by the owner /​manager, which is a cool thing to see. Which means the place and the people are real and unique, not homogenized like most of the business around us

The owners of Cyclone are always extremely helpful whenever I have to ship something. So far I have shipped items to Japan, Greece, England, France, Ireland, Australia, and all over the US, all without incident. They help me find the least expensive and fastest ways for my shipping needs. They are seriously excellent at helping their customers. Even though I live in Glendora now, I still go to them to ship my packages.

John & Marla (new owners) are the nicest people in Diamond Bar! They really are. I am there neighbor here at work, so i see them EVERYDAY. You can take my word for it, that their honest nice hard working Diamond Bar citizens! They do it all here… notary… ups, they even have little stuff like soda and candy if you need a quick pick me up during your hectic work day! Most of all they are helpful with anything you might need. If you don’t know how to ship something or you have questions they will just do it for you. Really good service!

I’ve been coming to this post office for over six years. My experience here has been excellent. When reading other reviews, I think that race and gender shouldn’t matter… ever…PERIOD. The staff here are very friendly and sweet. They are helpful when needed and answer any questions that you might have. I would rather go to this post office rather than the Diamond Bar post office…

We purchase stamps ALL the time there for our business postcard reminders. Everyone who works there is incredibly friendly, and more importantly they have what we need, when we need it. I would much prefer purchase from Cyclone in Diamond Bar than EVER have to go back to the regular post office. They give better, friendlier, and faster service. I highly recommend!

When I found this postal service, I never go back to USPS office in DB Blvd., it’s so much more convenient, easy in and out, and John and Marla always give great service, fast and very knowledgeable in what they’re doing. Waiting is always fast and they’re very efficient compare to regular USPS stores. They also offer notary service.

Never had problems with Cyclone, they have always provided good and friendly service – with less of a wait and hassle than at the Diamond Bar post office.
Been going here, on occasion, for over 5 years. During that time there has been at least 2 different owners or managers. Regardless, of what gender or race, the employees have always provided good service.
I really don’t appreciate the reviewers who felt a need to mention an employees race or even gender, for that matter. That has nothing to do with the service.

I love this place! I’d rather zip in and zip out instead of standing in line a the big post office or pay an additional fee across the street.
The NEW owners are fab! Occasionally a little busy, but I don’t mind at all. Another great thing is that I have until 5:30pm to drop my mail off which is 30 minutes longer than any other place in Diamond Bar. (My office girls LOVE this.)
I highly recommend this place.

I found all these comments hard to believe. I have been going to this postal service only a few times, but I know I will go there a lot more.
The couple, John and Marla, as well as another lady all tried their best to help with my complicated printing demands. I believe I was there for more than one hour, making a mess of their front desk area. However, they were helpful and personable. They gave me a few free items whenever they can as well.
I found this place very convinient, because I can get Notary, and all types of mail services all at once. For a very nominal fee, I also was given computer access to print from emails.
CC

Do not go to this place for any servicing at all! This place is a USPS on one side and private postal box place on the other side.
This place is very rude (I am talking about the African-​American woman). She is full of attitude with a chip on her shoulder. There is a guy and another lady who work there also. The guy is very nice and the other lady is ok also.
If you are looking to open a postal box here, just save your self from a bunch of nagging, rudeness, and go open it somewhere else since the price is pretty much the same as everywhere else.
If you go there for USPS, if the guy is there, you will be ok.

They almost all the time close earlier than the posted hours (without notice). What is the point of having work hours if you are not going to follow them strictly! I am just fed up with them and about to report them to BBB if they do not keep up with their posted hours.
I went back to this place a few times to give them a chance to redeem themselves and was a previous postal box customer, but not going back again.

I live in Pomona and thoroughly HATE going to the Pomona post office on Monterey. I discovered Cyclone through a Unilocal search and stopped by. I go there every time I have to visit a post office. They are licensed to do USPS postal so you can do everything you need there.
Pros:
1. NEVER having to wait in line. The most people that have been in front of me was 3 and then someone from the back came to help out. Max wait is maybe 5 minutes (compared to 40 people and only 2 clerks at Pomona that had me waiting 1 hour)
2. Easy to get to. It is located about 2 blocks off the 60 fwy in the corner shopping complex on Diamond Bar Blvd and Golden Springs.
3. The employees are friendly, kind and VERY helpful. One of them even gave me a tip that saved me a couple bucks when I mailed out a box.
4. They accept mail until 5:30 PM. M-​F and 3:30 on Saturday. As long as you make it by that time and sometimes even 15 minutes after your mail will go out that evening.
Cons:
1. Since they are contracted through USPS you pay an extra fee for their service which is not that bad. Delivery confirmation is $.80 where as the post office is $.70 and their shipping supplies are more than at a USPS office. But if you package your own stuff then you don’t have to worry about that.
I sell on EBay and on-​line so most of my shipping gets picked up at my home but every now and then I have to go to the post office this is where i go to.

I mainly use this place to drop off letters during high volume holiday seasons and they’ve been more than helpful when I had a question. However they nearly threw a fit when I asked for a couple of boxes to take home to package things because they «dont get a lot from the post office.» I find this hard to believe because as public citizen I can request nearly 200 packages of any type to be delivered to my house free of charge