ATC

BEWARE my fellow Unilocalers! I found ATC through a coworker, and decided to Unilocal this place. I saw the great reviews, so I went in to get my car (Toyota) checked. I am really not sure why there are so many good reviews about Hami. Hami seemed sweet and honest at first glance, and I thought that he was a very nice and gentle person until he started getting short-​tempered when I started to ask more questions regarding the parts that my car needed. He then stated: «Why did you bring your car to me when you don’t trust me?» Wow. Excuse me, I do not know you and only came to the shop from a referral through a coworker. In addition, he is very good at «talking» and «selling,» if you know what I mean (like a car salesman). He knows how to talk to people to win them over, and I believe that is why he has so many good reviews. All in all, I am so glad I didn’t get work done from him because he was going to charge me way over. I got all the parts and a family friend did the job for me in 2 hours for $ 260, when this «nice and honest» man was going to charge me over $ 800!!! Unbelievable! Will never refer anyone here. Hami sucks!

Just Had The Clutch Replaced By ATC
Overall, feels like a 4.5 stars kind of place; and rating ATC 4 stars for objectivity. The cost was neither too high nor super cheap. The value feels high when the cost is coupled with the sense that the workmanship is excellent. That said, when I bring my car to ATC I am bringing it to a place where I feel that it will be worked on by hands that adhere to a level of great excellence. When I drive my car home, I drive it knowing that if they discovered that they left out a screw, they would be the type that will take whatever it is apart so that they may return said screw to its rightful place.
Great customer service. I was more worried about taking up their time with questions than they were. Very patient and knowledgeable staff.
Details:
2007 Scion tC 5-​speed ODO 166,000 miles
Only one transmission fluid change at 103,000 miles, oops.
Started the car back up after breakfast then had trouble (pretty much out of the blue) getting the car in gear and changing gears. There was no slipping but just had to use a bit of elbow grease on the shiftier. The trouble did not go away. I got on the search engine and confirmed my sinking suspicions. Oh the dreaded clutch was on its way out. I then looked up what the ball park damage would be to my wallet. Last came the decision of taking it to some dude who works cheap or to ATC.
While I have never had any experience with ATC, I first learned of them years ago when my friend asked me for a ride from ATC. He had his cars serviced by ATC and was satisfied with the workmanship. From my friend’s narrative, it sounded like the work done by ATC is an example of excellence.
When it came time to drive my car to a shop, I decided not to take the gamble and instead play it safe by taking it to ATC. Hami, the guy in charge and car professor (as I like to describe him as), let me know that the clutch needed to be replaced. He gave me a price estimate and the time it would take (3 – 4 days). The way he gave the cost seemed very old school. I was taken aback at first because I did not have a clear breakdown of the cost of each part, labor, etc. Instincts immediately kicked in and I am doing the fight or flight bit. Cause you know, you learn to not trust numbers unless they are broken down. But then I remembered that the feeling I get of Hami is that he is a decent man and he would not charge unfairly.
I decided to leave my car with ATC. My car was dropped off Monday morning and it was ready Wednesday afternoon. When I got my car back, I found that corrosion on the battery terminal leads was cleaned off. The battery bracket was also cleaned and repainted. Though small, these may be interpreted as signs of excellence.
As far as the new clutch, the car drives better than new, seriously. The clutch pedal feels softer now. I am liking that it does not feel Toyota stiff. Gear changes feel like new again. In fact, it feels like they greased the shiftier with a tub of butter.
A tad more details:
Went with what Hami recommended,
install Aisin heavy duty clutch kit (according to Hami, the OEM)
replace rear engine seal and axel seals
resurface the flywheel
Lastly, had my alignment done elsewhere because my car has lifetime alignment

After taking it to Longo Lexus, they did in fact inform me there was indeed an oil leak, but it was the oil cooler line. What do you know, it was done at no charge because it is recalled. The RX 350’s have a very well known issue with the oil cooler line. The guy at ATC told me he checked and there was no recalls. I find it impossible he didnt know about the oil cooler line problem. Again, thanks for informing me about the leak, but I am dissapointed that he didnt tell me about the recall.

Hami is the best! My husband and I will only take our cars here. I normally hate taking my car to the mechanic because I feel like I always get taken advantage of and pressured to add on all these services that my car doesn’t need. Hami is not like this at all.
From the first time I brought my car to ATC and every time after, Hami has always been very honest, efficient and thorough. He genuinely wants to help and has his customer’s best interest in mind. He doesn’t over charge or try to add on unnecessary services like other places. Hami has saved me from my many car troubles and I would recommend him to anyone!

I gave been going to Hami for the past few years and I always have such a great experience with him. I never feel like he’s going to scam me and know that he always going to be honest with me about my car. I appreciate his honesty so much, and the crew always does an amazing job with my car! I highly recommend going here.

I came here on the advice of a friend and a relative. I was told by a Toyota dealership that I needed to replace my rack and pinion and transmission gasket. I knew I needed to get another quote after the dealership quoted $ 1200 just for the rack and pinion. Hami took a look at it and did not believe the entire rack and pinion needed replacing. A few hours later, my rack and pinion was fixed and my trans gasket was replaced for a fraction of what it would have cost for a full replacement. I waited for my car in the lobby and had a chance to speak with his very pleasant family. This is a very honest man with a very nice family.

I take my 2010 Lexus IS250 for major service. Hami is helpful and honest. They use original parts for Toyota & Lexus. They are a bit less than the dealer but for major service it’s quite a difference. I recommend this auto shop if you own a Toyota or Lexus.

I’ve had a great experience here with our Toyota. Honest, quick service. Thanks Hami!

Not that i wasn’t completely sold on Hami before this last experience but let me tell YOU another story.
So lately i’ve been experiencing ALOT of squealing in my brakes and the last time i went to Hami (about 3 months ago) he told me my brakes were good for another 3 months or so. In my head it was perfect timing so i could get my oil change and brakes changed at the same time and anything else he might recommend. i called Hami up and pretty much told him to go ahead and do the brake job and if i needed to replace the rotors or the rear brakes to just let me know how bad they are and i would go ahead and give him the OK to work on it.
So, i drop it off with my friend so i don’t have to wait there for a multiple hours because Hami is usually busy. Within the hour he calls me back and tells me my brakes are fine! i still have about 30 — 35% left on my pads and that i can just change them with my next oil change. He also let me know my suspension was totally fine and that the truck was perfect as of now.
I don’t know any other mechanic that would do this, i basically threw money at him and said to go ahead and do it and he threw it right back to me. Hami is the most honest and genuine mechanic/​human being that i have met in my life.
I already was a customer for life, but now i am actively referring him to ANYONE i know whether they drive a toyota, lexus, scion, or any other make of car.
Thank you Hami, in a world of dishonest and greedy people, you have instilled hope for mankind in my eyes yet again.

Technician Mike is knowledgable on Toyota. He told me upfront that my new 2013 Corolla doesn’t need to change its oil till 10k, being honest to his customer. Meanwhile on the other hands an old mechanic from another tries to rip off from his customer by saying u should do the oil change at ur 6k. Big plus for Mike in ATC.

Had a problem with my engine light coming on and wouldn’t pass the smog test. My Lexus was close to 200K miles and I thought it was going to be something costly to fix. He determined that it was just a matter of cleaning the throttle. Charged me a cheap price and told me to drive around and see if the check engine light comes back on. I’ve been driving around for a couple months and the light still has not come on and my Lexus drives fine. This mechanic is honest and will save you a trip to the dealer. I highly recommend him.

I recently took my 2004 Toyota Highlander here when my maintenance light came on. When I arrived I was greeted by Hami and I let him know that my light came on and that I needed an oil change. He asked how many miles, I just rounded up and said 135,000 miles. He said I needed the major service ($ 200).
I get a call later during the day from Hami and he told me that they already did all the changes but saw that my car was actually 131k miles. He didn’t want to charge me for something I didn’t need so instead he removed the parts for the major service and left the minor service parts in. He also charged me for the minor service ($ 60)! He just said to bring it back in 4k miles and he’ll do the major service then!
Wow! Doesn’t get more honest than this! Other places would probably not say anything but not Hami. He’ll only charge you for what you need!
Definitely a trust worthy guy!

ATC is the very best Indy Toyota/​Lexus repair shops in the area. They go great work, are honest, prices are reasonable, and don’t oversell on stuff you don’t need. How many repair shops can you say that about?

Took my Camry Hybrid in for a 75K service and well, Hami deserves a positive review from me. He was friendly and met his lovely family and had a very good experience. Everyone was right about him being honest about what needed to be done in the near future. He said I needed new tires soon and he was kind enough to refer me to a tire co that had the best prices as well as an Alignment shop. So glad that he is local and I now have a place that I can start using regularly. I highly recommend this place and I will be sending referrals to him.

Read the other reviews, they are all spot on. Hami is that dude. He looked at my car for a noise problem. I looked online and i figured it would have to do something with the powersteering and when I came in it was exactly that. He also let me know I had to get something fixed because there was a leak but I cant afford it right now so he just refilled it for me as a shortterm fix, no charge. He took the time to look under my car and tell me what was the problem. Very much appreciated.

Everyone is looking for an honest mechanic they can trust. Bring your car to ATC and you have found that person. Hami, the owner, is as honest as the day is long. He is a former Toyota mechanic and knows these cars inside and out.
I bought a Toyota Highlander a few years ago and have taken it to ATC ever since. I get nothing but great service, competent repairs, and very fair prices.
Recommend this business to others, we don’t want to lose it!

O.K. so people always complain that they can never find an honest, reputable auto repair shop that doesn’t rip you off, push you into doing unnecessary repairs, and does high quality work right? Well, come to ATC because this is the place you’ve been looking for. Hami the owner is a great guy and ATC is everything you have always wanted in a local repair shop.
I’ve worked on my own cars all my life, I grew up that way so I know when someone is feeding me a line or ripping me off. Now at age 54 I don’t need or want to be working on my cars, especially my Lexus so I take it to Hami. He will do what needs to be done and nothing more. If he makes a suggestion, it’s for a legitimate reason and he’ll only suggest «maybe next time you might want to …» but he says it so that you are not pressured or feel obligated. If your brakes are at 20% he’ll tell you that, and suggest you keep an eye on them or plan on servicing them in the near future. Things like that.
I recently took my car to ATC because trunk latch closing mechanism wasn’t working. Hami suggested that Lexus had a service order on the trunk that might be related to the faulty latch and suggested I take it to the dealer instead and that maybe the dealer might end up fixing it for free. When I went to the dealer (Longo Lexus), they said the latch motor or the computer was defective and gave me a $ 1,000 estimate to fix it! Needless to say I took it back to Hami and he fixed it for $ 85.
Bottom line: Honest shop, honest owner, good quality work, ATC gets my highest recommendation.

I was looking for a reputable place to take my Lexus for maintenance and found this place through Unilocal.I have to agree with other Unilocalers that Hami the owner doesn’t push any unnecessary repairs to get done. I got the minor service which was an oil and filter change, tire rotation and brake inspection/​tightening for about $ 80, cheaper than the dealer but probably on the high side for an independent repair shop. Car runs great. Will go back to get major service done.

Went here because my engine decided it didn’t want to work anymore. The shop owner is an extremely honest guy and charged me a very fair price. I was shocked that I didn’t spend more changing an engine. After getting top-​notch service and a good deal, I don’t think I’ll take my car anywhere else. ATC is now my preferred mechanic shop.

After reading some bad reviews about another shop I went to back when my someone decided to steal my cat from my car when it was parked in the driveway… I thought it might be best to try my luck somewhere else. Hami is an honest man and doesn’t want his customers to have to spend more on repairs than is needed.